The home is open 24 hours a day for visitors.
Small car park situated outside of the home for visitors
Abbeyfield House Bramhall has a Review Score of 9.9 (9.893) out of 10, based on 18 reviews in the last 2 years. Over all time Abbeyfield House Bramhall has 34 reviews.
Review from Jane H (Daughter of Resident) published on 23 March 2021
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Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield House Bramhall
Thank you for taking the time to leave a review, Jane, it is great to hear such positive feedback.
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Review from Liz P (Daughter of Resident) published on 23 March 2021
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Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield House Bramhall
Thank you for such a positive review, Liz, we are so happy that your mother is brighter and healthier since joining Abbeyfield, that is wonderful to hear.
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Review from Elaine S (Daughter of Resident) published on 4 March 2021
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Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield House Bramhall
Thank you for taking the time to leave such a lovely review, Elaine. We are really pleased to hear how happy you and your Mum are with Abbeyfield.
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Review from Cindy P (Daughter of Resident) published on 13 January 2021
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Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield House Bramhall
Thank you for such a lovely review Cindy, we are really glad that you and your mother received such good support here. We wish you all the best from everyone at Abbeyfield and really appreciate you taking the time to leave such nice comments.
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Review from Julia M (Daughter of Resident) published on 1 December 2020
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Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield House Bramhall
Thank you for taking the time to leave a review Julia, we appreciate your comments.
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Review from Pauline D (Daughter of Resident) published on 22 October 2019
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Review from A M (Son-in-law of Resident) published on 19 August 2019
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Review from Julie G (Daughter of Resident) published on 14 August 2019
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Review from Val M (Daughter of Resident) published on 5 November 2018
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Review from Barbara D (Friend of Resident) published on 23 October 2017
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Review from L G (Daughter of Resident) published on 24 August 2017
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Review from Rachael W (Mother of Resident) published on 3 August 2017
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Review from B B (Sister of Resident) published on 18 July 2017
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Review from Susan O (Daughter of Resident) published on 2 June 2017
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The Review Score of 9.9 (9.893) out of 10 for Abbeyfield House Bramhall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.893 for Abbeyfield House Bramhall is calculated as follows: ( (193 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 215 Ratings = 4.893
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Abbeyfield House Bramhall is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Dec 2023
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Job Title: Care Home Manager
Joined: 2017
Courtney is our wonderful registered manager, with a wealth of experience and passion for her role.
Job Title: Senior Housekeeper
Joined: 2006
I have worked at Abbeyfield for 14 years. My favourite thing about my job is making sure our residents have a clean and happy environment and really make them feel at home. I enjoy being helpful to the residents and do my best to make their day a little bit brighter.
Job Title: Senior Care Assistant
Joined: 2007
I have worked at Abbeyfield for many years. I am responsible for our residents and the upkeep of our home. I ensure all residents and staff are happy at the house which is my favourite part of the job. In my own time I enjoy gardening and spending time with my six grandchildren.
Job Title: Care Assistant
Joined: 2023
Joanna has worked for Bramhall for 1 year. She goes above and beyond each day to ensure high-quality care is delivered to all of our residents. Joanna is dedicated to her role and takes time out of her day to sit down with residents and offers a lot of 1 to 1 support.
Job Title: Care Assistant
Joined: 2016
Julie has worked for Bramhall for several years. Julie always ensures that all of our residents receive person centered care. Julie is a dedicated care assistant and ensures that all residents are made to feel well cared for and are safe at all times.