Residential fees cover all care and accommodation, we offer a full laundry service and all meals and facilities are included
The only extra cost would be from privately offered services , we have a private weekly hairdresser prices are subject to individual requirements but average around £12.00 per session
We also have a private podiatrist who visits every 4 weeks and her cost is £13.00 per session.
daily papers can be arranged at cover price .
Ashbourne House has a Review Score of 9.2 (9.245) out of 10, based on 4 reviews in the last 2 years. Over all time Ashbourne House has 20 reviews.
Review from Jacqueline J (Niece of Resident) published on 29 August 2024
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Reply from Martin Sorrell, manager at Ashbourne House
Many thanks for your Kind words. We strive to make Ashbourne House a Home in every sense and it's wonderful to hear back from our resident's loved ones that their relatives and friends were happy safe and comfortable.
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Review from Alex W (Grandson of Resident) published on 20 February 2024
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Reply from Martin Sorrell, Manager at Ashbourne House
Thank you for your lovely review.
It is always encouraging to myself and our staff when the loved ones of the people we care for take the time to feedback on their thoughts on our home.
I am very proud of our home and as a family, we have strived over the last 35 years to make Ashbourne House a home for the elderly, when our residents and friends and relatives truly feel that this is home well then we feel as if we are achieving our goal, thank you.
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Review from Barbara P (Friend of Resident) published on 20 June 2023
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Reply from Martin Sorrell, Manager at Ashbourne House
Many thanks for your kind words. It was a pleasure to celibate a lovely lady's significant birthday, you were all so generous with your time to come and help us celebrate. You are all always most welcome to our home and hope you visit us again soon. Again our thanks for your kindness.
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Review from J B (Power of Attorney of Resident) published on 9 June 2023
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Reply from Martin Sorrell, Manager at Ashbourne House
Thank You for your review. It is always nice to get positive feedback on the care my staff and myself provide, we will always fondly remember your client she was a wonderful lady and we are glad we were able to make her last few years bright safe and meaningful.
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Review from Alison B (Daughter of Resident) published on 29 June 2022
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Review from Martin J (Son of Resident) published on 26 June 2022
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Review from Graeme F (Son of Resident) published on 26 June 2022
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Review from Patricia W (Niece of Resident) published on 26 June 2022
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Review from J M (Daughter of Resident) published on 26 June 2022
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Review from Karen M (Niece of Resident) published on 13 June 2022
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Review from Gwen B (Daughter of Resident) published on 8 June 2022
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Reply from Martin Sorrell, Manager at Ashbourne House
Many thanks for your kind words.
I am immensely proud of our Care home and the care we offer our residents and it is heartwarming to get such a lovely review.
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Review from Oliver H (Son of Resident) published on 7 June 2022
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Reply from Martin Sorrell, Manager at Ashbourne House
Many thanks for taking the time to pass on your experience. My staff worked tirelessly through the pandemic and I am so proud we were able to able to keep the virus out of our home.
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Review from Paul L (Son-in-law of Resident) published on 16 May 2019
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Review from Stephanie M (Daughter of Resident) published on 18 March 2019
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Review from Alan T (Son of Resident) published on 14 September 2017
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I have found that liaison between the home and health professionals including opticians is excellent. I feel welcome when I visit and kept very well informed about any significant matters about mum's daily routine. Above all, mum is happy there and I'm happy that she is safe and well looked after.
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Review from Geraldine E (Daughter of Resident) published on 9 September 2016
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Everything promised by the wonderful family who managed this wonderful, caring establishment
Our lives have been enriched by this wonderful experience, instead of it being a depressing and soul destroying journey.......everyone at Ashbourne House has made this a truly joyous adventure that we as a family are embracing and hoping will not end for a long, long time.
So many many thanks to one and all Ashbourne House, which we now all call HOME.
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Review from Carmel E (Daughter of Resident) published on 15 August 2016
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However, the lovely staff have got that special magic that can revive anyone who basically has started to fade no matter how much the family do. Our Mum in a short time is back to her old amusing ways. So, for now, there is no reason as we have got this wonderful support in place, that with all the love and care engulfing her on a daily basis for her not to be here on her 100th receiving the Queen's telegraph.
If only Jeremy Hunt and the NHS could copy the care, warmth and atmosphere created at Ashbourne House, our golden girls and boys would all have a beautiful journey during a time that is not always so pleasant.
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Review from Linda G (Daughter of Resident) published on 22 October 2015
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Review from Janis G (Daughter of Resident) published on 16 October 2015
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Review from Sue S (Daughter-in-law of Resident) published on 28 July 2015
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The Review Score of 9.2 (9.245) out of 10 for Ashbourne House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Ashbourne House is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.245 Points relating to the number of positive Reviews for Ashbourne House is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6. 4 Positive Reviews ÷ 4.6 = 0.87
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jun 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Feb 2025
Standard Level Residential
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Job Title: Registered Manager
Joined: 1996
Martin has worked in care for over 25 years and has been the register manager of Ashbourne house since 2010
Job Title: Deputy Manager
Joined: 2013
Jess started working at Ashbourne in 2013
And became deputy manager after finishing her qualifications 2017
Job Title: Deputy Officer in Charge
Joined: 1999
Jennifer has been working in care for over 32 years
She has been at Ashbourne since 1999 training her way up to one of senior members of staff