Bamford Close has a Review Score of 9.9 (9.850) out of 10, based on 34 reviews in the last 2 years. Over all time Bamford Close has 78 reviews.
Review from L H (Son of Resident) published on 19 February 2025
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Review from Brian H (Son of Resident) published on 19 February 2025
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Review from Lynn S (Daughter of Resident) published on 31 January 2025
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you so much, Lynn, for your lovely review, I will pass this on to the team, much appreciated.
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Review from David T (Brother of Resident) published on 5 December 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review, much appreciated by all the team at Bamford.
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Review from Sally R (Daughter of Resident) published on 29 November 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review, much appreciated by all the Bamford Close team.
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Review from H G (Daughter of Resident) published on 30 October 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review, much appreciated by all the team.
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Review from David L (Son of Resident) published on 1 October 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your review of Bamford, much appreciated by all the team here.
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Review from Cath B (Daughter of Resident) published on 17 September 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review; I am so glad you had a good experience at Bamford, and your review is much appreciated by all the team.
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Review from Norman W (Husband of Resident) published on 14 August 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your kind review, much appreciated by all at Bamford.
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Review from Sue P (Daughter of Resident) published on 25 July 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review of Bamford; much appreciated by us all at Bamford.
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Review from Jo G (Daughter of Resident) published on 25 July 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review of Bamford; much appreciated by all the team here, and glad you find our home lovely.
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Review from John G (Son-in-law of Resident) published on 25 July 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review of Bamford; much appreciated from all the team at Bamford.
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Review from J L (Daughter of Resident) published on 25 July 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review, from all of us at Bamford Close. It was a pleasure caring for your dad and so glad you had a nice experience of the home.
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Review from G L (Son-in-law of Resident) published on 25 July 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your kind review of Bamford Close, much appreciated by all the team.
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Review from E P (Granddaughter of Resident) published on 22 July 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review, much appreciated by all the team at Bamford, it was a pleasure caring for your grandad.
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Review from S T (Son of Resident) published on 17 July 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review, much appreciated by all the team at Bamford.
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Review from S M (Daughter of Resident) published on 17 July 2024
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Review from Paul R (Son of Resident) published on 28 June 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your lovely review, much appreciated by us all at Bamford.
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Review from Alan R (Son of Resident) published on 21 May 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your review and it was a pleasure caring for your loved one
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Review from Denise R (Daughter-in-law of Resident) published on 21 May 2024
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Reply from Deborah Whitworth, Home Manager at Bamford Close
Thank you for your review and it was a pleasure caring for your relative
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The Review Score of 9.9 (9.850) out of 10 for Bamford Close is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.850 for Bamford Close is calculated as follows: ( (344 Excellents x 5) + (54 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 401 Ratings = 4.85
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bamford Close is based on 34 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 34 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jul 2019
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Job Title: Care Home Manager
Joined: 2021
Deborah Whitworth has been a Care Home Manager for over 10 years and has worked at Borough Care since November 2021. Deborah started off as a Care Assistant 30 years ago and worked her way to Senior Care, Team Leader, and Nurse Aid before becoming a Manager in 2010. She loves working in care because she likes to make a difference in residents’ lives and ensure they are happy and cared for. Deborah has an open-door policy and will always make time to speak to our lovely families about their loved ones.