Bamford Close

Adswood Lane West, Cale Green, Stockport SK3 8HT
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9.9 78 Reviews
  • Bamford Close, Stockport
Located in Cale Green, Bamford Close is a charming home, set in scenic surroundings, offering a purpose-built environment tailored to adults requiring assisted living or compassionate end of life care.

The home comprises four households, each with ten single bedrooms sharing their own lounge, dining and assisted bathing, shower and toilet facilities. Bamford Close has a large central lounge area providing a warm welcome and its very own pub in the summerhouse, complete with replica beer taps and table football.

A highly experienced team encourage independent living and, of course, look to build strong relationships with every resident and their families.

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Care Provided by Bamford Close

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Deborah Whitworth (Care Home Manager)
  • Admission Criteria
    • All referrals welcome
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999
    • Number of floors: 1

Funding & Fees Guide for Bamford Close

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,148 – £1,148
    • Self-Funded Residential Dementia Care £1,148 – £1,148
    • RESPITE Self-Funded Residential Care £1,148 – £1,148
    • RESPITE Self-Funded Residential Dementia Care £1,148 – £1,148
  • (these prices are only a guideline, please contact Bamford Close to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Bamford Close Reviews (78)

Total of 78, showing 41-60
9.9

Bamford Close has a Review Score of 9.9 (9.850) out of 10, based on 34 reviews in the last 2 years. Over all time Bamford Close has 78 reviews.

Overall Experience

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Date Published

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Review from Mandy D (Daughter of Resident) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really worried about my mum settling in a huge change for all of us she’s only been there a couple of days the staff are very friendly the place is very clean and tidy your made to feel welcome from the very first time you set foot in the door, they all seem very approachable I came home feeling
very settled in the knowledge that my mum was safe and cared for and she actually stated she liked it ( what a relief to hear those words)

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Review from D D (Husband of Resident) published on 17 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in several homes. This is the best home she has been in. The care is fantastic and is shown when staff are helping her.

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Review from R M (Niece of Resident) published on 17 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Friendly staff - nothing is too much trouble. Made us feel welcome visiting. Considering some of the situations with residents, staff always have patience.

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Review from Timothy E (Son of Resident) published on 17 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring place and Dad seems well cared for; thank you.

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Review from D M (Sister of Resident) published on 13 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Very kind and friendly staff. Nothing is too much trouble. A very happy place.

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Review from P E (Wife of Resident) published on 11 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff to be really helpful and pleasant. They have made a difficult situation a lot easier. I think that it is due to the staff that my husband has settled in as well as he has.

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Review from K C (Son of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful in regards t residents and visitors. The home is always clean and tidy and in good repair. The only minus is sometimes clothing has gone missing but this is probably due to them not being labelled by relatives.
The staff do a super job in a difficult environment and coped with
the added pressure of the Covid crisis in a professional manner.

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Review from Roy C (Son of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, great staff.
My dad is always in good spirits and well cared for.

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Review from M P (Son of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very nice place with very friendly staff, and my mum is very happy.

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Review from Glen M (Son of Resident) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems happy and well cared for, which is my main concern, and staff very obliging and helpful. Nor worries. Keep up the good work.

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Review from H S (Nephew of Resident) published on 31 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-rate care for which all my aunts family are very grateful. Thank you very much.

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Review from S K (Daughter of Resident) published on 29 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It would be a huge value to the care home if there could be an increase in care staff as it would provide more personal care and attention for each vulnerable resident.

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Review from S K (Daughter of Resident) published on 5 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is very well run, caring for all the resident's needs. There is adequate staffing, but as always would benefit from extra staff to cover whenever they are short-staffed. If they were able to have voluntary helpers, this would also be of great value. The carers or helpers would have enough
time then if staffing levels were increased, to spend that valuable important time needed with the vulnerable. I hope this issue can be addressed in all homes.

Reply from Allyson Attward, Business Care Home Manager at Bamford Close

Hi, thank you for your kind feedback. I will cascade this to the staff.


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Review from Sara H (Daughter of Resident) published on 5 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Mumon three consecutive days as I live 200 miles away. Due to Covid restrictions, I was unable to look around the care home so cannot comment on cleanliness. All staff appear efficient, professional and caring towards Mum. She was well looked after and seemed happy and settled in her new environment.
She passed favourable comments about food and activities. Overall I felt she was in good hands.

Reply from Allyson Attward, Business Care Home Manager at Bamford Close

Hi, I am so glad that we have been able to facilitate you seeing your mum. I shall pass the comments to the staff.


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Review from Yvonne H (Daughter of Resident) published on 4 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Bamford Close for three years now and although she struggled to settle in initially staff were extremely caring and supportive and she settled quite quickly. Due to her dementia she can sometimes be quite difficult to manage however, the staff are very patient and manage her behaviour
in a extremely professional manner. Although the home is a little tired it is always kept very clean and I have never noticed any unpleasant smell which you can in some homes, although some of the furniture in the bedrooms could do with updating.

Reply from Allyson Attward, Business Care Home Manager at Bamford Close

Thank you for taking the time to leave a review, I will ensure that the staff know how grateful you are for the care they deliver.
We are also in the process of updating the rooms and furniture.


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Review from Susan R (Daughter of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum arrived at Bamford Close Care Home not long before Covid 19. She settled in well and staff were very helpful. Her medical and dietary needs were met. During lockdown I have had confidence Mum is ok by receiving emails and phone calls. Staff are very friendly and supportive and they are doing
the very best for my mum. A big thank you to all.

Reply from Allyson Attward, Business Care Home Manager at Bamford Close

Thank you for your kind review of Bamford Close. Mum is a pleasure to care for, she is a character and we love having her. I will pass the comments on to the staff, it is always heartwarming for the staff to know that families are grateful for all we do especially during these past few uncertain times.


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Review from Christine P (Sister of Resident) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I reviewed several homes before placing my brother at Bamford Close. I was not wrong with my assessment. My brother is very happy and very well cared for and has settled in well. Obviously Covid has played a big part this year. Nothing is perfect (we live in the real world) but the care has been excellent.
Any issues have been dealt with quickly. I have taken great comfort in knowing my brother is in the best place for his needs and they are being well met. I have over 20 years experience in the caring profession which gives me an insight and understanding of issues faced during this past very trying year. Bamford Close has been excellent, anyone who knows me professionally will tell you I have very high standards and I do not give praise casually.

Reply from Allyson Attward, Business Care Home Manager at Bamford Close

Thank you for your review, I will take great pride in passing this positive review on to all staff at Bamford Close.


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Review from Natalie C (Daughter of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Bamford Close since December 2019. The staff have been amazing especially through the difficult times of lockdown through COVID. Communication has been great and I can’t thank everyone enough for the dedicated care they have shown my mum.
Prior to Bamford, my mum had been living
independently it has therefore been a stressful time (more so for me than my mum!!) however, my mother seems to have settled in fabulously mainly due to the fantastic care and compassion shown by the staff.
The environment is warm and welcoming and both my husband and I find it a pleasure visiting.
P.s I can’t really comment on the food however I’m sure it’s excellent!!

Reply from Valerie Egan, Head of Care Services at Bamford Close

Many thanks for your kind words. I will ensure that all the staff are made aware of your appreciation.


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Review from Dave M (Son of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad came to Bamford Close as the home went to isolation with no visitors. It was hard, we wished to ensure he settled, with isolation we were very worried. The carers/staff immediately put our minds at ease. Since his arrival we are very pleased with how he has responded to his new surroundings and
new friends, which I imagine with his capacity are still very confusing/a shock to the system.
Whenever we have spoken to any of the team they have been very helpful and caring and genuinely have a good rapport with Dad despite his occasional lapses. We have both used the option of window visits, again the team being extremely helpful ensuring Dad is as comfortable as he can be so that we can have a good conversation with him and recently had our first face to face gazebo visit which was great seeing Dad (under PPE social distancing) without a window to distract him.
Thank you for Dad' care/daily mental stimulation, very much appreciated, especially at this difficult time.

Reply from Valerie Egan, Head of Care Services at Bamford Close

Many thanks for your kind review. I will ensure that all the staff are made aware of your review.


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Review from Trina C (Wife of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Visit to Bamford Close was well organised and kept to all the government guidelines regarding social distancing.
My husband was well turned out and appeared happy and contented although I noticed that his walking was unsteady and much slower. This is of concern and I would like to know how much exercise
he is getting. Even in ‘lockdown’ exercise is very important to his health and well being. I am also concerned how much time he is spending in his room with very little stimulation. He spends most of his day either sleeping or staring at the wall. He says he likes being left alone in his room which is an option for the staff.

Reply from Valerie Egan, Head of Care Services at Bamford Close

Many thanks for your kind review. I will ensure that all the staff are made aware.


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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Bamford Close is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Bamford Close is calculated as follows: ( (344 Excellents x 5) + (54 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 401 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bamford Close is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Deborah

Deborah Whitworth

Job Title: Care Home Manager

Joined: 2021

Deborah Whitworth has been a Care Home Manager for over 10 years and has worked at Borough Care since November 2021. Deborah started off as a Care Assistant 30 years ago and worked her way to Senior Care, Team Leader, and Nurse Aid before becoming a Manager in 2010. She loves working in care because she likes to make a difference in residents’ lives and ensure they are happy and cared for. Deborah has an open-door policy and will always make time to speak to our lovely families about their loved ones.