Bamford Close

Adswood Lane West, Cale Green, Stockport SK3 8HT
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9.9 78 Reviews
  • Bamford Close, Stockport
Located in Cale Green, Bamford Close is a charming home, set in scenic surroundings, offering a purpose-built environment tailored to adults requiring assisted living or compassionate end of life care.

The home comprises four households, each with ten single bedrooms sharing their own lounge, dining and assisted bathing, shower and toilet facilities. Bamford Close has a large central lounge area providing a warm welcome and its very own pub in the summerhouse, complete with replica beer taps and table football.

A highly experienced team encourage independent living and, of course, look to build strong relationships with every resident and their families.

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Care Provided by Bamford Close

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Deborah Whitworth (Care Home Manager)
  • Admission Criteria
    • All referrals welcome
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999
    • Number of floors: 1

Funding & Fees Guide for Bamford Close

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,148 – £1,148
    • Self-Funded Residential Dementia Care £1,148 – £1,148
    • RESPITE Self-Funded Residential Care £1,148 – £1,148
    • RESPITE Self-Funded Residential Dementia Care £1,148 – £1,148
  • (these prices are only a guideline, please contact Bamford Close to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Bamford Close Reviews (78)

Total of 78, showing 61-78
9.9

Bamford Close has a Review Score of 9.9 (9.850) out of 10, based on 34 reviews in the last 2 years. Over all time Bamford Close has 78 reviews.

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Review from Mark G (Son of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been Bamford Close since mid-January and I have always been struck by the openness and friendly welcome from the staff. During the COVID crisis, they have worked extremely hard to keep everyone informed. I have been very impressed with the clarity of information regarding the way in which
family can now visit in safe ways.

Reply from Valerie Egan, Interim Head of Care Services at Bamford Close

Thank you for your kind review; I will ensure that all the staff are informed.


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Review from P S (Niece of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been at Bamford Close for nearly 4 years and during that time I have had no reason to fault the care given by all the staff. They take great care to keep her looking lovely and there is no doubt she is very happy and settled when I leave her after a visit. I have no worries as they look
after her so well.
Her room is always very clean and tidy.
Finding a place at Bamford close has been the nest we could wish for.

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Review from Christine S (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Bamford Close like a small family, staff and relatives alike. Staff know your name as soon as they see other patients families talk with each other.
You can approach them with any issue you have at all times. Very welcoming place and not too big!

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Review from Ann A (Daughter of Resident) published on 13 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers and senior staff care for the residents as if they are part of their family. I really couldn't do a better job myself. I completely trust every member of staff to give the best care to my mum. They are kind, considerate and keep me updated with any issues I should be aware of.
The building
is split into four smaller lounges and is clean and very well maintained with new ideas for the residents continually being introduced. They have a hairdresser, regular visits from a podiatrist and fantastic food with a choice of mains at mealtime.
My mum is very happy here which also makes me happy.

Reply from Valerie Egan, Interim Head of Care Services at Bamford Close

Thank you for your kind words, the staff work hard to provide a homely atmosphere and it is nice for this to be recognised.


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Review from S N (Daughter of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is very pleasant and happy place. The staff and management are very caring and hard working, consistently providing help and support for all the residents. The home has a positive atmosphere which helps lift people's spirit. I couldn't be happier with my mother's care overall. She has
lived here for four years now and is more settled than ever this year, which I put down to the hardworking staff and management

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Review from Ruth B (Wife of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff caring and friendly, often beyond the job (the extra mile). My husband is safe, well looked after and cared about. I could not ask for more and I express these thoughts to people wherever I go if I am asked.

Reply from Sophie Gardiner, Area Manager at Bamford Close

Thank you for your kind feedback.


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Review from Lisa W (Friend of Resident) published on 14 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During my visit to Bamford Close, it was clear from an early stage how caring the staff are. The home is well presented and staff are passionate about creating themed sensory areas. Staff never seemed rushed with people who live there and were patient. The staff have a great understanding of dementia
and are reassuring to residents. There are a variety of activities on offer and people are supported to regularly enjoy trips out. It was refreshing to see how hands on the management team are and the good rapport they have with staff and residents alike.

Reply from Sophie Gardiner, Area Manager at Bamford Close

Thank you for your kind feedback.


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Review from Megan B (Granddaughter of Resident) published on 3 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma feels very happy and safe at Bamford Close. She has stated on more than one occasion that she feels comfortable and like she is home. The staff are friendly and polite to her and the rest of the residents and are always happy to answer my families questions and reassure us that she is doing
well.

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Review from Wendy B (Daughter of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is happy most of the time, however, the lounge can sometimes be tense and noisy and this does upset her and make her anxious. She enjoys activities but sometimes the activities advertised don't happen. I've heard some residents and visitors complain about the food but I've never seen it and mum
can't remember what she's eaten so has no complaint, she's put weight on though so she gets plenty. I like that the staff don't change all the time.

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Review from Paul D (Son of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After viewing a number of care homes, we thought that Bamford was the best option. We like that the residents are in a busy, vibrant atmosphere. We think this provides stimulus which is important.

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Review from Andrew D (Son of Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always appears well cared for. She always has clean clothes and is well fed to her needs. The staff are attentive and caring and she interacts with

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Review from Nicola W (Granddaughter of Resident) published on 22 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This isn’t the first care home my grandmother has been to but it’s without a doubt the best. We are so happy with the care and love my grandmother receives at Bamford Close. She is treated with such care and dignity. She has been there for 6 months and you can tell the staff genuinely care about her.
We as a family, are always made to feel welcome. The place has a lovely community feel. I can not recommend this place enough.

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Review from Aileene R (Daughter of Resident) published on 29 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum entered the home in November 2014. The staff are excellent. Food really good. Everyone makes you feel welcome whenever you visit your relative. Relatives are allowed to make a drink for themselves and not like other homes I have been into where the atmosphere is not friendly like Bamford Close.
The only negative was the decor and chairs, but this has been rectified in the last couple of weeks. The gardens need a little TLC for summer. They are kept mowed and weeded but need some flowers etc so the residents can see them.

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Review from Pam E (Friend of Resident) published on 3 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The very elderly lady when I visit is always well cared for and has definitely improved since going to live in Bamford Close. I also have a friend (in her 60's) who lives there and she certainly has good care (although her finger nails aren't always clean). There has only been 1 member of staff who
I thought was rather negative with people.

Reply from Ines Kirby, Head of Care at Bamford Close

Borough Care is very sorry that you had a negative experience whilst visiting Bamford Close. Your comments have been passed on to the home manager and she will endeavour to discuss in forthcoming team meetings how others may perceive staffs behaviour and attitudes. Please do not hesitate to approach the Manager or Deputy Manager regarding any future concerns that you may have.


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Review from Neill Y (Son of Resident) published on 28 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

What impressed us about Bamford Close was the genuine desire to provide the best emotional and physical support for the residents. Mum is settled and well looked after and I feel confident to raise concerns in the knowledge they will be dealt with quickly and professionally. Bamford Close is well equipped
and able to deal with a wide range of physical needs and manage risks in a number of ways (chair sensors, floor sensors, crash mats) There are no stairs and they have an accessible garden which is lovely in the summer.

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Review from Kathleen R (Daughter of Resident) published on 9 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was reluctant at first when my mother entered Bamford Close, as I had hoped she would be able to continue living at home where she was familiar with her surroundings. But she had stopped wanting to be active, something she had always been. At the great age of 94 years old, she could no longer do things
for herself. She has now been living at Bamford for three months and she has become much more active, using her walking frame to get around. She's very much enjoying her food again and having her hair done every week by the visiting hairdresser. She is taking much more interest in her appearance, asking for her earrings and lipstick. I am now very happy with the way my dear mum is progressing and long may it last. We are about to celebrate her 95th birthday and having a party for her at Bamford Close.

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Review from James N (Grandson of Resident) published on 25 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found my nan has been treated respectfully. Above all, they have worked hard to respect her independence and maintain her dignity.

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Review from Kathleen S (Daughter of Resident) published on 17 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident at Bamford Close for five years. Mum used to go to day care there which she really enjoyed so it wasn't such a hard move for her when she had to have care at the time. There seemed to be a lot of activities going on. The food was good, staff were great over the years, the atmosphere
has changed there does not seem to be as much entertainment etc. as there used to be. I am a firm believer that music is an important way and means of connecting with the people suffering with Alzheimer's. When I take my ipad to Bamford Close and play music from the 1930/1940's the ladies seem to join in and love it. (Also hymns) There also seems to be less staff, (more agency staff) than there used to be.

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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Bamford Close is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Bamford Close is calculated as follows: ( (344 Excellents x 5) + (54 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 401 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bamford Close is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Deborah

Deborah Whitworth

Job Title: Care Home Manager

Joined: 2021

Deborah Whitworth has been a Care Home Manager for over 10 years and has worked at Borough Care since November 2021. Deborah started off as a Care Assistant 30 years ago and worked her way to Senior Care, Team Leader, and Nurse Aid before becoming a Manager in 2010. She loves working in care because she likes to make a difference in residents’ lives and ensure they are happy and cared for. Deborah has an open-door policy and will always make time to speak to our lovely families about their loved ones.