Bankfield House Care Home

Bankfield Road, Woodley, Stockport SK6 1RQ
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9.1 9 Reviews
  • Bankfield House Care Home, Stockport
Bankfield House care home is situated in the Woodley area of Stockport. The Home provides High Dependency residential care for up to 30 elderly residents.

There are 3 lounge areas, dining rooms and a conservatory. Whilst enjoying a quiet corner of Woodley, Bankfield House is close to all local shops and amenities.

Care is person-centred, with each individual’s interests and hobbies being accounted for when planning regular activities and outings. The Activities Coordinator plans a monthly activity programme from which residents are able to choose what they would like to take part in.

There is a wide choice of nutritionally balanced food prepared by the chef at every mealtime, with each resident’s preferences and special dietary requirements catered for.

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Care Provided by Bankfield House Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Freshfield Care Ltd
  • Person in charge
  • Samantha Henshall (Manager)
  • Admission Criteria
    • Private/DSS/Rapid Response/High Dependency/Permanent/Respite
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Bankfield House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,117 – £1,117
    • Self-Funded Residential Dementia Care £1,117 – £1,117
  • (these prices are only a guideline, please contact Bankfield House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please try to avoid vising at meal times.


  • Parking

  • Private car park at the front of the home.


Bankfield House Care Home Reviews (9)

9.1

Bankfield House Care Home has a Review Score of 9.1 (9.114) out of 10, based on 6 reviews in the last 2 years. Over all time Bankfield House Care Home has 9 reviews.

Overall Experience

  • 5
  • 4
  • 0
  • 0
  • 0

Date Published

9
5
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6
3

Review from Julie M (Daughter-in-law of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at Bankfield House Care Home are amazing and truly care about the residents. My father-in-law is well taken care of and the carers are fully in tune with his needs. The recent upgrades to the facilities are a great improvement and the facility is now much lighter and bright. Our family truly
appreciates the video calls with my father-in-law that occur on a weekly basis. There also are many activities to keep the residents engaged.

Reply from Bankfield House, Owner at Bankfield House Care Home

Thank you for your positive feedback, Julie, and we are happy you like the improvements in the home and the care provided to your father-in-law.


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Review from O K (Friend of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always pleasant staff on visits. My friend is always nicely dressed and hair tidy and done.
My friend is happy and looked after.
Room nice and pleasant.

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Review from Stephen C (Son of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no problems, the staff are cheerful and friendly.

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Review from Julia H (Friend of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was my first visit. I was pleasantly surprised, lovely situation, helpful staff.

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Review from Peter D (Husband of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided at Bankfield House Care Home is excellent. Staff are kind and caring.
Communal areas need refurbishment (programme is underway which is great).

Reply from Elizabeth Adebo, Manager at Bankfield House Care Home

Thank you for the positive feedback, Peter, we appreciate it.


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Review from J L (Daughter of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident at Bankfield since 2018. He has always been cared for and treated with utmost respect by all the staff. His room is always clean and tidy and he really enjoys his meals. Although Dad struggles with a lot of the activities due to having no sight the staff encourage and support
him so he can take part in as many activities as possible.

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Review from P G (Son of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and supporting staff. Put our minds at ease as the resident had to go into isolation due to covid restrictions. Admin support staff also excellent, any issues dealt with promptly. All the staff are caring and excellent appropriate activities.
The resident really enjoying all the meals.
I would highly recommend the home and staff.

Reply from Karen Mcmahon, Registered Manager at Bankfield House Care Home

Thank you for your kind words and the review you completed; it is so important that families review our care home.
this allows others who are considering our care home to see things from your experience.


Kindest regards.


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Review from Duncan P (Son of Resident) published on 20 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

At a difficult time, due to the Covid 19 pandemic, I was able to move my mother into care at Bankfield House in August 2020. She was in her early 90's with significant dementia and moving towards end of life. The management and staff were extremely helpful, and under the circumstances, accommodated
her willingly with consideration and care. Unfortunately, I was only able to visit on a couple of occasions due to 'lockdown procedures' with her safety being of the most importance. Sadly, in November she passed away suddenly but quietly having lived a full life. For the few months of her stay at the home, I believe my mother received good care in a warm, happy and friendly environment.

Reply from Karen Mcmahon, Registered Manager at Bankfield House Care Home

Thank you, Duncan, for your review, it was of the greatest pleasure to have cared for your mum.
This year has been difficult for everyone, and it is with that in mind, that your views are incredibly important.
It is always a difficult and soul searching decision when looking for a placement for a loved one, and I am sure that this last year has only increased that pressure. As a home, we suddenly had to become lots of things we had to be the link between client and family even more so than at any other time. We had massive responsibility for the safety of those clients and how to implement changes we had never faced before.
It is with heartfelt thanks that we receive your review and will endeavor to keep our standards high.
Kindest regards.


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Review from Kay L (Daughter of Resident) published on 1 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been with you for almost 3 years, he is happy, well cared for and is treated with respect. Although he has no sight the staff all cope well and kindly with his disability always with a smile.

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Current Review Score: 9.1 (9.114)

Overview of Review Score

The Review Score of 9.1 (9.114) out of 10 for Bankfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.514 for Bankfield House Care Home is calculated as follows: ( (38 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 70 Ratings = 4.514

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Bankfield House Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Bankfield House Care Home

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Frequently Asked Questions about Bankfield House Care Home

What types of Care is Bankfield House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bankfield House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bankfield House Care Home have?

There are 24 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bankfield House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bankfield House Care Home to the centre of Stockport?

2.7 mile(s) as the crow flies, distance by road may be significantly further.