Visiting hours are 9.30am- 11.45am, 1.15pm-3.45pm and 4.45pm-7.30pm
Please park in the main car park in front of Brabyns House
Brabyns House has a Review Score of 8.3 (8.298) out of 10, based on 2 reviews in the last 2 years. Over all time Brabyns House has 15 reviews.
Review from Deborah M (Daughter of Resident) published on 13 January 2025
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Reply from Heather Wyatt, Home Administrator at Brabyns House
Dear Deborah, thank you so much for your kind words, it is very much appreciated and we will continue to care for your lovely mum so her stay is a happy and comfortable one surrounded by people who think the world of her.
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Review from Patricia G (Daughter of Resident) published on 23 April 2024
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Review from C S (Daughter of Resident) published on 26 January 2023
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Review from Steven R (Son of Resident) published on 17 November 2022
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Review from Ann E (Daughter of Resident) published on 7 July 2022
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Review from Gladys W (Sister of Resident) published on 28 June 2022
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Review from Alison B (Daughter of Resident) published on 7 December 2021
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Reply from Val Ogden, Area Manager at Brabyns House
Thank you for your positive review about Brabyns House.
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Review from J F (Niece of Resident) published on 6 December 2021
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Reply from Ann Holgate, Home Manager at Brabyns House
Dear Jill,
Thank you for taking the time to leave us your review. I am very sorry to hear you feel this way and would not recommend Brabyns House. We have looked back into this matter from when your Aunt stayed with us and were surprised to find that there were no complaints or issues raised at the time of her stay. Our records from that time clearly evidence that your Aunt’s care was carried out to our usual high standards. However, your feedback is extremely important to us. If you would like to discuss this further, please contact the home at your convenience.
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Review from Phillip C (Son of Resident) published on 24 February 2021
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Review from Ruth L (Daughter of Resident) published on 22 January 2021
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Reply from Val Ogden, Area Manager at Brabyns House
We thank you for your kind review. All relatives have been very supportive through these difficult times.
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Review from Geoff (Son of Resident) published on 26 November 2020
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Review from Ian M (Son of Resident) published on 12 November 2020
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Review from Gill S (Daughter of Resident) published on 11 November 2020
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Review from Julie B (Daughter of Resident) published on 27 August 2018
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Review from Heather S (Daughter of Resident) published on 19 March 2018
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The families are involved in everything that happens.
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The Review Score of 8.3 (8.298) out of 10 for Brabyns House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Brabyns House is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.381 Points relating to the number of positive Reviews for Brabyns House is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 2 Positive Reviews ÷ 7.8 = 0.256
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Dec 2021
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Job Title: Home Manager
Joined: 2012
Ann is a long-term dedicated care worker. Ann began her career 28 years ago working in a care home in Mossley before running intermediate care at Berrycroft Manor helping the elderly recover from operations and strokes to enable them to return home. In 2012 Ann was offered the position of Brabyns House and has worked tirelessly over the years to improve the home for both residents and staff. Ann has also had both mum and dad in residency at Brabyns. Ann has helped build an excellent reputation in the community and beyond for offering some of the best residential care around.
Ann is married to Graham and they enjoy regular visits to Spain hoping one day to retire in the sun.
Job Title: Deputy Manager
Joined: 1999
Sonya has just completed her 25th year working for Brabyns House, firstly as a Care Assistant and working up to the position of Deputy. She has worked in care since the age of 16. Sonya is now working towards her diploma in management and is always seeking out new ways to improve.
Sonya has dedicated her life to caring for the elderly. She has loads of compassion and respect for our residents and is very proactive in every department of the home. She has immense knowledge of care and is always happy to speak to resident families regarding any concerns.