Bruce Lodge

Turncroft Lane, Offerton, Stockport SK1 4AU
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9.6 54 Reviews
  • Bruce Lodge, Stockport
Bruce Lodge is a modern, recently expanded, two-storey building with secluded landscaped gardens, offering pleasant views from outdoor balconies, and overlooking Woodbank Memorial Park and Vernon Park in Offerton.

It is purpose-built to suit many specialist care needs, being ideal for adults diagnosed with dementia.

The dignity of residents is central to all decisions made, while a dedicated activity and lifestyle facilitator is responsible for delivering a varied and engaging daily programme of activities.

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Care Provided by Bruce Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Stephanie Pickard (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Bruce Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,321 – £1,390
    • Self-Funded Residential Dementia Care £1,321 – £1,390
    • RESPITE Self-Funded Residential Care £1,321 – £1,390
    • RESPITE Self-Funded Residential Dementia Care £1,321 – £1,390
  • (these prices are only a guideline, please contact Bruce Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Bruce Lodge Reviews (54)

Total of 54, showing 1-20
9.6

Bruce Lodge has a Review Score of 9.6 (9.614) out of 10, based on 17 reviews in the last 2 years. Over all time Bruce Lodge has 54 reviews.

Overall Experience

  • 35
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Date Published

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Review from P T (Daughter of Resident) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bruce Lodge have worked so hard in helping my mum settle in. They have been patient and gently encouraged her to take part in activities, whilst taking time out of their day to sit and chat to her about any worries or concerns she may have. They have formed a trusting relationship and friendship
with her which is lovely to see. The home is always very clean and the bedrooms/bathroom kept spotless. All the staff, including carers, admin, kitchen, cleaning etc., always have a smile and a quick chat when they are passing through.

Reply from Stephanie Pickard, Home Manager at Bruce Lodge

Thank you for your lovely review, much appreciated by all the team at Bruce Lodge.


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Review from Elaine T (Daughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I think Bruce Lodge has improved in recent months. There are lots of activities for residents and the standard of medical care is good.
My mother seems happy when I see her, the food is good and I have no complaints about her care. The staff are all friendly and caring.

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Review from Carol C (Daughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be very satisfied with the care my mum is receiving and my mum is content to be at Bruce Lodge. I am always informed of any problems and the staff are caring and cheerful. My mum's room always looks clean and smells fresh. The food and presentation of the table settings etc are always
good. There is a great variety of events and activities for those who wish to participate.
I look forward to attending the coffee mornings for relatives which is a great idea.
Thank you to the team at Bruce Lodge.

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Review from E H (Daughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's great to see management at Bruce Lodge more settled. They have been more proactive in organising activities for residents and communicating with relatives. Also, there seems to be a more receptive appreciation of relations voices, ideas and comments about staffing and quality of care.
There is
a friendly atmosphere which can only improve the environment for visiting families and more importantly for residents.

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Review from Graham S (Son of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In the main the care home is good and provides satisfactory care for residents. There are some staff that are excellent at dealing with residents but there are others that do not readily interact with them and seem to prefer to sit at the table on their phones.
That said, around 85% of staff are attentive.

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Review from D P (Son of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no complaints so far. Staff are friendly. I can't think of anything else to say.

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Review from H M (Daughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Every effort is made to keep Mum clean, comfortable and safe. Mum's mobility has declined from a walker to being in a wheelchair mostly which has made her legs weaker but she has gained weight too as a consequence. Did mention her slurred speech and maybe an underactive thyroid medication review and
this was dealt with the very next day. A cough was immediately picked up with a visit to A&E next day. I stayed with Mum until her return. Mum mentioned not liking the menu she’s eating at the moment. I’m unsure why but it has already been noted on her medical information that her appetite is poor/needs encouragement. She has gone off soup completely which really surprised me, as this was one of her favourite comfort foods (apart from chocolate and biscuits). I have noticed she doesn’t lean far enough forward when eating so food drips on her clothes. Maybe a napkin or bib could be used. Mum's room is always clean. Mum is asked to engage with activities but needs far more encouragement here.

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Review from Louise S (Daughter of Resident) published on 29 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has been a resident for 6 years and is 96. She has suffered from falls, UTIs, and a bout of pneumonia. There are no actual 'nursing staff' employed by the Home which worries me. I have always been kept informed of any health issues she has. The home is always clean and the food seems good. She
has never been one to join in but the cost of the trips is so expensive that after all these years, I cannot afford them on top of hair and chiropody appointments, buying all her clothes and toiletries, etc. There have been times when I have needed a member of staff to help me and no one has been available. My main gripe is the state of her wardrobe as most of her clothes are stuffed into drawers or on the floor and also the loss of clothes and personal belongings. Stolen might be a better word!
The laundry destroys a lot of items.
The senior staff deserve a medal but I see a lot of lower grades on their phones all the time. The constant change of managers hasn't helped.

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Review from Julie P (Daughter of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident at Bruce Lodge for almost three years now and although there have been some difficult times (particularly through COVID restrictions) I cannot fault the Care staff highly enough. They are extremely caring and considerate and treat my Mum with dignity and respect. The same can
not be said of the Management Team over the last year to 18 months, and communication from senior management has been very poor. Thankfully this now appears to have been addressed and I am happy to report that since the interim manager and new administrator took over, there has already been a significant improvement.
Mum's room is always clean and tidy and the food cannot be faulted. Mum has been on one trip since being in Bruce Lodge and hopefully she will be involved in more in the future.

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Review from Chris C (Wife of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Bruce Lodge to be an excellent care home. The staff are excellent and really care for the residents with possibly a couple of exceptions. The present manager is excellent together with her deputies who are all very friendly and approachable. Any issues are dealt with quickly and with utmost care.
The food appears to be of good quality. Could possibly be more in way of ‘entertainment’ as such to keep residents alert. Maybe better care of the laundry could be had but very difficult with residents' care needs. I would highly recommend Bruce Lodge.

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Review from Vivien S (Sister of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was recently admitted to Bruce Lodge and I cannot thank all the staff enough for their amazing care. Everyone treated my sister with the utmost kindness, care and respect and all very friendly, she settled in very well. Food was very good and plenty on offer. Rooms excellent and very clean.
I would highly recommend Bruce Lodge to family and friends for their parents/relatives. Nice surroundings. Thanks again to your wonderful caring staff.

Reply from Megan Lachevre, Care Home Manager at Bruce Lodge

Thank you so much for your lovely review. The staff team work so hard and we are so proud of them. We will make sure to share this review with them.


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Review from Tara L (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for 4 years, and going Bruce Lodge has a daycare centre, before that for 4 years. I find The staff do their utmost to look after my mum, everyone’s so very nice, and really do look after my mum. They can't do enough for her, and would never want my mum to be anywhere else.
All the staff are very professional in what they do, there has been emergency times. When my mum had a mini stroke, or fallen out of bed, staff have gone above and beyond, to call an ambulance, and get them there straight away to care for my mum in time. The activity Elves who work within Bruce Lodge, do a great job too. They do loads activities, and set great shows up at the home, and great day trips out, and always do activities with my mum. I haven't got any bad words to say at all, it’s a pleasure to get to know all the team. All the management, and all the care assistants and Activity Elves, well done to you all you need medals. Thank you.

Reply from Megan Lachevre, Care Home Manager at Bruce Lodge

Thank you so much for you kind words. We will make sure this is shared with all of the team at Bruce Lodge - we are proud of everybody for all of their hardwork and dedication.


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Review from Leeanne G (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well and has made many new friends. She enjoys the day trips and the fact that there is always somebody around to have a cup of tea and a chat. Thank you to the staff for a great job.

Reply from Megan Lachevre, Care Home Manager at Bruce Lodge

Thank you for your kind words - we are so proud of our team and I will be sure to share this with them.


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Review from Gill R (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to the Discharge to Assess Unit after leaving hospital. During this time it became evident that she would require full-time care. After viewing several other homes which weren't suitable, I was very pleased when a full-time place became available at Bruce Lodge, especially as Mum
had got to know many of the staff and the place was familiar to her. She has a nice room overlooking the garden.
The place is always clean. The staff are extremely friendly and helpful, and always keep me up-to-date.
The food is adequate. There are beautiful outdoor spaces, although these could be maintained much better than they are. There is the added bonus of parks on the doorstep, which is ideal for taking Mum out in her wheelchair.
I was extremely concerned about my mum going into a care home, but after some initial difficulties, I am very happy with the care she receives.
Thank you to everyone at Bruce Lodge.

Reply from Megan Lachevre, Care Home Manager at Bruce Lodge

Thank you for your kind words, it's a pleasure caring for Mum and we will make sure your review is shared with the team.


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Review from Michelle F (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't be any happier with the care Bruce Lodge provides for my Mum.


The home is welcoming and staff always courteous, friendly and informative.


All areas are spotless and most importantly my Mum is happy and settled.


Reply from Megan Lachevre, Care Home Manager at Bruce Lodge

Thank you for such a lovely review, we are so proud of the team and I will ensure this is shared with them.


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Review from Joy A (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been so supportive of my Dad as he has had a number of extra health issues. They consult me on any decisions and are quick to resolve any problems. The washing/clothing situation seems to have improved and the new system working much better.

Reply from Megan Lachevre, Care Home Manager at Bruce Lodge

Thank you for a wonderful review, we have worked hard after listening to feedback about improving our laundry system, and will ensure we continue to listen to this feedback. Thank you and I will ensure this is shared with the team.


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Review from Susan S (Sister of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister became a permanent resident at Bruce Lodge over a year ago. Since then she has improved greatly physically with good food, made on the premises, and the care given. Although her dementia has progressed considerably, she is kept occupied and stimulated with regular activities at Bruce Lodge,
occasional walks in the park, and outings, all of which she enjoys. My consent is always sought for out of premises events and she has a monthly one to one care day.
As I live very far away, I am unable visit her often, but I keep in touch with her via video chats at least once a week, and more often when possible, organised by her carers. On these occasions, she is always nicely turned out, nails colourfully polished and is chatty and cheerful. I spent 7 weeks with her last year to help her settle in and the management and staff could not have been more helpful. The premises are spotless. I am happy with the care that Bruce Lodge is providing for my sister.

Reply from Megan Lachevre, Care Home Manager at Bruce Lodge

Thank you so much for such a lovely review. We were incredibly proud of our team and will ensure this review is shared with them.


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Review from Gillian C (Niece of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to you all on the Assessment Unit. Every one of you treated my aunt with kindness, care dignity and respect. My aunt felt very safe and your interaction with other residents showed great empathy and compassion.
As my aunt says, you are all absolutely wonderful!

Reply from Megan Lachevre, Care Home Manager at Bruce Lodge

It's been our pleasure! Thank you so much for your kind words, and I will be sure to share them with the team.


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Review from M S (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean home. Friendly helpful staff. Mum settled in well with carers who do care. The food is good and plentiful, the room is always clean with fresh bedding. Lovely position next to the park.
Thank you, Bruce Lodge.

Reply from Megan Lachevre, Care Home Manager at Bruce Lodge

Thank you so much for your kind words, we truly appreciate all feedback and know we will share this with the team.


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Review from Jackie K (Sister of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you to the kind and caring staff at Bruce Lodge who have looked after and helped my brother so much, offering care, comfort and friendship whenever he gets upset and confused. His room is always spotlessly clean. The only downside has been the confusion with his clothing which I believe has now
been resolved.

Reply from Megan Lachevre, Care Home Manager at Bruce Lodge

Thank you for your kind words, we really appreciate the feedback and will share it with the team.


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Current Review Score: 9.6 (9.614)

Overview of Review Score

The Review Score of 9.6 (9.614) out of 10 for Bruce Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.614 for Bruce Lodge is calculated as follows: ( (134 Excellents x 5) + (51 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 197 Ratings = 4.614

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bruce Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Stephanie

Stephanie Pickard

Job Title: Care Home Manager

Joined: 2024

Stephanie Pickard joined Borough Care in 2024, bringing with her a wealth of experience and passion, having dedicated 25 years to the care sector.
Stephanie’s journey began as a Care Assistant, where she quickly demonstrated her commitment and expertise, leading her to roles as a Senior Carer, Team Manager and Care Home Manager. Stephanie’s vision for Bruce Lodge is to create a warm, family-like atmosphere. She is committed to fostering a person-centred approach, ensuring that every decision is made with the best interests of the residents at heart.


Frequently Asked Questions about Bruce Lodge

What types of Care is Bruce Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bruce Lodge provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bruce Lodge have?

There are 66 Single Rooms.

What are the Facilities & Services at Bruce Lodge?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bruce Lodge to the centre of Stockport?

0.7 mile(s) as the crow flies, distance by road may be significantly further.