Cawood House

Lapwing Lane, Brinnington, Stockport SK5 8JY
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9.9 67 Reviews
  • Cawood House, Stockport
Cawood House provides spacious living accommodation for 42 residents with a large and beautiful garden, where residents are encouraged to spend time and a welcoming pub known as the Cawood Inn.

The team has worked hard to build a strong community reputation, maintaining positive relationships with residents and their loved ones through enhancing their quality of life.

The interior has been updated and tailored to suit the challenges faced by adults with dementia and has recently added a state-of-the-art spa bath designed to be both safe, accessible and enjoyable for elderly people.

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Care Provided by Cawood House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Murphy (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Cawood House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,043 – £1,071
    • Self-Funded Residential Dementia Care £1,043 – £1,071
    • RESPITE Self-Funded Residential Care £1,043 – £1,071
    • RESPITE Self-Funded Residential Dementia Care £1,043 – £1,071
  • (these prices are only a guideline, please contact Cawood House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cawood House Reviews (67)

Total of 67, showing 21-40
9.9

Cawood House has a Review Score of 9.9 (9.860) out of 10, based on 23 reviews in the last 2 years. Over all time Cawood House has 67 reviews.

Overall Experience

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Date Published

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Review from M C (Daughter-in-law of Resident) published on 29 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased with how Cawood House Care Home runs. The staff are so welcoming and helpful. My relative always has a hug and a smile for them.
Her room and the home always look clean and presentable, and they look like they are all well-fed with good food.
Activities for all the residents are really
good. They try their very best to keep all their clients occupied.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review; it's always lovely to hear families are reassured of the care our residents receive.


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Review from Gail M (Granddaughter of Resident) published on 29 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing with my grandma. Always activities on the go that we can join in with.

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Review from Sylvia S (Partner of Resident) published on 29 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and caring staff. Always have a smile for all.

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Review from Kevin T (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always pleasant and happy to answer any queries. The WhatsApp group keeps us informed as to the activities of the residents, and it's good to see them enjoying themselves. It's good to know they are looked after so well.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review; it is always lovely to hear families are reassured about their loved ones.


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Review from Catherine C (Wife of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is so happy since he came into Cawood, and as a family, we couldn't be happier with all the genuine loving care from management to every member of staff, and never too much trouble, whatever he needs, as we ask and we are kept updated; also we can phone day or night and always reassure me
when I feel down. Better than a counsellor, and it helps me so much, and also I never knew that I would ever be so lucky to express a care home so brilliant.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review, always lovely to hear that families are reassured of the care the staff give to residents.


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Review from Gary C (Son of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident now for almost four years, and throughout that time we as a family have never experienced anything other than the highest levels of care and dedication. Across all the staff, the management, the carers and the domestics, there is a great enthusiasm to ensure he is safe,
clean, happy and engaged. The mood there is always cheerful and untiring, he can be troublesome and unstable yet they all take this in their stride and in good humour. I'm certain that the commitment shown by the team has lessened the deterioration of his dementia and has given him many more good days than he would otherwise have enjoyed. All in all we are deeply grateful for the precious and rare qualities found at Cawood House Care Home.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review. Always lovely for the staff to hear such positive reviews.


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Review from L L (Daughter of Resident) published on 28 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Cawood House has shown complete compassion, care and love to my mum. I couldn't wish for a better place for my mum. There are plenty of activities available. The garden parties in the summer were fantastic. I know Mum has the very best of care and is in safe hands.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review, for families to feel that their loved ones are in safe hands is what we strive for. It is so important that families are reassured.


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Review from Mark T (Son of Resident) published on 27 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in so well at Cawood House, and that is down entirely to the wonderful staff who work there. We feel completely confident that she is being properly cared for and looked after. She loves being involved in the wide range of different activities that take place. A good example was the
recent elf day, where the staff and residents had a great time and raised money for a dementia charity. We are always kept up to date with what's happening at the home. The biggest compliment I can make is that it feels like a loving home as soon as you walk through the door, and I can't thank all the staff enough for their care and dedication to my mum's well-being, as well as all the other residents.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review. Always lovely for us to hear that families are reassured about the care and well being of their loved ones. The atmosphere is definitely a big compliment for us as this is so important that families feel they are walking into their loved ones home.


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Review from Christ G (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has only been in the home for a couple of months, I was very worried but I find all the staff to be very caring which is a huge relief. Also, the events coordinator is always trying to put different activities on for the residents which must be challenging as there is only one of her. I did help
with an art activity last week and it was great as I had quality time with my mum and it was something she had not done before. She enjoyed doing it, she couldn’t remember afterwards but we have photos and memories to look back on. Mum is even walking much better with her walker and is going to the dining room for her meals whereas before she was just sat in her chair at home. She now has care 24 hours and this is peace of mind for me as she can’t do anything for herself. Also, the fact you can take dogs in to see her is fantastic, as a family, we love our animals. I can only hope that she will eventually fully settle in there and accept it as her home in the future as the staff seem amazing.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review, as always it is lovely to hear that families are reassured of the care their loved ones receive.


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Review from Julie T (Daughter-in-law of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mother-in-law and father-in-law are Cawood House Care Home residents. They went in during Covid which made it hard but the home kept us informed at all times. We are now able to visit and find all the staff really friendly and they always have time to update us on their progress. The activities
are great and their quality of life seems to be better than it was for a long time before they joined Cawood. It is a huge relief to know that they are so well cared for. The family WhatsApp group which keeps us informed of events in the home is also fantastic. A big thanks to everyone at Cawood.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review, always lovely to hear that families are reassured about the care of their loved ones.


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Review from D M (Daughter of Resident) published on 25 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Cawood House Care Home for over three years and she is very happy and we are happy with her care. During Covid she has been kept safe, we were very worried at this time but as soon as there was a problem Cawood went into lockdown.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review, always lovely to hear families are reassured about the care at Cawood House.


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Review from E W (Sister of Resident) published on 25 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and caring staff.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review, always lovely to hear people's views.


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Review from Ian C (Grandson of Resident) published on 18 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really friendly and helpful, creating a supportive and interactive environment. They are constantly keeping relatives up to date with activities that residents have been involved with, sending you pictures and short videos if you are not able to make the events. Real quality service.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review, always lovely to share these reviews with staff.


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Review from Philip C (Son of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we set eyes on Cawood House we knew Mum would be made so welcome and cared for. Nearly a year on and it has proved to be the best place for her needs (she’s not the easiest of folks to deal with). The staff are so supportive of us as a family and of each other, they are a fantastic team.
Nothing is too much trouble and we are always greeted with a smile (behind the masks of course).

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review, always lovely to hear that families are reassured of the care their loved ones receive.


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Review from Berenice C (Daughter-in-law of Resident) published on 7 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so very pleased to have found such a lovely care home for Mum. The staff are a delight and are wonderful with the residents. The whole building and rooms are bright and airy, every occasion is celebrated with activities. The staff and manager deserve medals for being so caring in these difficult
times. Would highly recommend Cawood House Care Home to any family who needs loving care and support with their loved ones. Everyone is coming together joining in with fundraising for the much-needed garden project.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review. It is lovely to hear that families are reassured of the care their loved ones receive.


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Review from C H (Daughter of Resident) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been cared for by the outstanding team at Cawood House Care Home over the past two years. They continually ensure he receives a high standard of care, despite the changing challenges his dementia presents to the care team.
In addition to caring for our father, the team ensure consistent
and comprehensive communications with the family and continually identify methods including WhatsApp groups to share pictures of activities.
I am grateful for the peace of mind the Cawood House team provide, knowing how well my father is being looked after - thank you.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you for your review, great when families are reassured that their loved ones are happy and comfortable.


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Review from A B (Wife of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Made welcome by the staff from the beginning of my husband's stay.
It will be nice when we can visit more frequently and would like to see inside the home.
The answers to rooms and food and drink I'm unable to answer - not seen.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review, we are so happy that our families can now come in and spend time with their loved ones. We have missed our visitors.


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Review from Jenny N (Daughter of Resident) published on 31 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been visiting Cawood House Care Home since November so have only seen the visiting room and reception. The staff are always very helpful and have been supportive of me as well as Mum.
The staff provide plenty of activities to keep the residents busy and they take time to get to know them.
Mum tells me the food is very good and that she has a lovely room. I look forward to seeing it when I can.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you so much for your review, we are so happy that Mum is settling in well.


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Review from Anthony B (Son of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and professional team.
Residents seem happy and content.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you for your review, it is so important to us that the residents are happy and content.


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Review from Fiona K (Daughter of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly and helpful carers - look after my mum so well - I am very happy with the care she receives. The team is always on hand for me to ask any questions.
They worked very hard to keep Covid out of the home.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you for your review, always lovely to hear that families are happy with the care their loved ones receive.


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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Cawood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Cawood House is calculated as follows: ( (234 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 271 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cawood House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Lisa

Lisa Murphy

Job Title: Home Manager

Joined: 1995

Lisa Murphy has been with Borough Care for 30 years, having started as a Care Assistant and working her way up through various homes. She has been a manager at Cawood House for four years.is the Home Manager at Cawood House.


Lisa and her team have been credited with the warm, family feel of the home and recently won Borough Care's 'Family Connections Award' for her and her team's amazing work in building a real community within the home.


Lisa says visitors to the home can expect "warmth love and laughter."