Cawood House

Lapwing Lane, Brinnington, Stockport SK5 8JY
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9.9 67 Reviews
  • Cawood House, Stockport
Cawood House provides spacious living accommodation for 42 residents with a large and beautiful garden, where residents are encouraged to spend time and a welcoming pub known as the Cawood Inn.

The team has worked hard to build a strong community reputation, maintaining positive relationships with residents and their loved ones through enhancing their quality of life.

The interior has been updated and tailored to suit the challenges faced by adults with dementia and has recently added a state-of-the-art spa bath designed to be both safe, accessible and enjoyable for elderly people.

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Care Provided by Cawood House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Murphy (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Cawood House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,043 – £1,071
    • Self-Funded Residential Dementia Care £1,043 – £1,071
    • RESPITE Self-Funded Residential Care £1,043 – £1,071
    • RESPITE Self-Funded Residential Dementia Care £1,043 – £1,071
  • (these prices are only a guideline, please contact Cawood House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cawood House Reviews (67)

Total of 67, showing 41-60
9.9

Cawood House has a Review Score of 9.9 (9.860) out of 10, based on 23 reviews in the last 2 years. Over all time Cawood House has 67 reviews.

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Review from Gemma D (Granddaughter of Resident) published on 17 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is a resident, he has settled well and this is down to the amazing staff. They are caring, bubbly, very welcoming, and patient. My grandad is sociable, however, sometimes can be a bit cheeky, however, the staff are great and have a good laugh with him. He’s formed great friendships with staff
and residents. Thank you to all the staff, you’re all amazing.

Reply from Lisa Murphy, Home Manager at Cawood House

Thank you for your review we are so happy that your grandad has settled in well and formed friendships. The staff team strives to ensure that people are welcomed and are comfortable with us.


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Review from Janet C (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very well looked after here at Cawood. He loves all the lovely ladies that look after him. He doesn't want to eat very much these days, but they know exactly what to tempt him with to get him eating. The home is always very clean, and the carers are always quick to spot someone that might
need to use the bathroom or might just need help with something in general. The food is very nice and varied and there are themed nights at certain times throughout the year. The garden area is really nice and safe to just wander around or just to sit and enjoy it. They will always keep you informed of any changes that you might need to be made aware of or if something needs reviewing. They have done a brilliant job in keeping my dad, and all the other residents, safe during the COVID outbreak. The management and staff are all very friendly and happy to answer any questions you might have and comfort you if needed. I'm so grateful to these lovely caring ladies. I would 100% recommend Cawood House.

Reply from Valerie Egan, Head of Care Services at Cawood House

Thank you for your kind review; I will ensure that all the staff are made aware.


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Review from S H (Friend of Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First of all, I must say I am so impressed with Cawood that I always tell people how happy I am with the wonderful care my friend receives. But today oh my word! far exceeded my expectations. The Manager and Senior Assistant set up the visitor's lounge on the upper floor for myself and my friend to
have lunch together, complete with easy chairs in front of a tv, cushions, and lighting to create a calm and relaxed atmosphere. I was almost moved to tears. This home is above and beyond.

Reply from Valerie Egan, Interim Head of Care Services at Cawood House

Thank you for your kind words. I will ensure that your comments are shared with the staff.


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Review from E H (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and appropriate kindly care - witnessed not only in the care of my mother, but the general life of the home. Cheerful, patience and understanding of residents. My Mother's death was peaceful and all appropriate care given in a timely and compassionate fashion.

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Review from G O (Daughter-in-law of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother in law's stay, she has always been happy and content. Her weight has gone up and down with the dementia and keyworkers have communicated well with me on her needs re clothing and personal care. The home is always clean and smells nice. Management have changed but the care from Borough
Care is consistent. Cawood is bright, airy and decorated to a lovely standard. I turn up unannounced, ring up any time of day or throughout the night and receive a pleasant response. If I myself had to live in a home I would be happy for it to be Cawood House. Well done to all staff.

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Review from John R (Husband of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My toast certainly fell 'Butter up' when I was fortunate to have my wife cared for at Cawood House. All the staff are wonderfully caring and treat all residents with extreme dignity and sensitivity. I can't speak too highly of Cawood House and feel assured my wife is in good hands.
Yes, I am indeed
fortunate.

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Review from Peter F (Husband of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was blessed to Cawood House. She has been in Cawood for 19 months. The care has been marvellous. My wife had TB, Meningitis at 17 years old in 1953, she was in hospital for three years. She is a fighter and now it is so sad that she suffers from dementia. Life is so strange is there a reason.

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Review from Wendy C (Daughter of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to Cawood House for a placement for my mum. I would recommend Cawood House to anyone who needed it.
All the staff are brilliant very caring and I know that my mum is very well looked after.
I couldn't be happier if and when any problems they are on the phone to me.

Reply from Valerie Egan, Interim Head of Care Services at Cawood House

Thank you for your feedback, I will ensure that the staff are aware of your comments.


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Review from Sue M (Friend of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was pleasantly surprised at the airy nature of the premises and was really happy with the care being carried out to my friend. The staff were helpful, friendly and very welcoming making a point of coming to speak to my friend and me when I arrived. A totally enjoyable experience.

Reply from Sophie Gardiner, Area Manager at Cawood House

Thank you for your kind feedback, we will share with the team.


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Review from C B (Daughter of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are all friendly and care for the residents. Food is excellent. I'm not sure that eating and relaxing is good in the same room. I would prefer a relaxing lounge and a proper dining room separate as it can look like a dumping ground. The TV could do with being fixed to the wall (chimney breast).
Could do with ceiling fans being put back in.

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Review from Suzanne W (Daughter of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, well organised, homely. I feel reassured that my dad is not lonely, as I know staff members visit his room regularly and also involve him in the activities taking place.
Quick action has taken place when my dad has required a nurse or doctor to visit.
Communication with patient and family has
been very good.
Staff are friendly and cheerful always professional.

Reply from Sophie Gardiner, Home Manager at Cawood House

Thank you for your kind feedback.


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Review from Doreen T (Wife of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very good. The staff are always pleasant and greet you nicely. Nothing is too much trouble.

Reply from Sophie Gardiner, Home manager at Cawood House

Thank you for your kind feedback.


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Review from N K (Son of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the care home in November full time. Cawood House is a clean, friendly, happy home, with activities each day. Attention to detail seems to be very good. Staff are excellent and easy to approach. Staff are always on the go. Mum seems to be relaxed and happy, which puts our minds
at ease.


I would recommend this care home.


Reply from Sophie Gardiner, Home Manager at Cawood House

Thank you for your kind feedback.


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Review from J G (Daughter-in-law of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent service and care is administered to my mother-in-law.
The staff can't do enough for you if you have any problems, they are all friendly and caring.
If one of the residents is upset they always take them out and calm them down, especially when visitors are around.
Some of the entertainment
we have seen whilst visiting is to a high standard.
The staff deserve a pay rise.

Reply from Sophie Gardiner, Home Manager at Cawood House

Thank you for your kind feedback.


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Review from J G (Son of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service to my Mum is first rate. I have always been kept in touch with how my Mum has been in Cawood House. I've always found the staff have been friendly and warm to my Mum and other residents.
Whilst I have been visiting my Mum, when there is a problem with other residents they are quick to
deal with any problems and resolve any issues very quickly.
The staff definitely deserve a pay rise.

Reply from Sophie Gardiner, Home Manager at Cawood House

Thank you for your kind words.


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Review from B T (Wife of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided.

Reply from Sophie gardiner, Home manager at Cawood House

Thank you for your kind feedback


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Review from P R (Daughter of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is always settled at Cawood House.
He is well looked after and secure, he is happy.
When we visit we are always well received and made at home.
Thank you.

Reply from Sophie Gardiner, Home manager at Cawood House

Thank you for your kind feedback.


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Review from T S (Daughter of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for 20 months now and is a very happy person. I was worried when I was told mum would need to go into a home, but from the first time we went to Cawood House our minds were put at rest.
Nothing was too much trouble. Mum has settled in within a week! The staff are wonderful
with her. They always have time for her, do not rush her and will sit and chat with her. She is always clean and wearing her own clothes. I cannot recommend Cawood House and all the staff highly enough.

Reply from Sophie, Home manager at Cawood House

Thank you for your kind feedback.


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Review from Dave H (Son of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After mum was transferred to Cawood from another home, where she had had numerous falls and was generally very unhappy, she perked up straight away. The place is very clean and most of the time smells pleasant too. In the weeks since arriving, she's always clean, tidy, dressed and happy with herself.
She's been out for trips, her food intake has increased and overall she is as happy as can be. Staff are polite and helpful.

Reply from Sophie, Home manager at Cawood House

Thank you for your kind feedback.


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Review from Stephen A (Son of Resident) published on 6 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cawood House provides a safe and comfortable residence for my mother who has servere dementia. The management and staff are both professional and caring in the work they do.

Reply from Sophie gardiner, Registered home Manager at Cawood House

Thank for your valued feedback.


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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Cawood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Cawood House is calculated as follows: ( (234 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 271 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cawood House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Lisa

Lisa Murphy

Job Title: Home Manager

Joined: 1995

Lisa Murphy has been with Borough Care for 30 years, having started as a Care Assistant and working her way up through various homes. She has been a manager at Cawood House for four years.is the Home Manager at Cawood House.


Lisa and her team have been credited with the warm, family feel of the home and recently won Borough Care's 'Family Connections Award' for her and her team's amazing work in building a real community within the home.


Lisa says visitors to the home can expect "warmth love and laughter."