Lisburne Court

Alfreton Road, Offerton, Stockport SK2 5LU
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9.9 111 Reviews
  • Lisburne Court, Stockport
Lisburne Court is a specialist dementia care home, providing convenient up and down living spaces, with kitchens, dining rooms and bright and spacious lounges available on the ground and first floor, so that less mobile residents can enjoy home comforts without negotiating stairs or lifts.

A varied activities programme, organised by a dedicated activity and lifestyle facilitators, means there is much to enjoy and get involved in.

Special diets are catered for, by the in-house catering team as well as specialist catering partner Apetito, as the home looks to support good nutrition alongside quality care.

Show Lisburne Court on the Map

Care Provided by Lisburne Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Hayley Weston (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for Lisburne Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,077 – £1,183
    • Self-Funded Residential Dementia Care £1,077 – £1,183
    • RESPITE Self-Funded Residential Care £1,077 – £1,183
    • RESPITE Self-Funded Residential Dementia Care £1,077 – £1,183
  • (these prices are only a guideline, please contact Lisburne Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lisburne Court Reviews (111)

Total of 111, showing 1-20
9.9

Lisburne Court has a Review Score of 9.9 (9.865) out of 10, based on 52 reviews in the last 2 years. Over all time Lisburne Court has 111 reviews.

Overall Experience

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Date Published

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Review from J W (Daughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a warm welcoming from all staff when visiting parent. Family member settled in well, sense of safety, enjoy's the company of other residents, and joins in their activities.

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Review from Arthur S (Widow Widower) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife passed away in Hospital November 2024 having been a resident at Lisburne Court
for almost 5 years and I have nothing but praise for how they looked after her during this period. The home is so well-managed and the staff and carers at all levels were really friendly, professional, compassionate
and dedicated. Throughout my wife's time there I was always made welcome and kept well-informed about her health and wellbeing and news about forthcoming activities or changes at the home. This would be by face-to-face contact and monthly resident's meetings and newsletters. Once my wife settled down after being
admitted she was happy and always had a smile for staff, carers and myself and family. This gave me great peace of mind knowing she was happy and being well looked after. Every week there were some great activities and quality entertainment, often with participation by the carers and relatives. Much more I could mention but suffice it to say thank you Lisburne Court, you are amazing.

Reply from Hayley Weston, Manager at Lisburne Court

Thank you Arthur for your lovely comments, we miss your wife very much at Lisburne and your daily visits. I will show the staff your comments.


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Review from John A (Brother of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly and welcoming. Plenty of activities are going on, and residents are taken out to different places. All in all, it's a good all-round place, which always has something going on. The place is clean and tidy, and the rooms are clean and tidy.

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Review from Steve P (Son of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with both the quality of care and the facilities at Lisburne Court. The staff are well-trained and look after my mum with kindness and care. The food is of a good standard and the bedrooms and day rooms are kept very clean and tidy. My mum particularly enjoys the varied programme of
trips and activities, which are excellent. The management and staff always have time to spare to talk to relatives as well, which I find very helpful.

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Review from Melanie H (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been a resident at Lisburne Court since 2018 and has been part of the Lisburne Court family from day one.
Choosing a care home for a loved one is a difficult and traumatic experience for family members, but Lisburne Court and its staff and manager cannot be faulted for the care and support
that they have given both Mum and me throughout her time there.
Lisburne Court is a family, and each resident is cared for as an individual within that family community.
Nothing is ever too much trouble. Relatives are constantly updated and referred to if anything arises, and advice and support are offered and greatly received.
From entertainment, Birthday parties, activities, personal care, great food, family afternoons and trips etc. The staff care wholeheartedly about Mum and everyone else there. They are dedicated, caring, hardworking, empathetic and supportive.
We couldn't have chosen a better place for Mum. Thank you for everything you do.

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Review from Richard T (Son of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very friendly and helpful if you have any concerns, you can speak to any of the staff and feel assured that these concerns will be dealt with efficiently and quickly. The home always has lots of activities and many singers, bands or other entertainers coming in to keep the residents
involved.

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Review from Helen H (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been very happy with the care given to my mother. Initially, she moved in as an emergency placement, and I am so relieved that we got lucky. All the staff are caring and attentive and work hard to provide a stimulating environment with regular outings. The rooms are clean and comfy. The touches
of a mock bar and hairdressing salon on-site are added comforts, and the garden is well-kept. Not long ago, they arranged a celebration for my mother's 90th birthday that family and friends enjoyed also. They're also attentive to her health needs and doing their best to keep her happy.

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Review from Tricia H (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is so happy and settled here and is very well cared for with all the amazing staff that Mum thinks the world of, and they love Mum too, which is just so lovely. Nothing is ever too much trouble for any of the staff. There is always entertainment at least twice a week and a trip out for many of the
residents at least once a month, which Mum really enjoys going on. The activity co-ordinator works extremely hard to put a smile on everyone's faces and always goes above and beyond for all residents and family members as well. Thank you all so much, everyone at Lisburn Court, it is so reassuring to know that Mum is in safe hands and is so happy and settled with you.

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Review from Beverley M (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Lisburne Court for almost 4 years now. I continue to be so pleased with the care she receives. This was highlighted recently when Mum was admitted to the hospital. The care is so much better and suited to her needs as the carers know her routine and needs so well. Staff are invested
in their resident's well-being from the manager down. The home is welcoming to family, and I feel included in the plans and activities organised. There is also a wealth of stimulating activities and entertainment provided.

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Review from Michael P (Son of Resident) published on 12 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Lisburne Court for 16 months and I am very happy with the care she is receiving. All the staff are excellent and the organised activities are outstanding.

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Review from S S (Daughter of Resident) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been to see my dad today with my mum to find out he had been in hospital for three days because he was bringing up blood and being sick. They never contacted my mum. When I confronted the manager about this, she said my other sister, who we don't talk to, she said they got her down as next of
kin, which is bang out of order as for my mum is his next of kin. Some of the staff are very nice then you get an arrogant person downstairs trying to talk down to you.

Reply from Hannah Freeley, Marketing and Communications Manager at Lisburne Court

Thank you for taking the time to complete a review of Lisburne Court. We are sorry that you feel upset, which is a shame as we have always had a strong relationship with your Dad's family members when they have visited us. We know you have only recently started to visit us at Lisburne Court and we are sorry that you feel you have not had the same positive experience as your other family members and our other reviewers. We would like to take this opportunity to reassure you once again, along with all of your Dad's family members, that his care and wellbeing will continue to remain our priority.


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Review from S J (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent well-trained staff. Lively warm care home. All residents seem happy and well cared for. Good food and meals. Rooms are clean and tidy. Lots of good entertainment.

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Review from T L (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are wonderful.

Reply from Hayley Weston, Manager at Lisburne Court

I will pass your kind comments on to the staff and the scores you have given.


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Review from D L (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are amazing, nothing is ever a problem and always amazing with my mum.
The activities are brilliant.
The food is amazing.
The manager always has time to talk to you.
And I get a coffee and biscuits aswell.

Reply from Hayley Weston, Manager at Lisburne Court

Thanks for your comments, I will pass them on to the staff, your mum enjoys your visits when you come to see her and the staff enjoy speaking to you.


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Review from J P (Daughter-in-law of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is well looked after, we could not wish for anything more.
We are more than happy with the care she receives.

Reply from Hayley Weston, Manager at Lisburne Court

Thank you for the comments that you made, I will pass on to the staff.


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Review from J L (Relative of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and friendly. Nothing too much trouble.

Reply from Hayley Weston, Manager at Lisburne Court

Thank you for your comments it is always nice to now the staff are friendly.


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Review from D B (Daughter of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

With my mum not being the easiest of residents, I find the overall care very good. Entertainment and trips are excellent. The food is good and varied. The staff are always helpful and informative.

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Review from T L (Husband of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, kind, caring. All the staff from the manager down to the cleaners are brilliant.

Reply from Hayley Weston, Manager at Lisburne Court

Thank you for you lovely comments, I will pass you comments on the all the staff.


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Review from J J (Wife of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and myself are extremly pleased with the care of my husband and appreciate the support all the team give us.

Reply from Hayley Weston, Manager at Lisburne Court

Thank you for the comments, I know that your husband always enjoys your visits, I will pass on the comments to the staff.


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Review from A T (Brother of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, the staff do a great job.

Reply from Hayley Weston, Manager at Lisburne Court

Thank you for your comments and will pass your comments to the staff.


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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Lisburne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Lisburne Court is calculated as follows: ( (557 Excellents x 5) + (54 Goods x 4) + (9 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 623 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lisburne Court is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Hayley

Hayley Weston

Job Title: Home Manager

Joined: 2019

Hayley has worked with Borough Care for over 25 years, beginning her career in 1999, and has been the Home Manager for Lisburne Court since August 2019.


Hayley enjoys working in care because she wants to make a real difference and ensure our residents have everything they want and need, and says her team is special because they are a fantastic bunch of people; ‘They all go above and beyond from doing hair, joining in the activities and ensuring our residents are well looked after.’


Her favourite thing about the residents is that no one is the same. She said, ‘All our residents are individuals and all have unique qualities. They are fantastic. Lisburne Court is a busy home with lots of activities going on.’


Frequently Asked Questions about Lisburne Court

What types of Care is Lisburne Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lisburne Court provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lisburne Court have?

There are 48 Single Rooms.

What are the Facilities & Services at Lisburne Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lisburne Court to the centre of Stockport?

1.7 mile(s) as the crow flies, distance by road may be significantly further.