Lisburne Court

Alfreton Road, Offerton, Stockport SK2 5LU
Submit a Review
9.9 111 Reviews
  • Lisburne Court, Stockport
Lisburne Court is a specialist dementia care home, providing convenient up and down living spaces, with kitchens, dining rooms and bright and spacious lounges available on the ground and first floor, so that less mobile residents can enjoy home comforts without negotiating stairs or lifts.

A varied activities programme, organised by a dedicated activity and lifestyle facilitators, means there is much to enjoy and get involved in.

Special diets are catered for, by the in-house catering team as well as specialist catering partner Apetito, as the home looks to support good nutrition alongside quality care.

Show Lisburne Court on the Map

Care Provided by Lisburne Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Hayley Weston (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for Lisburne Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,077 – £1,183
    • Self-Funded Residential Dementia Care £1,077 – £1,183
    • RESPITE Self-Funded Residential Care £1,077 – £1,183
    • RESPITE Self-Funded Residential Dementia Care £1,077 – £1,183
  • (these prices are only a guideline, please contact Lisburne Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lisburne Court Reviews (111)

Total of 111, showing 41-60
9.9

Lisburne Court has a Review Score of 9.9 (9.865) out of 10, based on 52 reviews in the last 2 years. Over all time Lisburne Court has 111 reviews.

Overall Experience

  • 90
  • 19
  • 2
  • 0
  • 0

Date Published

111
22
35
52
59

Review from Carol J (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I absolutely love this place, the place is bright and always clean. The staff are all fantastic, they are always friendly and helpful. There is nothing they wouldn't do to go that little bit further to help us. My mum is well cared for and always looks good when I visit her. The staff always contact
me if she needs anything or has an accident. I never need to worry about her and lots of activities too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary B (Son of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, always something going on for the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J A (Daughter of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lisburne Court is a lovely residential home.
There is lots of types of entertainment for the residents.
All the staff are loving and caring towards the residents.
The food is very nice.
The health and safety and end of care is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H M (Daughter of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has recently settled in with ease thanks to the highly attentive caring and supportive staff. Having such fantastic staff has been a huge relief and so reassuring to our family. My dad always looks happy, clean, freshly shaven and comfortable. The staff all work so hard to entertain the residents
with family always invited to events which really helps us to share more happy times together.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K C (Daughter of Resident) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So relieved my mother is a resident at Lisburn Court. The carers are so gentle and understanding not just with my mother but with all residents. Thank you Lisburne Court compliments to the management and cannot forget the carers and the entertainment manager you are awesome! They are never bored and
the monthly relatives meeting updates us on what is happening and what is coming up.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R T (Daughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems to have settled in well and seems happy. The staff are very welcoming and friendly and really try their best with the residents. There is a good range of activities for residents, and the staff are always looking for nice things for residents to do. Very pleased with the care Mum has received
so far.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila V (Wife of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to put my husband into a care home was upsetting and daunting for me. However, it seems it was the best solution for both of us. I feel he is well looked after and content. The staff are always helpful, cheerful and caring. He doesn't keep asking to return home, which I had expected and dreaded.
He enjoys all the food, even if he forgets what he's just eaten.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ellie M (Daughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care Mum has received since coming to Lisburne Court. The staff are always happy to help, and they couldn't do more to try and make Mum's life as pleasant as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roy W (Son of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home nice and pleasant.
Mum is well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard C (Husband of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to praise the staff and management who went above and beyond in their care for my wife, who had a fall and had to go to the hospital for the day and was bedridden for three weeks at the home and was treated with professional care and concern. My wife is now recovering quickly due to the
total commitment of the competent and experienced staff. I cannot thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark C (Son of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't be any better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A J (Son of Resident) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provider. Supported my mum in a caring and sensitive way since she became a resident. Continue to provide a pleasant, human and competent service. My mum is happy and contented.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul B (Grandson of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been here since before Christmas, and her dementia has sadly taken a firm hold. I managed to tour the facility and the parts, activities and other residents I have seen and met; this has proved to be a phenomenal care home.
We all worry as to what to expect when we hear about care
homes, and I had my own reservations, as in my mindset, I thought of it as the end of the line or overall a depressing place. This is not so with Lisburne Court! They regularly have activities on, especially for the major calendar dates, coronations, Christmas, Valentine's Day, individual resident birthdays etc.
The family here can agree we have seen positive mood changes with my gran too! So thank you, Lisburne Court, keep up the brilliant work, and thank you for setting my mind at ease as to the care and attention you give to all of your residents with my grandmother included!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian B (Son of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run home, the management and the staff are both caring and professional. The facilities are up to date and kept clean, the meals look very appetizing. The home has a very varied activities schedule, something to interest virtually everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nazia S (Resident) published on 27 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have very good experience with care home. When I doing work in care home I got peace. There have good management, all stuff very friendly, loving and caring. When I doing work I feel confident and comfortable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Daughter of Resident) published on 16 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Lisburne Court for just a month. The staff have been amazing from the minute he arrived. Although my dad has his down days he is so much happier now he is here. It was really difficult for us to make the decision for my dad to come into care as a family. It's been such a big change
for him, but we are glad he is here with such genuine people who care, we can relax knowing he is in safe hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Son-in-law of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is very happy and settled at Lisburne Court due to the caring staff going above and beyond in seeing to her individual needs and keeping her safe and enriched as much as possible. Management are hands-on and very approachable, very invested in care. Activities coordinated create lots
of varied entertainment. It's such a relief to see my mother-in-law having a more fulfilled life with such a difficult condition. Could not get better care. Thank you.

Reply from Hayley Weston, Manager at Lisburne Court

Thank you for your kind words. I will pass your comments onto the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G W (Son of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival, I was greeted by a friendly staff member who took me to see my mum. I was offered a cup of tea. The staff were very friendly and helpful. I am happy with the service provided for my mum. Mum seems to be really happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah C (Daughter of Resident) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's never easy rehoming your mum into a care home. Lisburne Court have supported her throughout the process, giving her time and space to adjust and reassuring her that it's her home. Now when I visit she is much more settled which is such a relief. I can't think of anywhere else I'd like her to be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Son of Resident) published on 12 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a very friendly atmosphere. Residents always seem very happy and have lots of events and things to do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Lisburne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Lisburne Court is calculated as follows: ( (557 Excellents x 5) + (54 Goods x 4) + (9 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 623 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lisburne Court is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Hayley

Hayley Weston

Job Title: Home Manager

Joined: 2019

Hayley has worked with Borough Care for over 25 years, beginning her career in 1999, and has been the Home Manager for Lisburne Court since August 2019.


Hayley enjoys working in care because she wants to make a real difference and ensure our residents have everything they want and need, and says her team is special because they are a fantastic bunch of people; ‘They all go above and beyond from doing hair, joining in the activities and ensuring our residents are well looked after.’


Her favourite thing about the residents is that no one is the same. She said, ‘All our residents are individuals and all have unique qualities. They are fantastic. Lisburne Court is a busy home with lots of activities going on.’