Richard House

69/73 Beech Road, Cale Green, Stockport SK3 8HD
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7.9 3 Reviews
  • Richard House, Stockport
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Care Provided by Richard House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 33 Service Users
  • Primary Care Categories
  • Older Person Care
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Sijo George (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (7)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Richard House Reviews (3)

7.9

Richard House has a Review Score of 7.9 (7.879) out of 10, based on 1 reviews in the last 2 years. Over all time Richard House has 3 reviews.

Overall Experience

  • 2
  • 1
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Date Published

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Review from Elizabeth B (Daughter of Resident) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just spent her last twelve months at Richard house. We were initially very worried about putting mum in a home, it’s a very difficult thing to do, but from the beginning, she received nothing but kindness and consideration from the manager and his team. They did activities and took mum out
shopping. The food was good, the only thing she didn’t like was the fish on Fridays. Rooms were cleaned daily and there were clean towels daily. There was also laughter! When we took her out, she was glad to get back to what in the end she called 'home'. Mum died peacefully at Richard House. We all stayed with her the last few days, with the staff being very respectful, ministering to her needs, bringing us cups of tea and really caring. We are so grateful to you all for being such wonderful and caring people, we would have no hesitation in recommending Richard House to anyone.

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Review from Michelle B (Daughter of Resident) published on 12 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, mum had to have a respite stay at Richard House due to ill health, we have found the staff to be very welcoming and warm. Mum is very happy with her room and has everything she needs around her, mum finds her room to be cosy and warm. Meals are always presented nicely and mum is always
offered choices throughout the day.
Would highly recommend Richard House.

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Review from Janet G (Daughter of Resident) published on 19 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum had a recent spell in Richard House for respite care which Social Services kindly organised.
It was the first time this has happened and I was a bit anxious. However the staff were very kind and reassuring. They had time for the residents and were very good at following care needs up.


Individual

needs were catered for ensuring dignity and respect.


I would certainly be happy for Mum to return here if needed, and more importantly, my Mum would be happy to do so.


A big 'Thank you' to all the staff


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Current Review Score: 7.9 (7.879)

Overview of Review Score

The Review Score of 7.9 (7.879) out of 10 for Richard House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Richard House is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 11 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.152 Points relating to the number of positive Reviews for Richard House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 1 Positive Reviews ÷ 6.6 = 0.152

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Richard House

What types of Care is Richard House registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

What additional types of Care does Richard House provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Richard House have?

There are 19 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Richard House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Richard House to the centre of Stockport?

1.1 mile(s) as the crow flies, distance by road may be significantly further.