Silverdale

20 Bents Avenue, Bredbury, Stockport SK6 2LF
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9.9 76 Reviews
  • Silverdale, Stockport
Silverdale provides accommodation for up to 47 residents and enjoys secure landscaped gardens, stimulating views and homely communal areas.

It is located in Bredbury, close to a variety of local shops, pubs and restaurants.

Film fans can enjoy regular screenings in Silverdale’s very own cinema, or they can choose to treat themselves in the home’s dedicated beauty salon, with frequent visits from local nail technicians and masseuses.

It is purpose-built to suit many specialist care needs, being ideal for adults diagnosed with dementia.

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Care Provided by Silverdale

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jade Martin (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Silverdale

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,092 – £1,182
    • Self-Funded Residential Dementia Care £1,092 – £1,182
    • RESPITE Self-Funded Residential Care £1,092 – £1,182
    • RESPITE Self-Funded Residential Dementia Care £1,092 – £1,182
  • (these prices are only a guideline, please contact Silverdale to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Silverdale Reviews (76)

Total of 76, showing 1-20
9.9

Silverdale has a Review Score of 9.9 (9.924) out of 10, based on 16 reviews in the last 2 years. Over all time Silverdale has 76 reviews.

Overall Experience

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Review from D T (Friend of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my friend there was a lovely afternoon singer on. All staff and residents were up dancing and singing, it was a lovely thing to see.
My friend always tells me how lovely and helpful all the staff are and this is seen by myself each time I visit.
I am greeted at the door and the atmosphere
is always so jolly, homely and welcoming.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your lovely review and comments from your visit. We will pass this on to the staff team.


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Review from Phil J (Son of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a bad fall just a week after she moved into Silverdale, the staff were brilliant looking after her until the ambulance arrived some hours later. She's very happy there, all the staff are great with all the residents, they look after them so well with lots of care.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you so much for you kind words, we will pass these on to the staff.


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Review from Steven S (Son of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the hardest emotional parts of my life was accepting that my mother had to move to a care home due to her dementia. At the beginning of her time there, it was wonderful to see her making friends and causing mischief for the staff by going into the manager's office and stealing their sweets. Over
the months my mother's condition declined to the point where she lives in her own world not really knowing anyone of her children. It's got to the point where the weekly visits turned into every couple of months, but I know she is being looked after at Silverdale. I have no doubts that they can look after her better than I could have done. It's still hard to visit her and not see the person she was, but she is a happy old woman amongst people who can take care of her very well.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words, we will be sure to pass these on to the staff team.


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Review from Fraser S (Son of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my mum, she is always dressed neatly and seated together with others in the day room for company, which is beneficial for her. Although she is not very mobile and seated most of the day, the staff continue to get her to walk a little whenever possible, which is good for her well-being.
Her room and the general environment of the care home are always clean and tidy. The atmosphere and background music are also pleasant. She has just had a birthday, and banners had been put up in her room, which was nice. Whenever I call to see how she is, the staff are courteous and helpful. I get updates regarding any health issues and details of activities Mum has joined in with, as well as trips outdoors. It is such a relief to know she is being well cared for.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words; we will pass this over to the staff team.


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Review from Michael P (Son of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For several years, my mother has lived in a few care homes. It has been such a stressful time as her needs have been somewhat demanding. For the last couple of years, Mum has been at Silverdale, and from the first day, her care there has been exceptional. Everyone is so supportive, understanding and
considerate towards Mum. Whenever I visit, there is always a carer available to update me about Mum’s care. There is always a friendly, warm, welcome, plus Mum’s room is always spotless. We can relax in the knowledge that Mum is well cared for and feels at home in her own special way.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words; we will pass this on to the staff team.


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Review from Neil D (Son of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Silverdale since September 2020, and I have been very impressed with the care given to her since then.
I am sure that my mother is as happy as she can be given her illness and that every member of staff is dedicated to helping all the residents.
She likes all the
food (and cakes) and is never more happy than when singing and dancing to the entertainment put on by the friendly staff.
I would definitely recommend Silverdale to anybody in a similar situation.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words; we will pass this on to the staff team.


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Review from Malcolm M (Partner of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner always has a smile on her face when I visit. The care staff all seem to know who I am and say hello.
There was an unexpected incident with another resident, and I was kept fully informed, and this was resolved to my satisfaction.
Generally, I am very happy with the care my partner is receiving.
Thanks to all the care staff at Silverdale.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words; we will pass this on to the staff team.


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Review from Martin C (Son of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing Dad into care was the hardest choice ever. He’s been at Silverdale for nearly four years now, and we couldn’t have made a better choice. The ethos of the home is simple - the residents come first. The staff are brilliant, and the care given is top class.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words; we will pass this over to the staff team.


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Review from J B (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems really happy and safe at the home.
Staff are always visible when I visit.
If I ever need to ask something, there is always someone available to talk.
I feel more than happy with the care Mum receives.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words; we will pass this over to the staff team.


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Review from Sharon K (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a beautiful, clean, smell-free home for my mum with friendly, dedicated and caring staff. My mum is always happy when I see her.
The staff go above and beyond at any kind of event with bunting and party atmosphere and even fine dining for such events, i.e. the King's Coronation, Christmas and
Easter.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words; we will pass this over to the staff team.


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Review from L F (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father first moved to Silverdale for his dementia, I think he struggled to be in a new environment as he seemed to sleep little during the night and would often be tired during visits. But now he has settled in very well and is often in high spirits when I see him. I really like the staff here;
every single person I've spoken to has been super friendly and always happy to help.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words; we will pass this on to the staff team.


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Review from C M (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had a horrendous experience at a different care home with another family member, we were quite anxious when our dad was offered a place at Silverdale 18 months ago due to worsening Alzheimer's. Well, the experience couldn't be any more different. From the first day, Dad was treated with respect,
dignity and understanding. The staff, from the management down to the cleaning staff, are friendly, helpful and knowledgeable. The rooms and social areas are bright, cheerful and homely. There are rooms where you can always hear laughter and music, but also places of calm and quiet. Unfortunately, Dad has recently been diagnosed with Cancer and has had some difficulties, but the staff have been very supportive. We really didn't want to put Dad into a care home, but we are so grateful that he is very happy there. It has taken a weight off our shoulders, knowing that for the last part of his life, he is in a place where he is cared for whilst letting him be himself. Highly Recommended.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words; we will pass on to the staff team.


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Review from David L (Son of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Direct care is fabulous, but the admin and communications could be improved. Staff are approachable and knowledgeable. Food always looks appetising, and the home is always at a nice temperature. Activities organised are plentiful and varied.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your review; we will pass this over to the staff team.


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Review from Nola M (Wife of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy in Silverdale. The staff are all very caring. The atmosphere is so very friendly. It is like one big happy family. I know he is being well looked after by all the wonderful staff, so I have no worries about him. I am always welcomed when I visit, and there is always somewhere
to sit in one of the many lounges where we can be on our own. In the summertime, we can go to the garden and enjoy the sunshine. Thank you, everyone, at Silverdale, for making my husband's last years so happy.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your lovely review; we will pass this over to the staff team.


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Review from J T (Friend of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This time last year, my friend was on ‘end of life care‘, and it was thought she may not see Christmas. I was told by medical staff to prepare for the worst. I was comforted to know she was at Silverdale, where I knew she would receive the best possible care. Now, here we are, a year on, and not only
has she enjoyed another Christmas, but is happy and content. It is a pleasure to visit her and how she smiles and enjoys all the attention she receives from the staff. I will always be grateful to the staff for the wonderful care they have given my friend and the support they have given me. Thank you so much.

Reply from Christine Allen, Deputy Manager at Silverdale

Thank you for your kind words; we will pass this over to the staff team.


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Review from Jill H (Daughter of Resident) published on 9 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having looked around several care homes to be ready for the day when my father, with Alzheimer's, needed care, Silverdale seemed streets ahead for their care and cost. In the end, my father became a resident suddenly following a fall with a bang to the head and a short stay in the hospital. At what
was a stressful time for us both, Silverdale proved exceptional in their care. From understanding my father's needs, letting us prepare his room, welcoming him in, and making him feel at home, he has quickly settled in. Their wisdom in letting me know how best to support him/visit was exceptional. Every member of staff from the cleaners to the manager/admin, goes above and beyond to assist. Everyone is known by name. Everyone is recognised. Everyone is valued. Support is tailored and reviewed. There are multiple lounges, a cinema room and a hairdresser. The activities are already wonderfully engaging. Both my father and I feel supported and safe. That cannot be underestimated. Thank you, team Silverdale!

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Review from Alistair S (Son of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very knowledgeable and reassuring led by the managers. It's a traumatic time for all but they make it the best it can be. Thank you!

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for your kind words, I'll be sure to pass on to the team.


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Review from S M (Friend of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a happy, friendly atmosphere when you come into the home. The staff are helpful, and you can see how much they care for everyone living in the home.
My friend loves their room and all her items that she has been able to bring from home.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank You for your kind words. I will be sure to pass this on to the team.


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Review from Andrew B (Son of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff in the care home are extremely professional and very personable. They treat the residents in a manner which is sympathetic to their needs and empathetic to their individual requirements. The care home creates a positive environment with various activities provided to keep the residents
engaged. We are confident that our mother is being well cared for and has all her needs met.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for your kind words; I'll be sure to pass this onto the team.


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Review from N M (Daughter of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not a good start at first when my mum went into the home, but it has very much improved.

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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Silverdale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.924 for Silverdale is calculated as follows: ( (172 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 185 Ratings = 4.924

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverdale is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Jade

Jade Martin

Job Title: Home Manager

Joined: 2020

Jade Martin has worked at Borough Care since 2010 and has been the Home Manager at Silverdale since 2020. Since she was a baby, Jade has been around a care home environment due to her mum also being a previous Manager for Borough care. Jade loved seeing the way staff interacted with the residents and the bond they had. She became passionate about care and that’s where her story started.

Jade says the team at Silverdale is special because no matter the situation they always pull together to make every day the best it can be for our residents, adding 'the team at Silverdale always create new innovative themed days which all the team will join in to ensure residents are living life in colour each day.'


Jade's favourite thing about the residents is: that no two days are the same, there is always something to laugh and smile about every single day.


Jade says that visitors to Silverdale should expect a lively, friendly atmosphere with music always playing, and welcoming, and happy staff who are always willing to help and go the extra mile.


Lindsay

Lindsay Hadfield

Job Title: Activity Lifestyle Facilitator

Lindsay is our amazing ALF at Silverdale. When she was a young girl, she visited a care home with her school and loved sitting and chatting with everyone. At college, she was stuck as to what she wanted to do and then saw a job in a care home. 29 years later she still absolutely cherishes her job. She says 'The smile on our residents' faces each day when I come into work makes everything worthwhile.'


Lindsey is a Dementia Friend Champion at Borough Care, providing training to new colleagues and she has also been nominated for numerous company awards.


Frequently Asked Questions about Silverdale

What types of Care is Silverdale registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Silverdale provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Silverdale have?

There are 47 Single Rooms.

What are the Facilities & Services at Silverdale?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silverdale to the centre of Stockport?

2.1 mile(s) as the crow flies, distance by road may be significantly further.