Silverdale

20 Bents Avenue, Bredbury, Stockport SK6 2LF
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9.9 76 Reviews
  • Silverdale, Stockport
Silverdale provides accommodation for up to 47 residents and enjoys secure landscaped gardens, stimulating views and homely communal areas.

It is located in Bredbury, close to a variety of local shops, pubs and restaurants.

Film fans can enjoy regular screenings in Silverdale’s very own cinema, or they can choose to treat themselves in the home’s dedicated beauty salon, with frequent visits from local nail technicians and masseuses.

It is purpose-built to suit many specialist care needs, being ideal for adults diagnosed with dementia.

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Care Provided by Silverdale

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jade Martin (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Silverdale

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,092 – £1,182
    • Self-Funded Residential Dementia Care £1,092 – £1,182
    • RESPITE Self-Funded Residential Care £1,092 – £1,182
    • RESPITE Self-Funded Residential Dementia Care £1,092 – £1,182
  • (these prices are only a guideline, please contact Silverdale to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Silverdale Reviews (76)

Total of 76, showing 21-40
9.9

Silverdale has a Review Score of 9.9 (9.924) out of 10, based on 16 reviews in the last 2 years. Over all time Silverdale has 76 reviews.

Overall Experience

  • 55
  • 19
  • 2
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Review from John B (Partner of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are helpful, considerate and caring. Some go the extra mile to make sure the residents are comfortable, cared and cared for. The building is kept really clean and tidy. Generally, my partner is well looked after and seems happy.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for the review; I will be sure to pass onto the team.


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Review from Nat B (Granddaughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home. Every single staff member is so welcoming. Made my grandma feel like this is her home, and can't thank them enough. She is extremely happy there. Every concern you had, the managers have been so amazing and made me feel so at ease.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you so much for your kind words, I’ll be sure to pass them on to the team.


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Review from Roisin C (Granddaughter of Resident) published on 12 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Silverdale is great in every way. From staff to management, they have always been so helpful. All communal areas are always clean and beautiful. Well done, all at Silverdale.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you so much for your kind words. I'll be sure to pass them on to the team.


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Review from C F (Granddaughter of Resident) published on 12 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother went into Silverdale in December. Since living there, she has made new friends, is much happier, always smiling, tells us lots of stories of what she has been doing. Very settled.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you so much for your kind words. I'll be sure to pass them on to the team.


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Review from Gemma J (Granddaughter of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion given to my nanna is outstanding. Staff go above and beyond each day; nothing is ever too much trouble. The home has a warm atmosphere, and staff are always happy and always ensure I am updated.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for your kind words. I'll be sure to pass them on to the team.


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Review from Gaynor P (Daughter of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff, all very approachable and always happy to help. Mom has settled so well at Silverdale, and I can't thank the staff enough. The manager and the team - you are all very caring towards my mum.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you so much for your kinds words. I'll be sure to pass them on to our team.


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Review from J H (Granddaughter of Resident) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t praise Silverdale highly enough for all they do for my nanna. Nothing is ever too much trouble. All the staff and management go above and beyond each day.
Thank you so much; we all appreciate everything you do.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for your lovely words, I'll ensure I pass them on to the staff team.


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Review from G J (Mother of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Are treating my mum with compassion and dignity. She says the food is very good.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for your kind words; I will pass them on to the team.


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Review from Christine S (Daughter of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was in Silverdale for 6-months; she received palliative care and end of life care there. The manager and every one of her staff accommodated me for 4-days and nights; they gave me more time with Mum, was so empathetic, kind and gave Mum the best 6-months of her life.
I have been a CA for most
of my career and know how hard it is in this profession. Silverdale, I thank you from the bottom of my heart, not only did you look after Mum, but your staff looked after me while I stayed by Mums side; you gave myself and my sisters more time with Mum, and that's time I will cherish; your staff are amazing. Wouldn't have picked a better place for Mum - you are amazing.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for your kind words; I will be sure to pass them on to the staffing team.


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Review from Angela P (Daughter of Resident) published on 15 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Silverdale on respite but then was assessed by the social worker for residential care. She loved the place and classed it as her home. The staff have been amazing with Mum; she was only there six months, but they were like her little family. Unfortunately, Mum became very poorly and was on
end of life; the home let us stay with Mum until she passed. They let my sister stay for 5-days while I and my other sister visited, they looked after all four of us, and we can’t thank them enough, each and every one of them was brilliant throughout the night and in the morning when Mum passed away. One member of staff went above and beyond making sure we were ok with food and drinks and taking care of Mums needs when she had passed away. We wouldn’t have wanted Mum to go anywhere else; their compassion and care were amazing. Thank you to the manager and her team at Silverdale.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you so much, Angela, for your kind words, I will pass them on to the team.


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Review from Jane W (Daughter of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care is second to none; I couldn't ask for anything more for my mum. The staff are amazing and so approachable. The home itself is clean and inviting. Mum loves the food; there's so much variety. I know it feels like a home from home to her. Thank you, Silverdale, for all you do.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for your kind words; I'll be sure to pass them on to the team.


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Review from Natalie A (Granddaughter of Resident) published on 25 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is currently in Silverdale. She isn't the easiest of people due to her dementia, as she finds it hard to trust or get along with people she doesn't know. But being at Silverdale, they have brought my old grandma back, who is always laughing, smiling and having so much fun. The manager
and the deputy manager took so much of their time to sit, speak and get to know her and bring her out of her shell. The manager is so professional, but in the same way, treats every resident like they are family. So does one particular lady, I've seen her at all the parties, and she is the first worker I see getting up and dancing, making every other resident have the best day ever whether they are dancing with her or laughing at her. I owe every single staff member a massive thank you on behalf of all my family.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for your kind words; I will be sure to pass them on to the team.


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Review from Jo D (Granddaughter of Resident) published on 7 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not thank Silverdale enough for the care they have given to my grandmother. They are like family to her and also to us; the way they support her needs is amazing. She always has a smile on her face, which is just fantastic to see. She's always clean and freshly dressed, and the meals provided
are spot on. It was such a difficult time for us as a family making the decision to put Gran into a home, but from the bottom of my heart, thank you to all at Silverdale; you have made the decision well worth it.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you so much for your kind words; I will be sure to pass them on to the team.


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Review from Janice A (Daughter of Resident) published on 27 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum settled in so quickly, which she didn't at a previous home!
She loves the food. She knows she is in safe hands, and nothing is too much to ask - they are so accommodating, the staff are affectionate!
Highly recommend and have recommended this home!

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for your kind words; I’ll ensure I pass them onto the team.


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Review from D D (Granddaughter of Resident) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my nana moved into Silverdale, she has become much more happy in herself; she loves the company that she always has. The staff are always friendly and approachable, going out of their way to keep her happy and entertained all day.
Her room is lovely, clean and spacious as seen from the wonderful
pictures that the staff have sent via video call. My nana loves the activities and parties that are always going on in the home and has great stories to tell me about these. The management is so approachable and friendly helping out any questions or queries I may have without hesitation.
I wouldn't hesitate to recommend Silverdale to others with amazing staff and community feel.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you for your lovely review; I will be sure to pass it onto the team.


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Review from Heather H (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, caring home for my mum. I cannot fault the care provided for my mum, who is 93-years-old. The staff are lovely and take time under the very difficult circumstances we find ourselves in at this present time. The family have been made to feel welcome when visiting Mum, and I am very grateful
to them.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank you so much for your kind words. I'll be sure to pass this on to the team.


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Review from Jane M (Daughter of Resident) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Silverdale staff go the extra mile to make residents and their visitors very welcome. Visited today to see Mum, and the COVID restrictions were well explained and adhered to. They had remembered it was Dads birthday and made sure she had written a card for him. It’s these extra touches, over and above
excellent care, that means so much.

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Review from Sheena M (Daughter of Resident) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Silverdale only 3-months ago, after being in assisted living for a number of years. When she moved to Silverdale, she had been neglected at the setting in Stoke, and along with Covid restrictions, she was in a bad way. She entered Silverdale and was welcomed from the outset. She thrived
there. I could not believe the change; she had been unkempt and reclusive in Stoke, at Silverdale, she became a completely new person. She was cared for, engaged with people, and was happy. The staff all knew who she was, who I was and worked really hard to make sure Covid wasn't impacting too much. My mother sadly had a stroke a couple of weeks ago, which she didn't recover from. I am so pleased that her final few months had been there - I couldn't have wished for a better place for her to be; I just wish she'd had longer. The manager and her team go above and beyond for their residents.

Reply from Jade Martin, Care Home Manager at Silverdale

Thank You so much for your kind words; it was a pleasure to care for your mum; she will be missed in the home.


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Review from Jennie G (Daughter of Resident) published on 25 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to place my mum in a home was one of the hardest things I have ever had to do, but the manager and her amazing team were there to help every step of the way!
They keep me updated on how Mum is doing, and I can relax knowing she is cared for, very well fed, has lots of activities to keep her
occupied and she is definitely much happier now.
I cannot recommend Silverdale enough and am so grateful for everything they do.

Reply from Karen Jones, Office Executive at Silverdale

Thank you for taking the time to submit a review. It is an absolute pleasure to be able to offer the care that your mum needs, and I will pass on your lovely comments to the staff.


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Review from Anne B (Daughter of Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has just spent 7 weeks respite care in Silverdale, she has been extremely well looked after and enjoyed her time there. When the time comes I wouldn't hesitate for her to be cared for again by Silverdale.

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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Silverdale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.924 for Silverdale is calculated as follows: ( (172 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 185 Ratings = 4.924

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverdale is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Jade

Jade Martin

Job Title: Home Manager

Joined: 2020

Jade Martin has worked at Borough Care since 2010 and has been the Home Manager at Silverdale since 2020. Since she was a baby, Jade has been around a care home environment due to her mum also being a previous Manager for Borough care. Jade loved seeing the way staff interacted with the residents and the bond they had. She became passionate about care and that’s where her story started.

Jade says the team at Silverdale is special because no matter the situation they always pull together to make every day the best it can be for our residents, adding 'the team at Silverdale always create new innovative themed days which all the team will join in to ensure residents are living life in colour each day.'


Jade's favourite thing about the residents is: that no two days are the same, there is always something to laugh and smile about every single day.


Jade says that visitors to Silverdale should expect a lively, friendly atmosphere with music always playing, and welcoming, and happy staff who are always willing to help and go the extra mile.


Lindsay

Lindsay Hadfield

Job Title: Activity Lifestyle Facilitator

Lindsay is our amazing ALF at Silverdale. When she was a young girl, she visited a care home with her school and loved sitting and chatting with everyone. At college, she was stuck as to what she wanted to do and then saw a job in a care home. 29 years later she still absolutely cherishes her job. She says 'The smile on our residents' faces each day when I come into work makes everything worthwhile.'


Lindsey is a Dementia Friend Champion at Borough Care, providing training to new colleagues and she has also been nominated for numerous company awards.