Silverdale

20 Bents Avenue, Bredbury, Stockport SK6 2LF
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9.9 76 Reviews
  • Silverdale, Stockport
Silverdale provides accommodation for up to 47 residents and enjoys secure landscaped gardens, stimulating views and homely communal areas.

It is located in Bredbury, close to a variety of local shops, pubs and restaurants.

Film fans can enjoy regular screenings in Silverdale’s very own cinema, or they can choose to treat themselves in the home’s dedicated beauty salon, with frequent visits from local nail technicians and masseuses.

It is purpose-built to suit many specialist care needs, being ideal for adults diagnosed with dementia.

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Care Provided by Silverdale

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jade Martin (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Silverdale

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,092 – £1,182
    • Self-Funded Residential Dementia Care £1,092 – £1,182
    • RESPITE Self-Funded Residential Care £1,092 – £1,182
    • RESPITE Self-Funded Residential Dementia Care £1,092 – £1,182
  • (these prices are only a guideline, please contact Silverdale to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Silverdale Reviews (76)

Total of 76, showing 41-60
9.9

Silverdale has a Review Score of 9.9 (9.924) out of 10, based on 16 reviews in the last 2 years. Over all time Silverdale has 76 reviews.

Overall Experience

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Review from Sharon G (Daughter of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a blessing when we secured a place within Silverdale #cre home. Mum was happy there from the start, which had not been the case in her previous home. The staff intuitively knew what mum needed. They were kind and patient. She loved the home-cooked food, and there was always something going on.
I would not hesitate in recommending this care home.

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Review from Elinor Y (Daughter of Resident) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has vascular dementia. She had been in and out of hospital several times as she didn't want to get up and wasn't eating or drinking properly and she seemed depressed. Mum went into Silverdale for respite from hospital and I was happy she went there as she has stayed in for respite before and
was really settled. We were all worried about mums health but now she seems to have a new lease of life, she is eating and drinking well has made friends so has plenty of company. All the staff are brilliant they go out of their way to help us cope during these hard times (covid 19) by arranging Facetime for us and sends us photos of mum from events they have held there. All say what a character she is, so definitely more like her old self. We cannot thank enough all the staff there for the care they give Mum and the peace of mind they give us. Keep up the amazing work you all do. Thank you.

Reply from Valerie Egan, Head of Care Services at Silverdale

Thank you for your kind words. I am pleased that Mum has settled into her new home. I will ensure that the staff are aware of your thanks.


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Review from Jackie B (Daughter of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Silverdale for three years. It is very clean and well organised. The food is excellent and always well presented. The physical care given is generally good, and the staff are very competent and caring. The role of the activity and lifestyle coordinator is absolutely
crucial. I am pleased that the excellent temporary manager is now permanent.

Reply from Valerie Egan, Head of Care Services at Silverdale

Many thanks for your kind words, I will ensure that they are passed to the team.


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Review from M Q (Daughter of Resident) published on 11 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Like everyone when mum needed to go in a care home it wasn't a nice thing to have to do. We couldn't have found a nice more caring home than Silverdale. All the staff are considerate to all the residents and nothing is too much trouble from repeated requests for a cuppa to a friendly chat. There are
many laughs which in these hard times we all need. It is a comfort to know that everyone is well looked after and very safe.

Reply from Valerie Egan, Head of Care Services at Silverdale

Many thanks for your kind words. I will ensure that they are passed to the team.


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Review from Marilyn C (Daughter of Resident) published on 19 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the lockdown, the care home has kept me up to date with my mum's health always contacting me if she has been unwell. The teabag sent for me to share a "cuppa" with her despite not seeing her brought tears to my eyes. I have had one visit to the garden, all well organised and was joyful.

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Review from Sarah T (Granddaughter of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having to put my Grandad into care was the hardest decision our family has ever had to make. I had sleepless nights when he first went into the home worrying if he was ok, but now 8-months later, I feel reassured and confident he is very well cared for. Due to Covid19, I have only been able to see him
through the window for a good few months, each time he is smartly dressed, clean-shaven and above all happy. Special thanks to the acting manager at present; she has been amazing and always there to answer any queries. Thank you to all the staff for the amazing job you do and for taking care of my precious Grandad.

Reply from Valerie Egan, Head of Care Services at Silverdale

Thank you for your kind words, I will ensure that all the team are made aware.


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Review from Della R (Daughter of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has stayed at Silverdale for the last 3 months having previously come from hospital after having a fall at home. Not having met any of the staff as mum came in during the COVID-19 outbreak l can only go on conversations l have had with staff and my mum on the phone. Mum had nothing but praise
for the staff always saying how kind and helpful they were and as mum usually does not mince her words this was good enough for me. l found the staff l spoke to helpful and always ready to listen to what you had to say to them. lt was with regret that l had to move my mum from Silverdale to a home nearer to me as l do not have transport and it was just too hard for me to get there. l would never have moved her otherwise. l would definitely recommend Silverdale to anyone thinking of a home for one of their loved ones as my mum was very well looked after. Thank you to all the staff.

Reply from Valerie Egan, Head of Care Services at Silverdale

Thank you for your kind words which I will share with the staff. I hope that Mum is settled in her new home.


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Review from Caroline C (Daughter of Resident) published on 4 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled into Silverdale after previously being unhappy in a different care home. Staff are welcoming, friendly and caring.

Reply from Valerie Egan, Interim Head of Care Services at Silverdale

Thank you for your comments, it is lovely to get good feedback and I will pass this on to the staff.


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Review from Paul A (Son of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always impressed by the care displayed by the staff and the friendly relationships that they have with the residents.

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Review from Rodney P (Cousin of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my relative for the last 4 years at Silverdale, I have found the staff very friendly and helpful and certainly caring and attentive towards her. They have kept me well informed of all procedures to her health care, which shows they are in line with the legal care procedures. Due to her
illness, she can no longer participate in social activities as she did in the past. Recently she had an urgent A&E visit to the hospital in the early hours of the morning. I was notified. She was accompanied by staff at all times. I am very grateful, showing how caring they are.

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Review from S B (Wife of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

On the whole, we find the home satisfactory. It is annoying when possessions go missing never to be seen again, despite everything being named.
The staff are professional, pleasant, helpful, caring but not enough of them, especially at weekends.
They work very hard under trying conditions at times,
always with a smile.

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Review from David C (Son-in-law of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law has been a resident for around five months and the care and attention he has received since day one has been absolutely fantastic! We cannot praise ALL the staff enough. EVERYONE we met has been professional, caring and considerate - even during the middle of the night when staff are
obviously tired, they have been amazing.
The care home has a lovely, bright welcoming feel to it.
Every time we visit we ask how the staff are looking after him and without exception he always replies 'tip top - cannot fault them at all'.

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Review from B F (Daughter of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is bright, welcoming, stimulating and well planned. The daily activities are interesting and fun.
The information boards are attractive, colourful and up to date.
Regular trips out provide additional treats for residents. Staff are always friendly and helpful to visitors and gentle and
understanding in their treatment of residents.
Residents are encouraged to participate in activities, challenging their minds and encouraging them to socialise.
Many thanks.

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Review from Ann F (Daughter of Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every experience we have had with Silverdale has been nothing but positive, whether it has been the surroundings, the interior or the staff. We had a hard decision to make in needing to get our Dad into full-time care but we have felt justified now as his care has been wonderful and the worries of him
being on his own have been forgotten.

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Review from Margaret G (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Consistent, caring, good environment.

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Review from M S (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is so happy here, he is well looked after and is always clean shaven and happy when I visit.
Having my father in such a lovely, caring home makes me feel less anxious and enjoy my visits.
Thank you to all the lovely, friendly staff.

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Review from Susan B (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is very well looked after. I am always welcome, no matter what time I go.
I have told a friend and her Mum is there.

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Review from Norma T (Wife of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has always been treated with care and consideration. I have always been greeted with warmth and as a friend when I visit him.

Reply from Sophie Gardiner, Area Manager at Silverdale

Thank you for your kind feedback.


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Review from J S (Son of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and we appreciate they know us all by name. Nothing is too much trouble, very clean facilities and nice to see ongoing improvements.
Happy Dad, happy son!
Thanks to staff and management.

Reply from Sophie Gardiner, Area Manager at Silverdale

Thank you for your kind feedback which we will pass to the team.


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Review from Mary W (Wife of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Silverdale to be very suitable. The care is very good and sympathetic.

Reply from Sophie Gardiner, Area Manager at Silverdale

Thank you for your kind feedback.


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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Silverdale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.924 for Silverdale is calculated as follows: ( (172 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 185 Ratings = 4.924

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverdale is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Jade

Jade Martin

Job Title: Home Manager

Joined: 2020

Jade Martin has worked at Borough Care since 2010 and has been the Home Manager at Silverdale since 2020. Since she was a baby, Jade has been around a care home environment due to her mum also being a previous Manager for Borough care. Jade loved seeing the way staff interacted with the residents and the bond they had. She became passionate about care and that’s where her story started.

Jade says the team at Silverdale is special because no matter the situation they always pull together to make every day the best it can be for our residents, adding 'the team at Silverdale always create new innovative themed days which all the team will join in to ensure residents are living life in colour each day.'


Jade's favourite thing about the residents is: that no two days are the same, there is always something to laugh and smile about every single day.


Jade says that visitors to Silverdale should expect a lively, friendly atmosphere with music always playing, and welcoming, and happy staff who are always willing to help and go the extra mile.


Lindsay

Lindsay Hadfield

Job Title: Activity Lifestyle Facilitator

Lindsay is our amazing ALF at Silverdale. When she was a young girl, she visited a care home with her school and loved sitting and chatting with everyone. At college, she was stuck as to what she wanted to do and then saw a job in a care home. 29 years later she still absolutely cherishes her job. She says 'The smile on our residents' faces each day when I come into work makes everything worthwhile.'


Lindsey is a Dementia Friend Champion at Borough Care, providing training to new colleagues and she has also been nominated for numerous company awards.