Silverdale

20 Bents Avenue, Bredbury, Stockport SK6 2LF
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9.9 76 Reviews
  • Silverdale, Stockport
Silverdale provides accommodation for up to 47 residents and enjoys secure landscaped gardens, stimulating views and homely communal areas.

It is located in Bredbury, close to a variety of local shops, pubs and restaurants.

Film fans can enjoy regular screenings in Silverdale’s very own cinema, or they can choose to treat themselves in the home’s dedicated beauty salon, with frequent visits from local nail technicians and masseuses.

It is purpose-built to suit many specialist care needs, being ideal for adults diagnosed with dementia.

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Care Provided by Silverdale

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jade Martin (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Silverdale

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,092 – £1,182
    • Self-Funded Residential Dementia Care £1,092 – £1,182
    • RESPITE Self-Funded Residential Care £1,092 – £1,182
    • RESPITE Self-Funded Residential Dementia Care £1,092 – £1,182
  • (these prices are only a guideline, please contact Silverdale to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Silverdale Reviews (76)

Total of 76, showing 61-76
9.9

Silverdale has a Review Score of 9.9 (9.924) out of 10, based on 16 reviews in the last 2 years. Over all time Silverdale has 76 reviews.

Overall Experience

  • 55
  • 19
  • 2
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Review from Paul W (Son of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My overall view is that Silverdale is well run with excellent staff with possibly, a need to be increased.
The present staff are excellent and hard working and very professional which gives both myself and my family peace of mind.
Once again a big thank you to all involved.

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Review from Paul A (Son of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care home very good, the carers are extremely friendly and will go out of their way for you. The home is clean, the care my father receives is very good.
I get the same feedback from my brother and sister. We are all happy with his care.

Reply from Sophie Gardiner, Area Manager at Silverdale

Thank you for your kind feedback which we will pass to the team.


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Review from Briggs (Daughter of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother took a while to settle in Silverdale but now is settled and enjoys living here. The staff have worked hard to help her settle in which we are all grateful for.

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Review from D C (Son of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has looked after my mum for the past 8 months, she has enjoyed the home and the various activities that they take her on, as well as the internal activities provided. The standards seem very satisfactory to the residents that are there and they generally all seem happy, most of the time.

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Review from Paul G (Son of Resident) published on 22 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother could not be in a better environment, Silverdale care home has a lovely warm feeling every time I visit, my family say to me I made the correct choice for their nanna. All the staff are very caring, approachable and dedicated to the job they do for care at Silverdale.

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Review from Christopher G (Son of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just lost Mum and I could not find anyone better than the staff at the home. They are the most caring and friendly that you would find anywhere in Stockport. Mum was in Silverdale for around 2 and a half years. I send you all one BIG thank you for all you did.

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Review from J W (Wife of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband's stay at Silverdale was initially for 2 weeks respite care. On inspection of the home I was shown around and found the place to be very clean and all the staff that I met were very welcoming and friendly. My husband settled fairly well and seemed to enjoy the company of the service users
and meal times. We would have liked him to remain at the home but we were told there were no vacancies. His name is now on the list.

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Review from R T (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and the management strive to do their best! I have found staff caring and supportive to residents and the place is clean and bright. The team is well led and residents are treated with dignity and care.

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Review from Wendy R (Daughter of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a heart-wrenching decision to make when mum couldn't return home. The staff at Silverdale were so supportive when I came to visit showing me different options and allowing me time to make the room personal for my mum.
Within a few days mum settled in she looked 100% better in herself (after
having a long hospital stay) she has even had her hair done by one fab hairdresser.
The staff are wonderful, I couldn't recommend it more.

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Review from Margaret L (Daughter of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my dad into Silverdale in November. The whole experience has been amazing. From making the initial enquiry, being shown around and the way both my dad and family were made to feel welcome by all staff. We like the way a resident profile is completed so everybody is treated as an individual
and care is taken to find out likes and dislikes. We feel as if a weight has been lifted from our shoulders. Thank you for everything.

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Review from R R (Son-in-law of Resident) published on 29 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent services given by all.

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Review from M R (Daughter of Resident) published on 29 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the service.

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Review from B T (Son of Resident) published on 24 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The overall care is quite good but there is definite lack of activities. A mum is not a complainer this is not a big problem but she has mentioned it to me. I understand that with a high number of dementia residents it is not easy to arrange a wide variety but unfortunately this does not affect residents
like mum. Staff seem to be well thought of overall. Re security it took two years to obtain a key for mums room which seems strange.

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Review from Mary W (Daughter of Resident) published on 15 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Silverdale for two years. My mother was also in Silverdale for 2 months before she died. They both received excellent care. My fathers is well looked after he is kept clean and safe. My mother died in Silverdale and me and the family will always be grateful to the staff who looked
after her and us at a very difficult time.

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Review from Susan A (Daughter of Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Silverdale is a very friendly care home and the staff do their best to make it homely for everyone.

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Review from Esther A (Daughter of Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Silverdale since July 2015. All the staff here have done their best to ensure her move here has been as smooth as it could be. I come and go visiting my mum as often as I want and at no time have I had any concerns regarding the standard of care in the home. All the staff
try and make it feel as comfortable and homely as possible.

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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Silverdale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.924 for Silverdale is calculated as follows: ( (172 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 185 Ratings = 4.924

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverdale is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Jade

Jade Martin

Job Title: Home Manager

Joined: 2020

Jade Martin has worked at Borough Care since 2010 and has been the Home Manager at Silverdale since 2020. Since she was a baby, Jade has been around a care home environment due to her mum also being a previous Manager for Borough care. Jade loved seeing the way staff interacted with the residents and the bond they had. She became passionate about care and that’s where her story started.

Jade says the team at Silverdale is special because no matter the situation they always pull together to make every day the best it can be for our residents, adding 'the team at Silverdale always create new innovative themed days which all the team will join in to ensure residents are living life in colour each day.'


Jade's favourite thing about the residents is: that no two days are the same, there is always something to laugh and smile about every single day.


Jade says that visitors to Silverdale should expect a lively, friendly atmosphere with music always playing, and welcoming, and happy staff who are always willing to help and go the extra mile.


Lindsay

Lindsay Hadfield

Job Title: Activity Lifestyle Facilitator

Lindsay is our amazing ALF at Silverdale. When she was a young girl, she visited a care home with her school and loved sitting and chatting with everyone. At college, she was stuck as to what she wanted to do and then saw a job in a care home. 29 years later she still absolutely cherishes her job. She says 'The smile on our residents' faces each day when I come into work makes everything worthwhile.'


Lindsey is a Dementia Friend Champion at Borough Care, providing training to new colleagues and she has also been nominated for numerous company awards.