Auden House

473 Audenshaw Road, Audenshaw, Manchester M34 5PS
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9.0 61 Reviews
  • Auden House, Manchester
Auden House provides care and accommodation (without nursing) for up to 24 people. The home is situated in a residential area of Audenshaw and accommodation is provided in single rooms over two floors serviced by an 8 person lift and 2 staircases. Auden House offers specialist care in dementia, sensory impairment, physical disability and old age.

The Auden House philosophy is to foster an atmosphere of care and support which both enables and encourages residents to live as full, interesting and independent a lifestyle as possible. The activities co-ordinators plan a varied programme to suit all abilities and tastes.

The home has a dedicated team of competent & highly trained staff, many of whom have been with Auden House for several years.

Home cooked meals are provided, offering a varied cooked breakfast each morning, a hot 2-course meal at lunchtime, a light meal in the evening and a small supper.

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Care Provided by Auden House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Auden House Care Ltd
  • Person in charge
  • Emma Pearson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Auden House

  • Weekly Charges per Person
    • Self-Funded Residential Care £738 – £804

  • Fees include:
    - Food and non-alcoholic hot and cold drinks as required for normal diets whilst the Service User is on the Company’s premises. Special diets can be catered for by prior arrangement as required. A supplemental charge may apply.
    - 24 hour personal care on a non-exclusive basis;
    - Heating and lighting;
    - Laundry of clothes & bedding


    Not included in the fees are access to additional services such as dry cleaning, hairdressing, chiropody, newspapers, medical requisites other than those on prescription and personal shopping purchases.
  • (these prices are only a guideline, please contact Auden House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time except please avoid mealtimes 12-13:30 and 4-5pm to ensure residents not disturbed during this time and that the staff can focus their attention on ensuring all residents eat well.


  • Parking

  • Car park is at rear of the property accessible from Clarendon Road. Parking is available at the front of the property on Audenshaw Road, but please be mindful not to cross the bus lane during the protected times as signposted (currently 7-10am and 4-7pm)


Auden House Reviews (61)

Total of 61, showing 1-20
9.0

Auden House has a Review Score of 9.0 (9.021) out of 10, based on 4 reviews in the last 2 years. Over all time Auden House has 61 reviews.

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Review from J B (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in two care homes previously and at last third time lucky. She has been here now for nearly a year. The staff are amazing, they work so hard, nothing is too much trouble. I don't have a problem in approaching a member of staff or discussing my mum's care, they are so accommodating, even
taking Mum to some of her appointments. Thank you all so much, it's lovely to know my mum is so well cared for.

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Review from Tony W (Son of Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff extremely helpful and caring. They have taken really good care of Mum and nothing seems too much trouble. The rooms and facilities are clean and the food is of a really good standard.

Reply from Judith Stockton, Director at Auden House

Thank you for posting this review. It is much appreciated by management and all staff at Auden House.


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Review from A H (Son of Resident) published on 9 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is great, so glad I chose it for my mother.

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Review from L B (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel so lucky that my mum is a resident of Auden House. The care my mum receives is second to none. It's Easter time, as usual, the home is decorated for the event. The staff always go above and beyond whatever the occasion. The residents always seem happy with what is going on and my mum really enjoys
chocolate!

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Review from L C (Daughter of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a fall and surgery recently. The staff have been brilliant in rehabilitating her and getting her eating and drinking again. Massive improvement in Mum's mobility and health since she came back to Auden House. Can't say enough about these girls!

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Review from Alan B (Nephew of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very helpful and courteous and the place very clean. Always willing to help and if any problems, they let us know straight away. Couldn't be in safer hands.

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Review from Linda B (Niece of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming a resident at Auden House, aunty is physically healthier looking, happier and she feels safe, especially at night. Nothing appears to be too much trouble for the hard-working and pleasant staff.

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Review from Simon P (Son of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We accessed a respite bed here for my mother when an emergency hospital admission for my father caused a breakdown in the home care arrangements. As you would expect this was initially traumatic and very disorientating for her. However, the superb staff team at Auden House provided the perfect level
of emotional reassurance and practical support. Their skills and experience showed immediately upon arrival when our presence was clearly adding to the upset and confusion. They confidently interacted, distracted and refocused my mother's attention, and got the first smile of that day. The whole team's communication with me was great throughout the stay and when I picked her up, she physically looked the best I’ve seen her for months. On admission, we had tears as we left but on discharge, we had smiles and laughter.

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Review from J K (Son of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find every time I visit, my mum is in great spirits. The staff are really good with my mum and she is really happy in this care home.

Reply from Judith Stockton, Director at Auden House

Many thanks for taking the time to post this lovely review. Your feedback is greatly appreciated.


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Review from Anthony A (Son of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would not have my father anywhere else. Excellent home. Excellent carers. Would recommend them to anyone. When it's my time for care, I would happily stay there. Excellent home with excellent staff.

Reply from Judith Stockton, Director at Auden House

Many thanks indeed for taking time to post this wonderful review. It is greatly appreciated by everyone at Auden House.


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Review from Christopher K (Son of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and professional.

Reply from Judith Stockton, Director at Auden House

Thank you so much for your review. It means a lot to all staff.


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Review from Gillian F (Daughter of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Auden House manager and all the staff are excellent and the care my mum has had is second to none, especially during the pandemic. She is very happy with her care from all the staff and enjoys her meals, which are very nutritious and tasty.

Reply from Judith Stockton, Director at Auden House

Thank you so much for taking the time to post this feedback. It is greatly appreciated by all the team.


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Review from Judith S (Daughter of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Auden House for nearly 3 years. She could not be better cared for, all the staff are great and extremely caring. I couldn't have a better place for Mum if I tried. She is very happy here, wouldn't hesitate in praising the care and attention she is given.

Reply from Judith Stockton, Director at Auden House

Thank you so much for taking the time to post this feedback. It is greatly appreciated by all the team.


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Review from Tony S (Son-in-law of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95-year-old mother-in-law has been a resident here at Auden House for over 5 years now, and my wife and I would not want her anywhere else, and she is well and truly cared for here by all the staff. Their caring and diligence is exemplary in what has been a difficult period for everyone, with the
pandemic and all its ramifications, and whilst we can only hope that better times are not far away, we know that the staff at Auden House have cared for our and other's loved ones with kindness, compassion, and love. The home is spotlessly clean, the food is excellent and the whole ambience of the place brings us comfort that our particular loved one is in the best care home in the area, if not the whole of the Manchester area, and our thanks go to all the team at Auden House for the work they do.

Reply from Judith Stockton, Director at Auden House

Thank you so much for your lovely feedback. It is greatly appreciated by all the team.


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Review from Alex S (Granddaughter of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit Auden House the staff are always friendly, welcoming, and polite. I think it's commendable the way in which the staff have dealt with the pandemic whilst adhering to the rules but at the same time not wavering in their care and compassion for all the residents. As a family, we are so
appreciative of the way that my Nanna is looked after and are extremely grateful that she is somewhere we know she is safe and cared for.

Reply from Judith Stockton, Director at Auden House

Thank you so much for taking the time to post this feedback. It is greatly appreciated by all the team.


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Review from Mary C (Relative of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a visitor to Auden House, you can't help but feel the happy, relaxed and friendly atmosphere. The staff are caring, professional and they make everyone feel at home. We as a family are so pleased our relative has a home in Auden House. We know she is well cared for, her needs are met, she is safe
and happy. She has improved in health, well-being and mobility.

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Review from Theresa T (Friend of Resident) published on 26 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Auden House for more than 5 years during which time no matter which day and time the atmosphere was one of caring and happiness. After visiting time with my friend, I always left aware that she couldn't be in a better place.

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Review from D P (Son of Resident) published on 2 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful with dad, he has dementia. Mum passed away in November. The staff were extremely watchful over him at the time. They also keep you informed of any issues that may occur. Every time a family member visits, he appears content and happy. Can't fault the care he is given. Many thanks
to all the staff.

Reply from Judith Stockton, Director at Auden House

Thank you for taking the time to post this review. I will pass on your thanks to all the staff.


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Review from Judith J (Daughter of Resident) published on 2 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all so caring and professional and provide a host of activities for their residents. When mum went to Auden House she was extremely poorly but with their wonderful care, good food (all cooked in-house), and extreme professionalism they put her on the road to recovery. It is amazing to
see the change in her and a big thank you to all the fabulous staff there for their dedication and commitment, especially in the dreadful covid times. My sister and I are so happy in the knowledge that mum is now in a safe, caring and happy environment.

Reply from Judith Stockton, Director at Auden House

Thank you so much for taking the time to post this review. Your comments are greatly appreciated by everyone at Auden House.


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Review from Sandra H (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Auden House is providing an excellent caring and safe home for Mum. She is so well looked after, and the staff are extremely kind and professional. She enjoys all the lovely meals which are cooked in-house and joins in the various activities they plan. The walled garden at the back of the house is amazing,
where they grow their own fruit and vegetables. It is a huge relief that we have found this lovely home. It must have been extremely difficult for the staff and management during the COVID pandemic, and we cannot thank them enough for their dedication.

Reply from Judith Stockton, Director at Auden House

Thank you for taking the time to provide us this lovely feedback. It is greatly appreciated by all the staff team.


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Current Review Score: 9.0 (9.021)

Overview of Review Score

The Review Score of 9.0 (9.021) out of 10 for Auden House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for Auden House is calculated as follows: ( (39 Excellents x 5) + (9 Goods x 4) ) ÷ 48 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.208 Points relating to the number of positive Reviews for Auden House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 4 Positive Reviews ÷ 4.8 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Aug 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Frequently Asked Questions about Auden House

What types of Care is Auden House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Auden House provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Auden House have?

There are 24 Single Rooms.

What are the Facilities & Services at Auden House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Auden House to the centre of Manchester?

4.2 mile(s) as the crow flies, distance by road may be significantly further.