Auden House

473 Audenshaw Road, Audenshaw, Manchester M34 5PS
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9.0 61 Reviews
  • Auden House, Manchester
Auden House provides care and accommodation (without nursing) for up to 24 people. The home is situated in a residential area of Audenshaw and accommodation is provided in single rooms over two floors serviced by an 8 person lift and 2 staircases. Auden House offers specialist care in dementia, sensory impairment, physical disability and old age.

The Auden House philosophy is to foster an atmosphere of care and support which both enables and encourages residents to live as full, interesting and independent a lifestyle as possible. The activities co-ordinators plan a varied programme to suit all abilities and tastes.

The home has a dedicated team of competent & highly trained staff, many of whom have been with Auden House for several years.

Home cooked meals are provided, offering a varied cooked breakfast each morning, a hot 2-course meal at lunchtime, a light meal in the evening and a small supper.

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Care Provided by Auden House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Auden House Care Ltd
  • Person in charge
  • Emma Pearson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Auden House

  • Weekly Charges per Person
    • Self-Funded Residential Care £738 – £804

  • Fees include:
    - Food and non-alcoholic hot and cold drinks as required for normal diets whilst the Service User is on the Company’s premises. Special diets can be catered for by prior arrangement as required. A supplemental charge may apply.
    - 24 hour personal care on a non-exclusive basis;
    - Heating and lighting;
    - Laundry of clothes & bedding


    Not included in the fees are access to additional services such as dry cleaning, hairdressing, chiropody, newspapers, medical requisites other than those on prescription and personal shopping purchases.
  • (these prices are only a guideline, please contact Auden House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time except please avoid mealtimes 12-13:30 and 4-5pm to ensure residents not disturbed during this time and that the staff can focus their attention on ensuring all residents eat well.


  • Parking

  • Car park is at rear of the property accessible from Clarendon Road. Parking is available at the front of the property on Audenshaw Road, but please be mindful not to cross the bus lane during the protected times as signposted (currently 7-10am and 4-7pm)


Auden House Reviews (61)

Total of 61, showing 61-61
9.0

Auden House has a Review Score of 9.0 (9.021) out of 10, based on 4 reviews in the last 2 years. Over all time Auden House has 61 reviews.

Overall Experience

  • 59
  • 2
  • 0
  • 0
  • 0

Date Published

61
1
1
4
57

Review from Janet H (Daughter-in-law of Resident) published on 20 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband and I Came to view Auden House our first impression was it was clean and very homely. When we met the manager we realised that this was the place where we would like my husbands mother to reside. When the manager spoke about Auden House we knew she was passionate about her work, it appeared
to us that this was her vocation. The manager and her staff team have cared for our relative as if she were there own and to a higher standard than we could have hoped for. The staff team have time for each and every resident and genuinely care. We had no worries or reservations about the level of care she would receive. Mum soon adapted to life at Auden House and settled in really well. We were told we could come and visit anytime and we did. It was nice seeing her socialising with people of her own age. Mum enjoyed all the activities, Bingo, play your cards right, and listening to music from her era. Mum also enjoyed the trips out with the other residents and staff. A highlight was the Christmas party, seeing Santa and having a Christmas singalong with residents and family members. The Christmas holiday is thought out really well and there is plenty to keep the residents occupied. There is a real nice atmosphere in Auden House it is calming and there is always one of the staff members smiling no matter what day they have had. It's really comforting knowing that the staff team are all committed and there doesn't appear to be a high turnover of staff either which is a bonus for the residents as they are able to build a good rapport. The staff team were always open and willing to go out of their way if you required any specific care. There has never been a time when we have been less than happy with the care provided. Each resident has their own key worker and care plan and this is reviewed on a regular basis. Family are always made welcome and can come in and discuss their relatives care or other with the staff. We truly feel that the staff team go above and beyond their role as carers and when we have verbalised this they have said that they are doing their job.
We would like to thank all the staff team by name but can't possibly do this as the list would be far to long for this review. From growing their own produce in the garden, which the residents enjoy being involved in, to the relaxed atmosphere throughout the house, Auden House is outstanding in every way for us and we are really happy that we have had the opportunity to refer our mum here and for her to receive and experience the comfort care and support from a professional team.
Thank You everyone

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.0 (9.021)

Overview of Review Score

The Review Score of 9.0 (9.021) out of 10 for Auden House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for Auden House is calculated as follows: ( (39 Excellents x 5) + (9 Goods x 4) ) ÷ 48 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.208 Points relating to the number of positive Reviews for Auden House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 4 Positive Reviews ÷ 4.8 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Aug 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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