The Beeches Care Home has a Review Score of 9.9 (9.934) out of 10, based on 31 reviews in the last 2 years. Over all time The Beeches Care Home has 109 reviews.
Review from Danielle G (Granddaughter of Resident) published on 23 January 2025
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Review from R F (Granddaughter of Resident) published on 23 January 2025
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Review from Jayne H (Regular Volunteer) published on 16 January 2025
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Review from D C (Nephew of Resident) published on 14 November 2024
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Review from S S (Son of Resident) published on 27 September 2024
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Review from S C (Daughter of Resident) published on 26 September 2024
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Review from Donna H (Niece of Resident) published on 2 August 2024
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Review from Nicola M (Daughter of Resident) published on 5 June 2024
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Review from E A (Daughter of Resident) published on 4 June 2024
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Review from Sue M (Daughter of Resident) published on 4 June 2024
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Review from Craig M (Son-in-law of Resident) assisted by family/friend published on 4 June 2024
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Review from Ronnie P (Resident) assisted by family/friend published on 4 June 2024
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Review from John P (Son of Resident) published on 29 May 2024
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Review from Rachel M (Daughter of Resident) published on 29 May 2024
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Review from Jayne H (Friend of Resident) published on 2 May 2024
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Review from Verrien L (Daughter of Resident) published on 2 April 2024
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Review from A T (Son of Resident) published on 8 March 2024
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Review from J C (Resident) published on 5 January 2024
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Review from P T (Resident) published on 5 January 2024
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Review from Kevin P (Resident) published on 5 January 2024
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The Review Score of 9.9 (9.934) out of 10 for The Beeches Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.934 for The Beeches Care Home is calculated as follows: ( (342 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 364 Ratings = 4.934
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Beeches Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Nov 2023
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Job Title: Home Manager
Introducing Louise Clifford
Home Manager at The Beeches, Tameside
What does ‘kindness’ mean to you?
“I believe that kind care means treating people with kindness and respect, just as I would want to be treated.”
Louise has gained over 15 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Having worked for the company for a number of years, Louise closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at The Beeches.
When asked what she enjoys most about her role, Louise remarked: “I get great satisfaction from knowing that I am making a difference to the lives of our Residents.”
Away from work, Louise likes to spend her spare time reading, watching films and enjoying days out at the beach.
If you would like to find out more information about The Beeches, Louise has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.