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Clarkson House has a Review Score of 9.0 (9.031) out of 10, based on 5 reviews in the last 2 years. Over all time Clarkson House has 6 reviews.
Review from E H (Friend of Resident) published on 20 December 2024
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Reply from Bijal Rathour, Owner at Clarkson House
Thank you so much for this - we really appreciate the feedback for the home.
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Review from S B (Daughter of Resident) published on 11 June 2024
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Reply from Bijal Rathour, Owner at Clarkson House
Thank you for your review - we appreciate that your dad's overall experience is 5* If there is anything we can do further to assist - our door is always open Thanks again.
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Review from H M (Daughter of Resident) published on 6 June 2024
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Reply from Bijal Rathour, Owner at Clarkson House
Thank you so much for the message - we are currently refurbishing and we appreciate you like the changes. We are training and developing staff all the time and we will continue to do so. The kitchen staff will be so pleased to get the 5* for the food. Thanks again.
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Review from S M (Granddaughter of Resident) published on 6 June 2024
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Reply from Bijal Rathour, Owner at Clarkson House
Thank you for the kind words, we are doing our best to keep up the standards and reinvesting in the home aesthetics. Feedback at any time is welcome. Thanks again
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Review from V C (Daughter of Resident) published on 14 November 2023
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Reply from Bijal Rathour, Owner at Clarkson House
Thank you so much for the lovely comments - we appreciate the feedback and for the staff to know they can and are making a difference.
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Review from Angela B (Daughter-in-law of Resident) published on 27 January 2023
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Reply from Bijal Rathour, Owner at Clarkson House
Thank you so much for the review - we are trying very hard to make this the best in Ashton having just bought it. Lots of positive changes are happening.
There will be more for all the residents to do in the future - watch this space.
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The Review Score of 9.0 (9.031) out of 10 for Clarkson House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.638 for Clarkson House is calculated as follows: ( (41 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 58 Ratings = 4.638
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.393 Points relating to the number of positive Reviews for Clarkson House is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 5 Positive Reviews ÷ 5.6 = 0.893
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jun 2023
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