Daisy Nook House has a Review Score of 9.9 (9.920) out of 10, based on 24 reviews in the last 2 years. Over all time Daisy Nook House has 88 reviews.
Review from Karen H (Daughter of Resident) published on 16 January 2025
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Review from Becky W (Daughter of Resident) published on 3 October 2024
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Review from H B (Daughter of Resident) published on 3 October 2024
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Review from K D (Daughter of Resident) published on 1 August 2024
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Review from J P (Wife of Resident) published on 3 June 2024
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Review from A B (Friend of Resident) published on 1 May 2024
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Review from A C (Wife of Resident) published on 19 April 2024
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Review from Susan P (Daughter of Resident) published on 12 April 2024
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Review from Donna T (Daughter of Resident) published on 9 April 2024
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Review from Vicky K (Friend of Resident) published on 5 March 2024
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Review from Vicki T (Daughter of Resident) published on 31 January 2024
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Review from Eileen T (Wife of Resident) published on 30 January 2024
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Review from Christina F (Granddaughter of Resident) published on 29 January 2024
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Review from J S (Friend of Resident) published on 31 October 2023
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Review from Jenny W (Daughter of Resident) published on 19 September 2023
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Review from Diane O (Daughter of Resident) published on 25 July 2023
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Review from J B (Nephew of Resident) published on 5 July 2023
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Review from John S (Friend of Resident) published on 14 June 2023
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Review from Amanda T (Friend of Resident) published on 14 June 2023
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Review from Steve W (Son of Resident) published on 13 June 2023
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The Review Score of 9.9 (9.920) out of 10 for Daisy Nook House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.920 for Daisy Nook House is calculated as follows: ( (264 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 286 Ratings = 4.92
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Daisy Nook House is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Nov 2022
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Job Title: Home Manager
Introducing Wayne Jones
Home Manager at Daisy Nook, Ashton-under-Lyne
What does ‘kindness’ mean to you?
“Being considerate to others’ circumstances, being generous with your time and having humility”
As a dedicated healthcare professional, Wayne has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Wayne closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what he enjoys most about his role and why he decided to work in the care sector, Wayne remarked:
“The variety of the role, providing a safe, happy and fun place to live and work.”
“The old cliché but I wanted to make a difference, to hear laughter from staff and Residents is priceless and makes the harder days easier.”
Outside of work, Wayne enjoys travelling, spending time with his family and dogs as well as getting fit.
If you would like to find out more about Daisy Nook, Wayne would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.