Daisy Nook House

Bamburgh Drive, Ashton-under-Lyne OL7 9SX
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9.9 88 Reviews
  • Daisy Nook House, Ashton-under-Lyne
Daisy Nook House care home is nestled ideally within a peaceful area of Ashton-under-Lyne.

As well as being equipped with the skill and knowledge to offer personalised residential and residential dementia care to residents, the care team also work hard to ensure Daisy Nook House is a vibrant place to live. Led by an experienced and friendly Home Manager, they spend time learning about each individual resident and who they are as a person. This allows them to design a wellbeing and activities programme that offers things that everybody will enjoy, helping to keep residents engaged and living a fulfilled life.

Community also forms a key part of life at Daisy Nook House, as well as encouraging interaction within the home, the team also supports residents to engage with the local community, organising events with local schools, charities and businesses in the area.

Inside, the home offers a range of amenities to ensure there is something to make each day enjoyable. The home's hair salon and regular coffee mornings are very popular with residents, and the minibus provides the opportunity to explore the local area.

With a catering team which prides itself on making mealtimes enjoyable for residents and visitors, Daisy Nook House also offers a range of lovely dining areas where residents can relax and enjoy time with loved ones.

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Care Provided by Daisy Nook House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Wayne Jones (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005
    • Number of floors: 1

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Residents Internet Access
  • Television point in own room

Daisy Nook House Reviews (88)

Total of 88, showing 21-40
9.9

Daisy Nook House has a Review Score of 9.9 (9.920) out of 10, based on 24 reviews in the last 2 years. Over all time Daisy Nook House has 88 reviews.

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  • 70
  • 18
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Date Published

88
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Review from Karen G (Daughter of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t even begin to explain or show my gratitude to every single staff member for their commitment and sheer dedication, the care and compassion they show their residents and each other. Even during covid the dedication to keep everyone safe was paramount I can’t thank them all enough. My dad started
his dementia journey with Daisy Nook and finished his journey with Daisy Nook. I can’t express the gratitude and appreciation and dignity you have shown me and his family. Much love from us all and thank you!

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Review from C W (Niece of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following the transfer of my uncle to Daisy Nook, we have nothing but high praise for all the staff there and at head office. We had been on the wait list for a place for some time but had been kept informed of availability on a regular basis. Once a place was available, we felt fully supported in moving
my uncle into Daisy Nook. The manager and his experienced and established team have gone above and beyond in accepting my uncle into their care. The personal updates, photos and videos which have been sent to me since he moved in have been such a comfort in knowing that he is in good hands. Thank you.

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Review from K W (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved into Daisy Nook on 17th April 2023 and has settled in really well from day one which was a very smooth transition. We were welcomed by staff on arrival and informed about the planned care of Dad and about the home in general, and any questions raised by us were answered either then or since.
Dad
appears to be settled and well cared for from what we can see, as he has dementia it's difficult to communicate with him, he can't tell us how he feels. Thank you.

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Review from S H (Daughter of Resident) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Daisy Nook House now for over 10 years. I cannot fault any of the care and attention she has received over this time. The staff are brilliant with her and see to all her needs. I wouldn't wish for her to be anywhere else as she has Alzheimer's and has been slowly deteriorating over
the last few years. I would just like to thank everyone at Daisy Nook House.

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Review from Jennifer B (Sister of Resident) published on 9 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has really enjoyed his stay at Daisy Nook House, the staff have been lovely with him. He settled in really well and we only moved him so he can be nearer to family, who will be able to visit him more often.

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Review from Stephen B (Son of Resident) published on 9 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Daisy Nook House in February 2022, he settled in great and the staff have been brilliant with him. Unfortunately, we moved Dad to be nearer family, so that they could come and visit him more often.

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Review from John F (Father of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Daisy Nook have looked after my son with compassion and dignity. He is advancing in his dementia and I can't praise the staff enough for the care he gets. I can rest easy knowing he is safe and looked after

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Review from H B (Daughter of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's health has deteriorated recently and the care and compassion not just shown to mum but to family to has been amazing. The team have genuine knowledge and concern for what mum prefers and goes out of the way to make it happen even if sometimes it isn't easy. The communication of health issues and
the concern for her well-being has been right across the board with the team at Daisy Nook and I cannot speak highly enough of them. Leaving mum is never easy but knowing she is in such good, safe hands and she is as happy and as comfortable as she can be makes it a whole lot better and I cannot recommend the team at Daisy Nook enough.

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Review from Kelly R (Niece of Resident) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty moved to Daisy Nook House 4 months ago and I am so pleased with the care they are providing. The home is extremely clean and the staff are very caring and welcoming to the family. I can tell my aunty is happy at Daisy Nook House and the care she has been given has improved her well-being and
she is much more content. They are great at communication and are always happy to help with any questions and the staff genuinely care for the residents, the home is nicely decorated throughout the seasons and they organise activities to keep the residents entertained. It is a great relief to know your loved ones are being taken care of well. Thank you.

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Review from Gail G (Daughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my dad today and met one staff member. He was so lovely with my dad, very thoughtful and gentle - a natural carer. Thanks very much.

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Review from Ann H (Daughter-in-law of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home staff are amazing and we know that our relative is being looked after very well. They treat him like a family member.

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Review from K P (Relative of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty has lived in Daisy Nook for around a year and the difference in her is amazing. From a lady who never wanted to go into a home, this has now become her sanctuary. The staff are fantastic and we are always welcomed with a smiling face. There is never an odour and my aunty is always presented
nice.

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Review from Anne H (Daughter of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Daisy Nook House a couple of months ago and I am very pleased with the home in general. She had come from another care home which had closed down so she was very distressed but over time she appears to be quite settled. I find the staff very approachable as is the manager. Mum always
looks cared for and everywhere is clean.

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Review from N B (Friend of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited an old neighbour, I was extremely impressed by the standard of the home. The staff were very helpful and all residents looked happy. There was lots going on around the home.

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Review from Louise M (Daughter of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been living here for over eight months. The staff have not just given my mum the utmost care, but have supported the family. This was a transition made easier with their empathy and understanding.

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Review from Brian S (Brother of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been impressed with the staff and their care of my sister - who I know can be challenging at times. The cleanliness is also the best I have seen after seeing my mother and mother-in-law also in care. I have found the staff very helpful in facilitating my visits. All-round very pleased
with my sister's care.

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Review from S B (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for four years and has received the best level of care bespoke to her needs. The staff are lovely and very committed to their role and the residents that they care for. I am very grateful for all that they do and thankful that my mother lives where she does.

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Review from J E (Friend of Resident) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Daisy Nook House are great, they always have a warm welcome. Every time I go to visit, the home is clean and has no odour. There is a lovely family atmosphere. Staff are always very respectful. My friend has put on weight and looks a lot healthier and this is down to the care she is receiving
and there is always cake!

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Review from Ken J (Friend of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late uncle was a resident at Daisy Nook. The commitment the manager and his team have to the care of the residents is second to none and I would wholeheartedly recommend allowing Daisy' staff to look after your loved ones. It's not just a care home!

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Review from Jim F (Brother of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his staff at Daisy Nook are amazing!
My sister moved here following stay's at two other care homes, both of which she hated.
I understand that it was difficult to please her when in reality she does not want to be anywhere else but back in her own home.
My sister settled in very
well and quickly at Daisy Nook, mainly due to the efforts of the friendly and welcoming staff.
She was not eating well before her arrival and was down to skin and bone. It was quickly identified that she was struggling to feed herself due to her shaking hands (Parkinson's). She loves the food at Daisy Nook and the carers take the time to help her eat her meals. she has since gained weight and looks far healthier.
I cannot praise Daisy Nook enough for the dignified care they provide to their residents. My sister now feels safe and happy to be part of the Daisy Nook family.
I would not hesitate to recommend Daisy Nook. Thank you for going that extra mile to make all your residents happy and settled.

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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Daisy Nook House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Daisy Nook House is calculated as follows: ( (264 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 286 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Daisy Nook House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Wayne

Wayne Jones

Job Title: Home Manager

Introducing Wayne Jones
Home Manager at Daisy Nook, Ashton-under-Lyne


What does ‘kindness’ mean to you?


“Being considerate to others’ circumstances, being generous with your time and having humility”


As a dedicated healthcare professional, Wayne has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Wayne closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role and why he decided to work in the care sector, Wayne remarked:


“The variety of the role, providing a safe, happy and fun place to live and work.”


“The old cliché but I wanted to make a difference, to hear laughter from staff and Residents is priceless and makes the harder days easier.”


Outside of work, Wayne enjoys travelling, spending time with his family and dogs as well as getting fit.


If you would like to find out more about Daisy Nook, Wayne would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.