Daisy Nook House

Bamburgh Drive, Ashton-under-Lyne OL7 9SX
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9.9 88 Reviews
  • Daisy Nook House, Ashton-under-Lyne
Daisy Nook House care home is nestled ideally within a peaceful area of Ashton-under-Lyne.

As well as being equipped with the skill and knowledge to offer personalised residential and residential dementia care to residents, the care team also work hard to ensure Daisy Nook House is a vibrant place to live. Led by an experienced and friendly Home Manager, they spend time learning about each individual resident and who they are as a person. This allows them to design a wellbeing and activities programme that offers things that everybody will enjoy, helping to keep residents engaged and living a fulfilled life.

Community also forms a key part of life at Daisy Nook House, as well as encouraging interaction within the home, the team also supports residents to engage with the local community, organising events with local schools, charities and businesses in the area.

Inside, the home offers a range of amenities to ensure there is something to make each day enjoyable. The home's hair salon and regular coffee mornings are very popular with residents, and the minibus provides the opportunity to explore the local area.

With a catering team which prides itself on making mealtimes enjoyable for residents and visitors, Daisy Nook House also offers a range of lovely dining areas where residents can relax and enjoy time with loved ones.

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Care Provided by Daisy Nook House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Wayne Jones (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005
    • Number of floors: 1

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Residents Internet Access
  • Television point in own room

Daisy Nook House Reviews (88)

Total of 88, showing 61-80
9.9

Daisy Nook House has a Review Score of 9.9 (9.920) out of 10, based on 24 reviews in the last 2 years. Over all time Daisy Nook House has 88 reviews.

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  • 70
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Review from C H (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted in June 2018. A new experience for her and the family. Mum is 91 years old and suffers from dementia.
She settled down quickly. The staff are helpful, courteous, understanding, respectful and professional in my experience.
Mum is well fed, clean (personally and her room), if she requires
changing during the day, this is done immediately.
The staff are approachable and care about the residents' welfare.
Mum is safe, which is very important to us.

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Review from M P (Friend of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the past 12 months of visiting a friend in Daisy Nook House, I have witnessed how pleasant it is. As well as visiting I go in to play bingo and help residents who aren't able to play by themselves.
The care home also has days when you can play tombola, raffles etc.
On occasions, some residents
who are able to are taken out to lunch.
The staff are pleasant and caring also.

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Review from Sue N (Daughter of Resident) published on 13 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been resident in Daisy Nook House for little over a year. The care, compassion and patience shown to my father is second to none. Nothing is too much trouble for his carers who take the time to not just care for him but to chat with him and ask about his life. Whilst it is sad that he
is in poor health and needs their care, I believe that they make his days brighter. The manager is a very outgoing person and greets all of the residents with a cheery "hello" and enquires how they are. The staff work as a team and ensure that my father is comfortable, that he is very well looked after and cared for. The staff are polite and courteous to myself when I visit and as my father has been there for a while we are on first name terms. The home is very relaxed and you feel comfortable when you are there, fresh flowers in the reception area smell beautiful as you enter and calming music is played too. I would not hesitate to recommend this home.
Thank you everybody for looking after my dad in the way that you do.

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Review from Victoria J (Respite Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great place where my great uncle enjoyed his break away from his own home. Daisy Nook House is warm and welcoming! Staff are hardworking but also give time to visitors and residents.
We can't thank them enough and we shall be using this fantastic service again and again.
My great uncle loves the
gardens and the bed that they provided. A happy uncle is a happy family.

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Review from Claire S (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very happy that my mum is cared for here to such a high standard. My mum is settled and happy as a result of this. She has really come out of her shell and got so much more confidence that she's ever had. The credit can only go to the people looking after mum, if they weren't doing a good job
she wouldn't be so happy. Thank you Daisy Nook House! xx

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Review from G S (Relative of Resident) published on 26 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A senior member of staff stayed well beyond her working hours to help and support our relative.

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Review from Elaine B (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always find the staff kind and helpful to both residents and their families. Even during the change over of managers, the staff remained friendly and helpful.

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Review from Barbara D (Friend of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything at Daisy Nook House works well. The carers are attentive.

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Review from Lynn W (Daughter of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been looked after and has lots of company - she has improved in health and is more sociable and happier. The staff are brilliant with all the residents. We couldn't ask for more.

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Review from Georgina N (Granddaughter of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is currently a resident at Daisy Nook. We visit regularly and on each visit the first thing that stands out is the tidiness and clean smells. His room is personal and comfortable with everything that he needs. Staff are very caring and take the time to get to know residents and their relatives,
it is good to see the same faces each time we visit. The food always looks and smells nice and varies regularly. There's lots of information around the care home for residents and guests, with many activities to encourage socialising that includes families and relatives too.

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Review from Joyce H (Wife of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager at Daisy Nook House turned this home around many years ago bringing up to the standard it is today.
They have a waiting list for this home and I think this speaks volumes. Nothing is too much trouble.
All the staff are very helpful, they are happy people which says a lot about the management.

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Review from J H (Daughter of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that my mother receives.

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Review from L P (Daughter of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am satisfied with the care my mother receives.
I feel she is settled and happy.

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Review from Shaun C (Son of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff. This home came highly recommended from a number of independent sources and it has fully lived up to those recommendations.

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Review from Peter L (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very settled and I am very happy with the care at Daisy Nook House.

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Review from K D (Regular Volunteer) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I take Holy Communion to Catholic Residents. The staff are welcoming, helpful and caring. The residents seem happy. The home under its present leader obviously is committed to all aspects of care including spiritual.

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Review from Steven L (Son of Resident) published on 13 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family couldn't have asked for any better care from the wonderful professional staff of this Care Home, my mum came to them after a terrible experience at another care home and as a family, we were obviously concerned. Our concerns were immediately put to rest by the compassion and enthusiasm
shown to mum and us as a family. As a family we would like to thank and to tell all the staff how very appreciative we are of them, they gave mum such good quality of life in her last few months and at the end were very supportive of the family. A ship is only as good as it's captain and the captain of this Care Home is amongst the best with excellent people around her. Again a massive Thank You for all you did for mum in her final months. Keep up the good work, there are people who care about you.

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Review from Georgina N (Daughter of Resident) published on 7 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just been moved to nursing care, and the time (four years) she spent in Daisy Nook was wonderful for her. From the manager, senior carers and carers they all gave her love care and attention and time.

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Review from Janine M (Daughter of Resident) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident just under one year, the staff have made her very welcome and she settled immediately. Any health issues are sorted out promptly and I am informed of any action or necessary appointments. The staff are very caring and provide excellent support.

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Review from D M (Resident) assisted by family/friend published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy to say management and staff are very helpful, caring and glad to say sort any problems any of the residents need.

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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Daisy Nook House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Daisy Nook House is calculated as follows: ( (264 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 286 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Daisy Nook House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Wayne

Wayne Jones

Job Title: Home Manager

Introducing Wayne Jones
Home Manager at Daisy Nook, Ashton-under-Lyne


What does ‘kindness’ mean to you?


“Being considerate to others’ circumstances, being generous with your time and having humility”


As a dedicated healthcare professional, Wayne has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Wayne closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role and why he decided to work in the care sector, Wayne remarked:


“The variety of the role, providing a safe, happy and fun place to live and work.”


“The old cliché but I wanted to make a difference, to hear laughter from staff and Residents is priceless and makes the harder days easier.”


Outside of work, Wayne enjoys travelling, spending time with his family and dogs as well as getting fit.


If you would like to find out more about Daisy Nook, Wayne would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.