Fir Trees

Gorse Hall Road, Dukinfield SK16 5HN
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9.3 59 Reviews
  • Fir Trees, Dukinfield
At Fir Trees care home, situated on the edge of the Cheshire Plain, in a residential part of Dukinfield, the team support older people to lead their best lives with personalised residential and residential dementia care.

The friendly and welcoming care home boasts en-suite rooms, a hair salon, quiet room and minibus for trips out, ensuring residents can stay connected with their local community. The team also understand how important it is to spend time with loved ones, and whether it be to enjoy a quiet drink or a special meal, visitors are always welcome.

Fir Trees take a holistic approach to care, ensuring all residents are able to lead a positive quality of life with the peace of mind that their care needs are supported. Getting to know residents personally, the team work hard to make sure every day offers something to look forward to.

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Care Provided by Fir Trees

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nicole Gunning (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Facilities

  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room

Fir Trees Reviews (59)

Total of 59, showing 1-20
9.3

Fir Trees has a Review Score of 9.3 (9.294) out of 10, based on 8 reviews in the last 2 years. Over all time Fir Trees has 59 reviews.

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Review from R H (Husband of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in the home for over a year now. He is well fed and looked after. He is in a safe and secure environment. The staff are brilliant and very caring. The kitchen staff turn out amazing food. We are very happy to have chosen Fir Trees for is care requirement.

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Review from Jackie K (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely feeling in the home, made to feel welcome. Nothing is too much trouble. Mum has settled well which I didn't think she would after living at home.
Food is nice, all home cooked and mum has gained some weight.

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Review from V K (Daughter of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in really well. The staff are pleasant and attentive.

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Review from Georgia H (Granddaughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault Fir Trees Care Home, the service provided to my grandad has been amazing, he is so happy there. The staff have been brilliant with not only my grandad but every resident, it’s so lovely to experience! They make sure everyone is involved when they have activities on, especially yesterday
the Elvis tribute he got everyone moving, was a really good afternoon for everyone. Lastly, the manager has been amazing throughout grandads transition from home to a care home, nothing has been too much trouble and she has made sure grandads wishes have been fulfilled.

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Review from Rachel R (Granddaughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was gutted when gran had to go into care, we tried so hard as a family to keep her home but she was unsafe wandering at night. We looked around homes and decided on Fir Trees. We liked Fir Trees because the staff were friendly and we saw the elderly people laughing with staff and looking happy. It’s
not the poshest of places but Gran is so happy. We question now why we didn’t do it sooner because she is eating better, looks better and less anxious because she knows people are there to help her. Seniors are great when we ask how she is. They have dealt with everything for us including ordering all her medication and taking over things that we used to do. Really takes the pressure off and we can do nice things with Gran now. Gran is also happy to go back after being out which says a lot to us. Couldn’t recommend it more.

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Review from Kevin H (Friend of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited a friend who has been staying at Fir Trees for some respite, and being unfamiliar with care homes. I have been impressed by the care and support my friend has received during his stay. Also, the welcoming staff are always available for a chat and reassurance both for my friend and myself
on my visits. Well done Fir Trees.

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Review from C R (Daughter of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited on a garden party day and it was lovely. All the workers were amazing and kind. The house and residents were very happy and organized. I felt very welcome and my mother enjoyed herself a lot.

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Review from R J (Daughter of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for six years the management always listens to any concerns we have and action them. The carers are kind and respectful to the residents and families. The domestic staff and cleaners always make sure mum has lovely clean clothes to wear, clean bedding and keep the room tidy.
The receptionist always has a welcoming smile for you. Thank you all.

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Review from Pamela M (Daughter of Resident) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased to say that each and every time I visit Fir Trees, the staff are very pleasant and are constantly engaging with all the residents. They offer an abundance of reassurance by speaking to them with respect and holding their hands should they need a little TLC. The staff are always keen to
give me an update on my dad when I phone. Well done to the manager and all the staff at Fir Trees for making my dad feel comfortable, safe and a valued resident.

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Review from L H (Daughter of Resident) published on 23 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my dad to Fir Trees to be near family as he has lived in Wales for the past thirty years. His wife (my step mum) had also recently passed away. My dad has settled really well and everybody has been so kind and made him and us, as a family, very welcome. All the staff look after him and nothing
is too much trouble. He especially likes the cakes and puddings.

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Review from H L (Granddaughter of Resident) published on 11 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was wary of putting my gran in a care home after hearing so many horror stories but knew Fir Trees would be different from our first visit. The home is extremely clean, the staff are warm and welcoming and can't do enough to help gran. She is happy and well looked after and it's so lovely to see her
happy face when I visit.

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Review from Stephen G (Son of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mum and dad were residents at Fir Trees. Unfortunately, my dad passed away in August and all the staff were brilliant through that difficult time. I cannot praise all the carers enough. They took my mum to dad's funeral and cared for her throughout. Thank you all at Fir Trees.

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Review from Steven B (Daughter of Resident) published on 9 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst our Mum's admission to Fir Trees was very sudden, due to her husband and main carer dying unexpectedly, she has settled very well.


This can only be attributed to the amazing team of staff who look after her with dedication, professionalism and above all a caring approach.


Nothing is ever

too much trouble and has always given us the utmost confidence that in our absence she is in the safest of hands.


Her stay up to this point has not always been smooth, with her requiring hospitalisation when she developed sudden heart failure. When she was eventually discharged, she had lost a great deal of weight, developed a huge sacral pressure sore and lost her mobility. However, as a direct result of the amazing care and attention, as well as the lovely food she has received from the staff she is now back to her original mobility and her pressure sore is healed.


I asked our mum for her opinion, to which she replied, "they can't do enough for me".


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Review from Denise M (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had to go into a care home. I didn't want him to but he had Vascular Dementia and I was finding it very hard to cope at home. From the moment I went to view it, I knew this was the one. I was greeted and shown around, the staff were so friendly, so I agreed! Hence dad went in 17th February 2022
.. he had eleven fabulous weeks there, they looked after him like he was one of their own family, right from getting up to going to bed.


The meals were excellent nothing was too much trouble to ask for. As dad's Dementia progressed his meals had to be done special, and once again fabulous. If dad wanted a lie in then he would have a lie in every resident is treated the same. This care home let me become his daughter for eleven weeks and not the carer with whom I was at home. My dad absolutely loved the staff and had many a joke with them. Unfortunately, Vascular Dementia got the better of him and dad passed away very peacefully on 10th May 2022. I thank them so much.


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Review from Daz B (Grandson of Resident) published on 29 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad moved into this home a couple of months ago. The management and staff have been brilliant and reassured me. Its a really friendly home and has an inviting feel to it. My grandad brought me up so he is like a dad to me so it means a lot that I make sure he receives the care he gave me. I would
highly recommend this home to anyone looking for a care home. The manager and deputy manager take the time to answer any worries you might have before moving in.

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Review from Wendy B (Daughter of Resident) published on 1 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After taking the heartbreaking decision to get a third-party involved in Dads care due to dementia we were directed to Fir Trees.
Dad has thrived whilst in their care. This is due to the care and dedication of the staff. Everyone knows Dads name there’s always a kind friendly face guiding him through
his day. The staff are also very accommodating.
Dad has a homely spacious ensuite room with a TV which he can come and go to as he pleases.
The communal areas are always clean and tidy. Dad enjoys the lounge room where he is able to take part in the activities.
There is a garden to at Fir Trees which is a big plus for Dad as he loves being outside.
The management team are always willing to listen and do their utmost to help and put the family at ease with any concerns. A visit is only a phone call away.
Fir Trees allows us to be daughters again and has given Dad an extended family that can be there 24/7 for that we thank them.

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Review from Gail S (Daughter of Resident) published on 5 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Fir Trees care home for 5 weeks short of 5 years when she passed away peacefully at the home on the 6th of October. Throughout mum’s time at the home, her care was to the highest standard, staff was always showing empathy, polite and professional at all times. Mum’s bedroom
was always spotlessly clean, bright and airy as are all areas at Fir Trees i.e. dining rooms, communal lounges, etc. As mum’s dementia progressed, I was always kept informed on how things were going, if I had any questions regarding her health there was always somebody available to put my mind at rest either in person or on the phone. Fir Trees was recommended to me by a friend whose mum is a resident there still, everything she told me about the home has proven to be right, it is a hard decision when a parent has to go into permanent care but when you know they are being looked after by a kind, dedicated, experienced team, it makes decision a whole lot easier and you have peace of mind.

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Review from Nicola T (Daughter of Resident) published on 4 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Fir Trees in March after being in assisted living, we were concerned about how she would adjust, after having her own flat, however, she has flourished at Fir Trees. She looks like a different woman, previously she had been in and out of hospital numerous times in a few months, since
being at Fir Trees there have been no visits needed. She is very happy, the staff are amazing and even as a very picky eater, she loves the food. The communication from the staff is excellent, we are informed of updates, have regular reviews and through lockdown. They have done their best to keep everyone safe but also not feeling isolated. Best decision ever, I have the confidence she is safe and happy.

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Review from Linda B (Daughter of Resident) published on 4 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Fir Trees for over 3 years, I find the staff very caring and mum is looked after very well. She has dementia and can be awkward at times but the staff are lovely and patient with her. I would highly recommend this home.

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Review from Lesley F (Daughter of Resident) published on 4 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am confident that my father is well cared for at Fir Trees. Every member of staff that I have met or spoken to has been friendly, professional and caring with my father and even me! I have no issues with Communication, whenever there has been any medical, problems I am contacted immediately.

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Current Review Score: 9.3 (9.294)

Overview of Review Score

The Review Score of 9.3 (9.294) out of 10 for Fir Trees is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.624 for Fir Trees is calculated as follows: ( (61 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 93 Ratings = 4.624

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.67 Points relating to the number of positive Reviews for Fir Trees is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 8 Positive Reviews ÷ 9.2 = 0.87

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

Top 20 Large Care Home Groups 2023

Recipient: HC-One

Date: Tuesday 28 Feb 2023 More details

Top 20 Large Care Home Groups 2020

Recipient: HC-One

Date: Friday 28 Feb 2020 More details

Top 20 Large Care Home Groups 2019

Recipient: HC-One

Date: Thursday 28 Feb 2019 More details

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Meet the Team (1)

Nicole

Nicole Gunning

Job Title: Home Manager

Introducing Nicole Gunning
Home Manager at Fir Trees, Dukinfield


What does ‘kindness’ mean to you?


“I believe that kind care involves treating people as you would want to be treated, to ensure they lead fulfilled lives.”


Nicole has gained over ten years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Yew Trees previously for a number of years, Nicole closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Fir Trees.


When asked what she enjoys most about her role, Nicole remarked: “I love leading a team and working together to make sure that our Residents receive the best possible care.”


Away from work, Nicole enjoys spending quality time with her son.


If you would like to find out more information about Fir Trees, Nicole has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


Frequently Asked Questions about Fir Trees

What types of Care is Fir Trees registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fir Trees provide?

Palliative Care, Convalescent Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Fir Trees have?

There are 46 Single Rooms.

What are the Facilities & Services at Fir Trees?

Pet Friendly (or by arrangement), Lift, Stairlift, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fir Trees to the centre of Dukinfield?

1.1 mile(s) as the crow flies, distance by road may be significantly further.