Holme Lea

Astley Road, Stalybridge SK15 1RA
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9.6 71 Reviews
  • Holme Lea, Stalybridge
Holme Lea care home, situated in a peaceful part of Stalybridge, in Tameside, offers personalised residential and residential dementia care for older people.

The purpose-built and welcoming care home has a range of places to relax, exercise, dine and socialise, including en-suite rooms, a hair salon, conservatory, summer house and landscaped garden.

From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the team is there to support you and your loved one at every stage of your care journey, focusing on ensuring Holme Lea is a place people are proud to call home.

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Care Provided by Holme Lea

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Craig Hardman (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room

Holme Lea Reviews (71)

Total of 71, showing 21-40
9.6

Holme Lea has a Review Score of 9.6 (9.623) out of 10, based on 14 reviews in the last 2 years. Over all time Holme Lea has 71 reviews.

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Review from J F (Wife of Resident) published on 7 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited quite a few homes, we wanted one near our home and easy to drive to. We decided on Home Lea because of its pleasant location and caring staff. Our relative has been a resident of Home Lea now for over two years, and it has proved right for him, he seems as happy as he can be. The rooms are
very pleasant and 'en suite' you are kept informed if there is an issue immediately we are contacted. The food seems very good and carried and the home is very clean (we think we made the right choice for our husband and dad).

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Review from Glenys H (Wife of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Holme Lea is always clean and tidy. The staff are always pleasant, kind and hard-working.
My husband seems happy and contented being there.

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Review from Joan C (Daughter of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were hesitant to "put Mum in a care home" - what with Covid and the necessary restrictions - along with the usual guilt etc. Holme Lea has amazingly caring staff; nothing is too much trouble, and they have helped to reassure us. Mum has been living there for around a year now and has settled in so
well.

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Review from K M (Daughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, very happy with the care and support given to my dad. At first, when he went into the home he found it strange and for us as a family difficult to come to terms with. The staff have made him feel welcome and he settled in. The communication is good and a very happy place to visit. With the
pandemic it has hit everyone very hard, I feel especially for my dad - not having that contact and interaction has had an impact on his health and well-being. I really hope we can get back to proper visits soon. The monthly Zoom meetings keep us informed. Well Done team Holme Lea.

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Review from Angela P (Daughter of Resident) published on 20 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Holme Lea for two years now, the service they provide is excellent and the staff are fantastic with my mum and also myself as to my mum's care. I have no worries about the standards that are in place at the home and I am fully informed of any changes or problems whether it be about
the home itself or about my mum.

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Review from J R (Partner of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my partner. Caring and dedicated staff who are always eager to reassure my partner. The staff are always available to answer any questions. My partner has put on weight and thoroughly enjoys the food. I am very impressed with the level of care and want to thank everyone for all their
hard work in keeping Covid-19 at bay.

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Review from Y W (Daughter of Resident) published on 24 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing. The manager has done so much for us as a family. They have all gone the "extra mile" to make Mums respite care a fab experience. She will go back for a visit but wants some independence still. Mum has been well protected, loved and cared for as anyone would want for their loved
one. Thank you to everyone; this will be Mum's first choice when the 'time comes'.

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Review from V M (Daughter of Resident) published on 24 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Home Lea have been amazing through the pandemic. So glad that they had a complete lockdown of the place to protect the residents. They are caring and any issues raised are dealt with. A fabulous team who work together and have been strong and caring, especially with the lockdown. Staff
have been fantastic with our mum; they have reassured us and kept an eye on any changes and informed us straight away. I can't thank them enough.

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Review from S L (Sister of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been supported well at Home Lea. The staff are very caring and work hard to make the residents comfortable and a homely environment.

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Review from Stephen (Son of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are happy with Mother's care, however, we would like her to have a larger room with toilet which we were told she would get when she moved in in April 2019. She isn't happy getting up in the night and having to go out into the corridor to use the toilet.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Holme Lea

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our home. Unfortunately at this time, there is no availability of a suitable en-suite bedroom, however, when one becomes available within the community where your Mother lives, we will meet with your Mother and you to discuss a potential move of rooms.


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Review from David O (Husband of Resident) published on 16 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all brilliant with my wife.
Her room is excellent. I cannot thank the staff enough for the care and attention they give to my wife.

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Review from Kenneth H (Son of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everytime I visit my mother I feel that she is being cared for and looked after properly. I feel she is in a safe environment. The staff are all very friendly to both my mum and all the family/visitors.

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Review from Carol C (Daughter of Resident) published on 2 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 2 and a half years and during that time, has received the most compassionate care I could wish for. I am thankful to all the staff who do a brilliant job in looking after her. Nothing is too much trouble and I am very appreciative to everyone for their help, support
and understanding (not just to Mum but to me as well)! The home has undergone lots of changes during the time Mum has been there - the manager and his team do a wonderful job and have made a massive difference over the last few months. It is like home from home and I’m glad Mum is part of it.

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Review from A S (Son of Resident) published on 1 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The best move for myself and my dad, tough at first, but now love the home and staff who treat my dad brilliantly.

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Review from P S (Son of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident since January 2019, previously living on her own. There has been (I consider) an improvement in her quality of life. The staff treat her well and provide the care she needs.

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Review from Linda B (Daughter of Resident) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our stepmother spent just over two years at Holme Lea, and we were very happy with the service provided. She was well looked after and felt loved and safe. On occasion, she had some complex medical needs, and the staff made a huge effort to work with the district nurses to ensure that her needs were
met. They really understood her and worked with us to ensure that her care was appropriate. Our step mum was admitted to hospital, and we received the news that she would be receiving end of life care. Holme Lea worked very hard to 'bring her home', and we cannot thank them enough for their dedication and care in her final days, to all members of the family.
We would not hesitate to recommend Holme Lea, special thanks to both the manager and senior staff, who worked so hard on our behalf.

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Review from B P (Daughter of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think that there has been an overall improvement in standards at Holme Lea with the current manager however, staff shortages continue to be a problem.

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Review from D W (Daughter of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff all seem willing to sort out a problem once it arises.

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Review from W B (Daughter of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and Alzheimer's. I took her into Holme Lea in May 2018. Mum took a long time to settle but the staff were extremely caring throughout this period. Nowaday's mum is a happy, bubbly person. I have not seen her this relaxed and cheerful for several years. Before mum was not very
sociable, now she is enjoying other people's company and joining in the activities. Thank you so much for encouraging mum and supporting mum when she feels low.

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Review from Margaret R (Daughter of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Holme Lea has improved considerably over the latter half of the year. It has always been homely and provided good facilities - several lounges, break out areas and lovely enclosed garden but they had become tired and run down but I am pleased to say these are now back to a good standard. The new manager
has put a good strategy in place to improve communication, staffing shortages and the health and welfare of the residents. There is consistency with the staffing now and they are very good with the residents looking after them as individuals.

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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for Holme Lea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.623 for Holme Lea is calculated as follows: ( (109 Excellents x 5) + (53 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 167 Ratings = 4.623

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holme Lea is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Craig

Craig Hardman

Job Title: Home Manager

What does ‘kindness’ mean to you?


“I believe that kind of care means seeing our Residents smile, giving support when needed and supporting not only Residents but Relatives too.”
Craig has gained many years’ experience in providing care and support to older people, to enrich their lives. He is a knowledgeable and committed leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Craig joined Holme Lea as Home Manager because he closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Holme Lea.


When asked what he enjoys most about his role, Craig remarked: “I love that I have a very hard-working team who genuinely care about our Residents.”


Away from work, Craig loves nothing more than going to the theatre, swimming and long drives.


If you would like to find out more information about Holme Lea, Craig has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.