Hurst Hall Care Centre

Kings Road, Ashton-under-Lyne OL6 9EG
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8.9 56 Reviews
  • Hurst Hall Care Centre, Ashton-under-Lyne
Hurst Hall Care Centre offers residential care in a purposeful designed home set over one floor.

The team have a wealth of experience and are able to deliver care for dementia, old age, physical disabilities and for younger adults. They work hard to make sure each stay is as comfortable and positive as possible by spending time getting to know residents, their loved ones and their unique needs and requirements. A bespoke care plan is developed for each resident, ensuring they receive the care they need.

Inside the home there are 50 bedrooms, many with en suite facilities, and all pleasantly decorated to provide a comfortable space for residents to feel at home. There are also spacious day rooms where residents can relax, and a lovely dining room where fresh and nutritional meals are served each day.

To take a look around the home or to find out more, contact the team who will be happy to help.

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Care Provided by Hurst Hall Care Centre

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Carol Potts (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Hurst Hall Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £795 – £1,050
    • Self-Funded Residential Dementia Care £850 – £1,050
    • RESPITE Self-Funded Residential Care £795 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £795 – £1,050

  • The fees may vary depending on level of care*
  • (these prices are only a guideline, please contact Hurst Hall Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Visiting

  • Please contact the home for visiting/ viewings


  • Parking

  • Parking available.


Hurst Hall Care Centre Reviews (56)

Total of 56, showing 1-20
8.9

Hurst Hall Care Centre has a Review Score of 8.9 (8.947) out of 10, based on 5 reviews in the last 2 years. Over all time Hurst Hall Care Centre has 56 reviews.

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Review from Patricia W (Partner of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been in the home since February 2022. I am very pleased with the care he is receiving, he is very happy here. He likes the staff and he says the food is great, he told them he does not like the white of the egg so they always cut it off for him.

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Review from A H (Granddaughter of Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and all staff have been wonderful and very helpful in the ongoing process of my nan becoming a resident. Very knowledgeable and have been very welcoming to us as a family.

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Review from Callum S (Grandson of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive staff - that know all residents by their names.
Always on hand to assist the residents and maintain a safe environment for all.
Meals are served on time and varying dietary requirements are catered for.
Staff are approachable and friendly throughout the home.

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Review from Carol R (Daughter of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only good things to say about Hurst Hall Care Centre. The place my mum had the last part of her life. Surrounded my brilliant staff who cared for her like she was in their family. Cleanliness and there always did have time to talk one to one of u needed. I didn’t have to worry about anything.
Clothes always done and put away. Food is always on time. My mum went off food. But if they saw her they would always do her a jam butty. She loved them every day at home. My mum said she would never go into a home, but she loved it there and settled in very well. I was put at ease knowing she was cared for 24 hours a day. Loved having fun and singing with the staff even though some say they couldn’t sing. My mum sadly passed in November.

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Review from Carol A (Daughter of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only good things to say about Hurst Hall Care Centre. The place my mum had the last part of her life. Surrounded by brilliant staff who cared for her like she was in their family. Cleanliness and there always did have time to talk one to one if you needed. I didn’t have to worry about anything.
Clothes are always done and put away. Food is always on time. My mum went off food. But if they saw her they would always do her a jam butty. She loved them every day at home. My mum said she would never go into a home, but she loved it there and settled in very well. I was put at ease knowing she was cared for 24 hours a day. Loved having hair done and singing with the staff even though some say they couldn’t sing. My mum sadly passed in November.

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Review from Oksana W (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly father has now been at Hurst Hall Care Centre for three months and I have been visiting him on a regular basis. Consistently he says that he is happy there and that the staff treat him with kindness and respect and help make him as comfortable as possible. The place has a cheery sociable
atmosphere and seems to be well organised and professionally run. All the staff are angels. They deal with everyone's varying needs in a responsive, positive, caring way. My dad says they wash and shower him nicely and I've noticed that the residents are encouraged to get dressed and sit in one of the two lounges with the others. There are regular uplifting activities such as exercises, art and sometimes singers. The food is delicious, tasted some! and varied, my dad finds it tasty. Hurst Hall seems clean and tidy with no unpleasant odours. It has an excellent layout, all on one floor in a square shape with a central courtyard garden. Can't be easy working there but they have managed to make it pleasant.

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Review from sarah s (Daughter of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in June 2022, mum was not great due to a fall at home so mum was being assessed for full-time care, the care mum has received from June till December has been 100%. The carers can't do enough for her and mum was very well looked after 24 hours 7 days a week. Mum passed away on 14th December
2022 in the home. I was there with her and all the staff have looked after me too. even when I was taking dad to visit his wife, they are supportive of all the family members.
Thank you for all you have done.

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Review from Brenda B (Daughter of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been in Hospital with knee problems. When fit to go home she was advised not to climb stairs for 2 weeks. Unfortunately, she doesnt have a downstairs toilet and we were due to go on holiday for most of that period. Mum suggested she would be happy to go into Hurst Hall for 2 weeks and this was
arranged for her.
She was greeted warmly by the staff and we were shown to her room. We were impressed with her room, clean, lots of space, TV and a wet room en suite. Lots of storage for clothes and personal possessions. While we were with her the staff explained all that would be happening, meal times etc.
Every day when we phoned her she said how caring, hard working and friendly all the staff were. She was very happy with the quality of the food. Her every request was immediately seen to. We were relieved that the home was so good and she was happy there as I had been very worried about leaving her. She says if she ever has to go there permanently she will be very happy.

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Review from Pat D (Wife of Resident) published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident himself has enjoyed himself and loved staying.
He has been very happy with all the care staff. My husband has been really looked after. I will always ask for Hurts Hall every time we require respite.

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Review from J W (Son of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The acre home is very well run and very organised. Very clean and well-kept care home. I would recommend to others to stay here at Hurst Hall Care Centre.

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Review from Alan M (Son of Resident) published on 14 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away on 25th September 2021, just to say thank you to all the staff and carers who looked after Mother these past 4+ years.

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Review from J A (Daughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care given to our mum. She has been at Hurst Hall for nearly 2 years and the only problem was bathing and having her hair washed, as mum is very awkward she refused to have people/carers telling her it's time to have a bath, she is adamant she can manage it herself.

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Review from Susan H (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Hurst Hall for two years and on the whole is settled and happy. Despite a few teething troubles which were rapidly resolved I am on the whole happy with the care my mother receives. She is encouraged to maintain a level of independence whilst being supervised and monitored
in an unintrusive way. My only criticism would be that the management has changed frequently which is not good for the morale of the staff or indeed relatives looking for a strong line of leadership and a stable structure.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Hurst Hall Care Centre

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our home. It is unfortunate that during your Mother's stay at Hurst Hall there were a number of changes made to the management of the service. As I hope you will understand, managers leave for a variety of personal and professional reasons as was the case for Hurst Hall. However, the management team recognised these challenges and have supported the staff team alongside the Area Director. We will also share your positive feedback with the team at Hurst Hall.


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Review from D K (Son of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, they look after my mum and dad, always very polite and get on very well with my mum and dad.

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Review from Kym H (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is extremely well cared for and looked after. The staff are second to none and look after her brilliantly. She has improved with her mobility since entering the home. The improvement has been wonderful.

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Review from Carol B (Daughter of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you so much for allowing inside contact with mum. It has made such a difference to our whole family. Care staff have been fantastic over the last 12 months working under very difficult circumstances.

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Review from Sandra H (Daughter of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very caring. Dad thinks you are all angels and that is so important that he is happy.

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Review from J W (Daughter of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Throughout his time at Hurst Hall, the staff went above and beyond in their care for my father. There were times when he needed more than the home could provide, but the staff made sure they were at hand to help, keeping him healthy and making sure he was looked after to the best of their ability. They
are loving, kind, considerate and approachable with a smile for everyone. I would say during his time there the managers changed far too often and I could see that staff struggled with the constant changes - they need stability. During covid, the staff have been amazing.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Hurst Hall Care Centre

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our home. It is unfortunate that during your Father’s stay at Hurst Hall that there was a number of changes made to the management of the service. As I hope you will understand, Managers leave for a variety of personal and professional reasons as was the case for Hurst Hall. We acknowledge the staff team did have the added pressure of working with different managers who had different leadership skills, however, all the managers recognised these challenges and supported the staff team alongside the Area Director and Area Quality Director.


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Review from I J (Wife of Resident) published on 20 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Hurst Hall for 6 years overall the care is good. During the pandemic, I have not been to the home but hats off to the staff who have sent photo's on the internet to relatives and have had no infections to date. My husband has Alzheimer's so obviously has deteriorated. The meals
used to be good but now can't get the staff especially since lockdown.

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Review from Lorna T (Daughter of Resident) published on 21 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful and caring staff. They work hard. Very kind to Mum. Good food and great kitchen staff. Good hairdresser. Good chef. Mum likes all the carers and is happy. The building is purpose-built and easy for Mum to walk around. Good courtyard with lovely plants and garden tables and chairs.

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Current Review Score: 8.9 (8.947)

Overview of Review Score

The Review Score of 8.9 (8.947) out of 10 for Hurst Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.947 for Hurst Hall Care Centre is calculated as follows: ( (54 Excellents x 5) + (3 Goods x 4) ) ÷ 57 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4 Points relating to the number of positive Reviews for Hurst Hall Care Centre is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 5 Positive Reviews ÷ 10 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 05 Mar 2025

Please contact us for information regarding our bed availability


Awards / Recognitions (1)

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Meet the Team (1)

Carol

Carol Potts

Job Title: Home Manager

Introducing Carol Potts
Home Manager at Hurst Hall Care Home, Ashton-under-Lyne
“To me, kindness is about a person-centred approach, looking at each person individually.”


After working in care for over 30 years and with an NVQ Level 5 in Health and Social Care, Carol has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at HC-One since 2018, Carol closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Carol remarked: “I love seeing my Residents happy and content. I love seeing the home progress and being a huge success.”


Carol has also achieved much outside of work, with one of her proudest achievements being a very proud mother of three and a committed wife, after being with her husband for almost 40 years.


Outside of work, Carol enjoys walking her 5 dogs, visiting her caravan, reading books and completing puzzles.


If you would like to find out more information about Hurst Hall Care Home, Carol would be pleased to welcome you for an informal discussion, over the phone.


Frequently Asked Questions about Hurst Hall Care Centre

What types of Care is Hurst Hall Care Centre registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hurst Hall Care Centre provide?

Own GP if required is an additional type of care provided.

How many Rooms does Hurst Hall Care Centre have?

There are 50 Single Rooms.

What are the Facilities & Services at Hurst Hall Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hurst Hall Care Centre to the centre of Ashton-under-Lyne?

1.1 mile(s) as the crow flies, distance by road may be significantly further.