Laurel Bank

Knott Lane, Gee Cross, Hyde SK14 5HZ
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8.1 2 Reviews
  • Laurel Bank, Hyde
Laurel Bank in Hyde, Greater Manchester provides care and support for people in a welcoming home.

Trained staff give people the care they need in a social, friendly environment.

Care home residents are treated with dignity and respect.

Care Provided by Laurel Bank

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Laurel Bank Residential Care Home Ltd
  • Person in charge
  • Samantha Aherne (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Laurel Bank

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,100
    • Self-Funded Residential Dementia Care £950 – £1,100
    • RESPITE Self-Funded Residential Care £950 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,100
  • (these prices are only a guideline, please contact Laurel Bank to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
8.1

Laurel Bank has a Review Score of 8.1 (8.098) out of 10, based on 1 reviews in the last 2 years. Over all time Laurel Bank has 2 reviews.

Overall Experience

  • 2
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My husband was taken into Laurel Bank when we could not fulfil his needs any longer at home.
Our apprehensions were soon dismissed after meeting the manager and team
My husband was transferred to the home by ambulance and settled into his room. Do not be fooled by the initial impression you get when
you walk in. The building is full of character and history with well proportioned en-suite rooms across a number of floors. There are numerous day rooms and a good sized dining area for those that can feed themselves.
The staff are a credit to the manager and owners, nothing is too much trouble no matter what time of day.
We spent a considerable amount of time visiting each day during the time my husband was there, we saw nothing but loving care for every individual just as though they were their own family.
When we were stuck in traffic trying to get to be with my husband at the end the wonderful staff sat with him until we arrived.
Overwhelming gratitude to all the staff
THANK YOU xxx

Reply from Samantha Aherne, Registered Manager at Laurel Bank

Thank you for your wonderful review. It was an honour and a privilege to care for your husband, we will remember him fondly.


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Overall Experience  Overall Experience 5.0 out of 5

Laurel Bank Care Home may not be the most aesthetically appealing home but I can assure you the care is second to none. The staff from the manager right the way down through the team leaders, carers, kitchen staff, domestic staff and all the night staff (and any others I've missed) have been exceptional;
more than exceptional. Our experience of their care has been humbling. The respect they all showed to my dad before he passed away was astounding at all times; to my mum, me, my sisters and all the family too.


I genuinely cannot rate the staff at Laurel Bank highly enough. It's shameful that they like all in the care sector are so undervalued and underpaid.


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Current Review Score: 8.1 (8.098)

Overview of Review Score

The Review Score of 8.1 (8.098) out of 10 for Laurel Bank is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Laurel Bank is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.098 Points relating to the number of positive Reviews for Laurel Bank is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 1 Positive Reviews ÷ 10.2 = 0.098

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Laurel Bank

What types of Care is Laurel Bank registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Laurel Bank provide?

Palliative Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Laurel Bank have?

There are 43 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Laurel Bank?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Laurel Bank to the centre of Hyde?

0.7 mile(s) as the crow flies, distance by road may be significantly further.