Sunnyside

Sunnyside Road, Droylsden, Manchester M43 7QE
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9.7 71 Reviews
  • Sunnyside, Manchester
Conveniently located just four miles east of Manchester, just outside Droylsden, Sunnyside Care Home offers personalised residential and residential dementia care to older people in a homely and welcoming environment.

The professional care team is on hand to help you or your loved one settle into life at Sunnyside, under the watchful eye of the Home Manager who leads the team in providing the kindest care possible to all residents.

Striving to create a relaxing and calming space for residents, the home offers a range of comfortable en-suite bedrooms to choose from, as well as a range of amenities which includes use of a minibus for residents to enjoy day trips and exploring the local area. This allows them to connect with the community in Droylsden, staying engaged with life outside of the home.

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Care Provided by Sunnyside

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Stephanie Newton (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Residents Internet Access
  • Residents Kitchenette

Sunnyside Reviews (71)

Total of 71, showing 1-20
9.7

Sunnyside has a Review Score of 9.7 (9.687) out of 10, based on 17 reviews in the last 2 years. Over all time Sunnyside has 71 reviews.

Overall Experience

  • 42
  • 25
  • 3
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  • 1

Date Published

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Review from L L (Daughter of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Sunnyside for 10 weeks. Staff are very caring and kind. Mum is very well looked after.
Staff are also very patient when Mum gets agitated sometimes.
I am very happy with the care received and would say my mum is very content. It was the best decision to place Mum in Sunnyside.

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Review from B J (Sister of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Based on my observations; the lovely staff are so kind. My Sister is so much better being in here. No complaints at all. Love the place.

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Review from J B (Daughter of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been in the home for almost a year. The staff have become like a family, showing compassion, care and above all dignity and kindness to my dad. They always seem rushed off their feet and struggle somewhat in the main living room with the lifting equipment in such a small confined space.

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Review from Janet C (Wife of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are really good and caring. They keep me informed and organise Dr etc. when needed. Lots of drinks given with biscuits. All staff are friendly to visitors and residents.

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Review from Paul E (Husband of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is so good. All the staff give 100% care, the understanding they give is superb. They make you feel really welcome.

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Review from Beverley A (Daughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and management team are always helpful, nothing is too much trouble. It is evident when visiting, the staff really are about the residents by the way they engage with them. The home is well-run and always clean. The management team welcome suggestions and feedback. Mum is very settled here,
I would not hesitate to recommend Sunnyside to others.

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Review from M B (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic evening for everybody, Xmas party. They all enjoyed it. Was a huge success. Staff really looked after all the residents.

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Review from S A (Granddaughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanna seems very settled in the home and very content. The staff are always great with both me and my family. It is always a lovely experience when I visit and my nanna's room is always clean and well-presented.

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Review from T H (Grandson of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great entertainment. Lovely helpful. Good to see the resident really getting into it.

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Review from Michael G (Friend of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Look forward to visiting my friend. I'm always warmly welcomed by friendly staff. There are no issues regarding anything. Hope to reserve a room for my future occupation (which may not be very long).

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Review from Veronica W (Cousin of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Met the manager when visiting my cousin, what a wonderful lady, her face lit up when she saw me. Her commitment to all is first class. It's my first time visiting and it is a lovely atmosphere. The manager does a wonderful job. I'd have no problems recommending Sunnyside Care Home to anyone, you'll
be looked after with love and dedication.

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Review from P H (Daughter of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnyside is a very special place. My mother has recently moved to Sunnyside, and we couldn't be happier. The staff are wonderful and welcoming and can't do enough for the residents and their families. Whenever I visit, which is different each time, I receive a warm welcome, and staff always know where
my mum is. The residents are treated with respect at all times, and the staff are kind and caring. Staff create a community of family and value all residents.

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Review from C T (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have spent four weeks visiting my mum, from Australia. It is always heartbreaking when it is time to say goodbye but also so reassuring to see her interaction with the caring staff at Sunnyside. My mum receives kindness and affection which warms my heart.

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Review from Gaynor D (Daughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been at the home a few weeks but everyone has been so kind and helpful nothing any trouble for the staff. I was very wary after having a bad experience with a previous place but I feel so much happier now. The staff are caring and listen to any concerns I have and offer solutions. I
am very happy with the care my mum is getting at Sunnyside.

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Review from D D (Daughter of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treated my father with a lot of care and attention etc. and visitors were treated like family. Sorted any issues or problems/questions out with regards to patient.

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Review from J J (Daughter of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having to put a loved one in care is one of the most difficult decisions to make. It will never be their home that they have loved. The day we went to visit, my mum was made to feel part of the meeting; she was asked why she wanted to come into care and what made her happy'/sad, she was made a drink,
and she was introduced to staff and shown the rooms and facilitates. The staff from management and care/support staff were friendly. The food must be good as Mum has gained weight (though she does complain sometimes). Entertainment, I know they play music/Coronation party. Ensuite rooms would be a bonus. In Mum's case, no carpet due to catheter issues.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sunnyside

Thank you for your review; we value all feedback as this helps us to improve our service where required. HC-One would like to apologise that the environment and meals have caused you concern. We strive to offer kind, safe care, and we would welcome the opportunity, should you so wish, to discuss your concerns further. If this is something you would like us to arrange, please do contact our colleagues at careline@hc-one.co.uk.


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Review from J T (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had an amazing visit with my mum today, who is a resident at Sunnyside. Mum was happy, content and telling me how happy she was at Sunnyside. The staff, without exception, are all magnificent! Every one of them makes a huge effort with both Mum and her visitors. A special mention to one lady, who
is Mum's new best friend - as Mum is deaf, the lady "signs" to her and ensures she is included in everything. Thank you all.

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Review from Phyllis T (Wife of Resident) published on 9 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnyside Care Home is a lovely home and my husband has settled in very well.

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Review from Graham D (Son of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant and caring staff.
Home is clean and tidy.
Mum is always well dressed, tidy and clean.
Very pleased with the way she is looked after.

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Review from Barbara C (Stepdaughter of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my relative was admitted to Sunnyside in July this year, I cannot believe how he has settled into Sunnyside which has given me and my family so much relief knowing he is cared for so well by all the staff.

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Current Review Score: 9.7 (9.687)

Overview of Review Score

The Review Score of 9.7 (9.687) out of 10 for Sunnyside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.687 for Sunnyside is calculated as follows: ( (147 Excellents x 5) + (45 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 201 Ratings = 4.687

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sunnyside is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about Sunnyside

What types of Care is Sunnyside registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sunnyside provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Sunnyside have?

There are 43 Single Rooms.

What are the Facilities & Services at Sunnyside?

Minibus or other transport, Lift, Gardens, Residents Kitchenette & Residents Internet Access are some of the Facilities & Services.

How far is Sunnyside to the centre of Manchester?

3.7 mile(s) as the crow flies, distance by road may be significantly further.