Yew Trees

Yew Tree Lane, Dukinfield SK16 5BJ
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9.4 78 Reviews
  • Yew Trees, Dukinfield
Nestled within the popular residential area of Dukinfield, Greater Manchester, Yew Trees Care Home is an attractive and purpose-built home, offering tastefully decorated and comfortable en-suite rooms to accommodate residential dementia care.

At Yew Trees, residents benefit from a range of lovely dining areas where they can relax and enjoy an intimate dining experience with family and friends. In addition to the popular dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.

By getting to know each individual resident at Yew Trees, colleagues take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or enjoying meals that have been carefully prepared to suit nutritional needs and personal preference, there is always something for residents to look forward to.

Community is an integral part of life at Yew Trees and the team is dedicated to supporting residents to build positive relationships in the Dukinfield neighbourhood, by organising events with local schools, charities and businesses in the area. The minibus is also regularly used to take residents on trips out to local community spots, including garden centres and the the local park.

Care Provided by Yew Trees

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Vikki Jones (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
Total of 78, showing 1-20
9.4

Yew Trees has a Review Score of 9.4 (9.383) out of 10, based on 18 reviews in the last 2 years. Over all time Yew Trees has 78 reviews.

Overall Experience

  • 52
  • 23
  • 0
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  • 3

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Very good service from all the staff. My wife seems very content here.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has had the best care I could ask for the staff are great and do everything that needs to be done, he is always clean and tidy and smells nice when I visit and I love to come here and spend time with everyone. Once again, a big thank you to staff and carers. P.S and all the meals are great
too.

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Overall Experience  Overall Experience 4.0 out of 5

My mum is made safe and looked after well at Yew Trees. They treat my mum and her family with dignity. I receive brilliant communication from the team on my mum's health, if any issues arise and more recently on up-and-coming activities.

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Overall Experience  Overall Experience 5.0 out of 5

I have found all staff to be courteous and polite. The seniors are very knowledgeable and polite. Any problems the staff respond very quickly.

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Overall Experience  Overall Experience 5.0 out of 5

The home is run to a very high standard and all the staff work to the same level, they are caring and extremely helpful to both residents and visitors.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful and always provide feedback and are good at keeping up regular communication. My mum is very well looked after and I believe that all the staff care for the patients in their home.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are very nice to me personally and nothing is too much trouble.

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Overall Experience  Overall Experience 4.0 out of 5

I am happy with how she is being looked after. She is quite happy and stable.

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Overall Experience  Overall Experience 4.0 out of 5

I couldn't wish for better care for my mother. The staff are absolutely fantastic and do a brilliant job under extreme difficulty. Words cannot express how grateful we are for the care my mother receives. Again thank you for your care. Please keep up the good work.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Yew Trees for over 7 years now and as a family, we couldn’t be happier with her care. From manager to seniors to care staff to office to housekeepers and kitchen and laundry staff (Sorry if I have missed anyone) they are all caring and kind to all residents and take time to interact
with them all - Mum likes to help and can often be seen with a duster or thinking she is helping push the meds trolley round or sitting in the office shuffling papers. Our Mum loves to dance and we often go in to see her and the music is on and she is dancing with them. Mum enjoys all her meals and will often ask for more. If we have any concerns or issues over Mum we can approach the manager or seniors and they always take us seriously and put our minds at rest and act on any issue we may have had.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Yew Trees for over 6 years now. She remains very happy and settled. She is always laughing and smiling. She was 90 last Sunday so we had a small family party in the conservatory. The staff set up the CD player so we could have dancing which Mum loves so we all had a lovely couple of
hours. All the staff is friendly but more importantly, are very kind and considerate to Mum.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 3 years. During this time Mum has been cared for very well, and all her needs are met. Staff are caring and considerate they make sure she is comfortable and included in activities. Communication with staff is open and honest, I feel I am listened to and encouraged to take
an active part in care reviews. I like that the staff are long-term and consistent not high turnover of staff.

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Overall Experience  Overall Experience 5.0 out of 5

My granddad receives outstanding care across his residence here at Yew Trees, my granddad can become quite distressed at times and the level of reassurance he receives from the staff during these moments is excellent. My granddad has resided at Yew Trees for some time now and I know he has settled in
well and all his needs are met daily. From the care staff to the home manager, nothing seems nor has ever been an issue for them to do.

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Overall Experience  Overall Experience 1.0 out of 5

Within two years mum has suffered a broken pelvis due to being pushed, cuts to her leg from a coffee table pushed on her, cuts to her leg from coffee table by a carer sitting on it, cuts to her arm due to a door, assaulted by a male resident and now arm injury due to a resident pushing a table on her.
Three of the injuries resulted in admission to hospital or required hospital treatment. This amount of injuries is far from acceptable to us, mum deserves to be cared for and looked after in a safe environment. Staff supervision is inadequate. Some areas are not supervised at all at times. We saw residents going outside in the snow down the ramps in slippers - no grit down, it was icy no staff supervising. The man who assaulted mum is lifting tables and thumping chairs with residents sat on them, we saw a resident giving biscuits to another resident who has a choke risk, when staff came back into the room they had to take them out of her mouth quickly but they had already eaten some.

Reply from Clare Sheehan, Careline Advisor at Yew Trees

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are in the process of concluding our enquiries into your concerns raised and will be responding to you formerly very soon. You are welcome to liaise with the Home Manager who will be happy to assist you with any concerns you have regarding your loved one. Please be assured the health, happiness and well-being of those we are privileged to care for are always of the utmost importance to us.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has now been in Yew Trees for 7 months. She had already been in two homes short term and I was not impressed. I had been her full-time carer for 6 years and I wasn’t keen on this move. However as the months have passed by I realised that Yew Trees was different, in fact, it was special. The
decor and available space is excellent. The lounge is big with a kitchenette and dining room attached. The space outside the lounge is large and has 2 alcoves, a garden/patio. Plenty of room for walkabouts. What makes this home so special for me is the quality of all the staff from the manager downwards. My wife is well looked after by the wonderful carers. I try to go 3 times a week and I am also very well looked after. I never thought at our age and condition we would ever dance again, but have, 4 times now. My personal opinion is that Yew Trees is like a big family, not a home
I cannot mark food because I don’t see it, so have given it middle mark.

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Overall Experience  Overall Experience 5.0 out of 5

I only have positive things to say in regard to Yew Trees. When it became obvious that my husband needed to go into Care for his own safety as I naturally extremely distressed. The manager of Yew Trees came to see me and meet my husband at home. She managed to put my mind at rest with her extreme kindness
and told me that I could contact her at any time for an update. He is now settled in and joins in with the various activities that they put on for the residents. All the staff are very welcoming and approachable towards visitors and have a good rapport with the residents. It was a difficult decision for me, but in hindsight, one that was the correct step to take for my husband. I’m glad I chose Yew Trees and can highly recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough - they are amazing, approachable, friendly and caring. Top marks.
Extremely happy as my mum is happy, never distressed and looked after very well.

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Overall Experience  Overall Experience 4.0 out of 5

My loved one spent the last eight months of her life in Yew Trees. The staff got her back walking with a frame following a period of being immobile. This home specialises in residents who suffer from dementia, and I always found them to be respectful and treated my loved one with dignity. Most of the
time, she didn’t realise she was in a care home, and although sometimes sad, she was usually happy when I visited. I was always phoned if there was an issue, and the staff were always happy to talk to me if I had any questions or concerns.
Thank you for your care.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Yew Trees for over five years, and our family is totally happy with the care she receives. All the staff are polite and friendly and treat her with respect. At the end of a visit, she happily walks away with whichever carer is on duty, and you can see that she totally trusts
them all.

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Overall Experience  Overall Experience 5.0 out of 5

It is so difficult to put into words how grateful my family and I are for the superb care our mother has received from the manager and her wonderful team.
All the staff are caring, helpful and amazing. Without doubt, we quickly had peace of mind knowing that our mother was safe, looked after and comfortable.
The management team are always happy to update us on how Mum is doing and we are always left with the feeling, they genuinely care about her well-being.
To everyone involved at Yew Trees a massive thank you.

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Current Review Score: 9.4 (9.383)

Overview of Review Score

The Review Score of 9.4 (9.383) out of 10 for Yew Trees is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.383 for Yew Trees is calculated as follows: ( (127 Excellents x 5) + (65 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (10 Very Poors x 1) ) ÷ 214 Ratings = 4.383

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Yew Trees is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Dec 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Frequently Asked Questions about Yew Trees

What types of Care is Yew Trees registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Yew Trees provide?

Own GP if required is an additional type of care provided.

How many Rooms does Yew Trees have?

There are 43 Single Rooms.

What are the Facilities & Services at Yew Trees?

Minibus or other transport, Lift, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Yew Trees to the centre of Dukinfield?

1.0 mile(s) as the crow flies, distance by road may be significantly further.