Yew Trees

Yew Tree Lane, Dukinfield SK16 5BJ
Submit a Review
9.4 78 Reviews
  • Yew Trees, Dukinfield
Nestled within the popular residential area of Dukinfield, Greater Manchester, Yew Trees Care Home is an attractive and purpose-built home, offering tastefully decorated and comfortable en-suite rooms to accommodate residential dementia care.

At Yew Trees, residents benefit from a range of lovely dining areas where they can relax and enjoy an intimate dining experience with family and friends. In addition to the popular dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.

By getting to know each individual resident at Yew Trees, colleagues take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or enjoying meals that have been carefully prepared to suit nutritional needs and personal preference, there is always something for residents to look forward to.

Community is an integral part of life at Yew Trees and the team is dedicated to supporting residents to build positive relationships in the Dukinfield neighbourhood, by organising events with local schools, charities and businesses in the area. The minibus is also regularly used to take residents on trips out to local community spots, including garden centres and the the local park.

Show Yew Trees on the Map

Care Provided by Yew Trees

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Vikki Jones (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room

Yew Trees Reviews (78)

Total of 78, showing 41-60
9.4

Yew Trees has a Review Score of 9.4 (9.383) out of 10, based on 18 reviews in the last 2 years. Over all time Yew Trees has 78 reviews.

Overall Experience

  • 52
  • 23
  • 0
  • 0
  • 3

Date Published

78
2
9
18
60

Review from C C (Daughter of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There have been a lot of changes at Yew Trees over the last couple of years, for the better! Yew Trees is a comfortable, happy home run by a good manager and dedicated staff, many have worked at the home for many years, providing continuity of care to the residents. I feel confident that my Mum is cared
for and looked after very well, especially now when we are going through these difficult times, and the home has had to close. Thank you to all dedicated staff who are working hard to keep my mum safe and well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H A (Daughter of Resident) published on 5 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We struggled to find a suitable home to meet Mum's needs, which was causing a lot of stress on the family. On speaking to the senior staff at Yew Trees they were understanding and supportive and arranged to visit Mum at home. On this visit,d they were really interested in Mum, talked to her and observed
her behaviour. She was then admitted and we have never looked back. My Mum is now happy, clean and care for with compassion. The staff are experienced and enjoy their job and seem to be static (not high turnover of staff).

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P D (Son of Resident) published on 5 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally happy with services provided.
However, signs on "understaffing" are apparent. Carers always rushing about - sometimes a lack of supervision in communal areas.

Reply from Clare Sheehan, Careline Advisor at Yew Trees

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our home. The staffing levels at Yew Trees are under constant review by the management team within HC-One. Each month or following any changes to occupancy and dependency levels, the Clinical Risk Register is updated which allows us to review whether the staffing levels in the home are sufficient in terms of skill mix and staffing numbers. There are occasions when staff have been absent from work and in the first instance, we tried to cover these shifts with our own staff or other HC-One staff from sister homes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Son of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel the care provided is adequate, but I also fee that there is not enough staff sometimes when two carers are toileting residents it only leaves one carer on the floor to deal with situations which can occur, reducing the standards of care at this time.

Reply from Clare Sheehan, TBC at Yew Trees

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our home. Staffing levels at Yew Trees are under constant review by the management team within HC-One. Each month or following any changes to occupancy and dependency levels, the Clinical Risk Register is updated which allows us to review whether the staffing levels in the home are sufficient in terms of skill mix and staffing numbers.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David T (Son of Resident) published on 12 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff maintain a constant watch over the residents being occupied with the preparation of drinks, snacks and meals at various times of the day. Residents are attended to for personal needs, feeding, toilet visit or general social interaction. A congenial atmosphere is maintained creating a positive
atmosphere where guests feel safe and secure.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol M (Daughter of Resident) published on 17 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident at Yew Trees just over 12 months and the care she receives is great. The care staff work so hard together with other employees of the home. They provide a caring and dedicated service to my mum. Nothing is too much trouble. At times, especially weekends, there appears
to be a shortage of staff for whatever reason? Therefore, the staff are even busier at this time. Our mother receives respected and dignified care by all the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela H (Niece of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my uncle has been a resident here he has become a lot happier, he has put weight back on, back to eating regular meals, the staff are fantastic with him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle D (Granddaughter of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at the home are caring. They always have the residents best interest at heart. The food is really good and have a selection for all tastes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P H (Wife of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the way my husband has settled and the standard of care he receives. Staff are always pleasant, supportive and willing to answer any questions about care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen F (Daughter of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Yew Trees have provided excellent care for my Mum. They have supported her needs in a caring manner and have treated her with dignity and respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maxine R (Daughter of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and care have been superb. From our first visit when we were trying to find a home the staff have been caring and kind.
We can go home now knowing that mum is safe and happy.
I would be more than happy to highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shaun S (Son of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always pleasant and caring towards dad when we visit. They do a great job in a very challenging environment. Dad is happy living here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M W (Daughter of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly atmosphere is evident when you walk in. All the staff are helpful and patient with residents. Individual needs are met and patients are free to move about the home if they choose.
A choice of food is available and dietary needs catered for. Staff will go to the shops for residents if they
require something and days out are also arranged.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara K (Sister of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

100% care from all the carers and staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane M (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From management to day carer/night carer/kitchen staff/ cleaners/ hairdressers/ volunteers, they are all amazing, nothing is too much trouble for any member of staff.


They are family orientated and looked after my mum as if she were their own. Cannot thank them enough.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ronald L (Husband of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Yew Trees care for my wife extremely well in all aspects of her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eric H (Husband of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for two years and I am very happy with how she is treated by all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Son of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother is being well cared for by staff. Medicine doses have been checked regularly to ensure she is active and content. Room is clean and Mother is well fed. All staff are friendly and welcoming.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue H (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad has been in this home things have improved. Since the new manager has taken over the issues have all been addressed and everything about the home is getting better month by month. The staff are brilliant and always make you feel at home.


I know my dad is getting the best care we could

ask for.

Reply from Clare Sheehan, Care Advisor at Yew Trees

Thank you for your review, we appreciate all feedback received as this helps us to improve our service where required. We are so pleased that you are happy with the Care provided to your Father whilst he resides at Yew Trees Care Home, Dunkinfield. We strive to offer kind care to all our Residents and I will be sure to pass on your comments to the Staff Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie D (Wife of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Yew Trees for 18 months. I have found the home to be very organised and all the staff are caring, efficient and friendly. They treat the residents with dignity. The meals are well prepared and all their needs are catered for. The home is very clean and my husband and all the other
residents are kept clean and dry. I have first-hand experience of this as I am a volunteer and am present at the home every day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.383)

Overview of Review Score

The Review Score of 9.4 (9.383) out of 10 for Yew Trees is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.383 for Yew Trees is calculated as follows: ( (127 Excellents x 5) + (65 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (10 Very Poors x 1) ) ÷ 214 Ratings = 4.383

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Yew Trees is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet