Bickham House

Green Walk, Bowdon, Altrincham WA14 2SN
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9.7 33 Reviews
  • Bickham House, Altrincham
Bickham House is a not-for-profit respite and residential care home with a clear focus on the physical, intellectual, emotional and social well-being of its residents.

Situated in Bowdon, Altrincham, Bickham House is within easy reach of all local motorways. The historic home enjoys beautiful views over extensive gardens with a vegetable garden, summer house and outdoor seating.

There is a strong emphasis on staff training across all mandatory courses with additional highlighted training in areas specific to residents' needs. Their care, independence and dignity are a top priority.

A choice of nutritious home-cooked food is prepared daily and all dietary requirements are catered for.

Bickham is a not-for-profit charity with a ‘behind the scenes’ voluntary committee. The funds raised provide a wide variety of activities for residents and their families to enjoy.

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Care Provided by Bickham House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Bickham house trustees
  • Person in charge
  • Elizabeth Jimenez (Registered Manager)
  • Admission Criteria
    • Pre admission assessment is essential
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for Bickham House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,080 – £1,136
    • Self-Funded Residential Dementia Care £1,080 – £1,136
    • RESPITE Self-Funded Residential Care £1,239 – £1,239
    • RESPITE Self-Funded Residential Dementia Care £1,239 – £1,239

  • Fees vary depending on room type. Respite fees are for the first 6 weeks of the stay.
  • (these prices are only a guideline, please contact Bickham House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors very welcome.


  • Parking

  • Free Parking


Bickham House Reviews (33)

Total of 33, showing 1-20
9.7

Bickham House has a Review Score of 9.7 (9.681) out of 10, based on 12 reviews in the last 2 years. Over all time Bickham House has 33 reviews.

Overall Experience

  • 28
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Date Published

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Review from Janet D (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the kind supportive care shown to my mum who is currently living at Bickham House. There are always staff on hand for all the residents needs, which they attend to in a friendly and professional manner.
Throughout the week there are various activities, quizzes and music, which
the residents can join in with. Overall, Bickham has a very welcoming and homely atmosphere for both residents and their visitors.

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Review from Margaret M (Daughter of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Bickham House for six years. She has always been happy there. She loved her rooms and the staff and thought the food was wonderful. My mother has had Alzheimer's disease for the last three years, she was always cared for kindly and with dignity in December 2024. She had a bad
stroke and went to hospital. The manager agreed that Mum could remain and was cared for lovingly and carefully by the excellent staff. I couldn't have wished for better care. At the end, she was able to pass away in her own bed, cared for by staff she knew. I was treated with love and compassion. Words cannot express our thanks. Bickham House, management and staff are excellent.

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Review from C W (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are absolutely delighted with the care and compassion shown to Mum and the rest of the family since Mum moved to Bickham House.
All of the staff go above and beyond to ensure that Mum is cared for and comfortable.
The atmosphere at Bickham is delightful and the food is exceptional.
I couldn't
recommend Bickham more highly.

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Review from Gwyneth B (Daughter of Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has Alzheimer's and moved to Bickham House from hospital/his own flat. Dad has settled in extremely well and is happy there. I find all the staff very approachable and they work very hard to look after all the residents in a cheerful, kind and caring way. We really appreciate this. There is a family
atmosphere and it feels like a home. The food is great, Dad seems to really enjoy his meals. There are activities every day and a lovely, newly refurbished lounge to sit in. Dad is always clean and dressed.

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Review from Christopher T (Son of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bickham House has provided first-rate care and support for my mother over a year period. Staff and management combine a strong sense of duty with genuine compassion for the residents. Food is cooked on the premises and the wonderful terrace and gardens provide tranquility.

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Review from James P (Husband of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good communication. Very caring. Happy that my wife is here.

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Review from P N (Son of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Bickham for just over 3 years. It's been a happy place for him and my sister and I have been very pleased with his experience here and how he has been settled, looked after and always he has been treated extremely well.
The home is very caring and our father has been deemed to
be one of the family. The home is very homely, friendly and we recommend it very highly.

Reply from Elizabeth Jimenez, Manager at Bickham House

I would like to take this opportunity to thank you both for choosing Bickham House as your last home for your dad's journey. Here at Bickham we always respect people no matter what and we make sure they are happy and comfortable while they are here with us. We treat our residents like our own relatives. All staff were in great sadness when your father passed away. Many thanks for giving us such a good review.


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Review from B S (Son of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well-run care home, in a beautiful old building.
All the staff are very friendly and helpful. Nothing is too much trouble, lovely meals given.

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Review from Kevin T (Grandson of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff and good food.

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Review from Helen B (Daughter of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel very lucky that we managed to place both of our parents in Bickham House Care Home. Their individual needs are rather complex. Mum has advanced Parkinson's disease and Dad cannot walk after a stroke. The staff make every effort to understand and meet these needs. My parents are very happy. The
building itself and gardens are beautiful and the food is excellent but overall, it's the staff who go above and beyond that make Bickham House a truly exceptional care home.

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Review from Elizabeth L (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bickham House and its staff are the best. Mum has been there for over five years, and it has made such a difference to all our lives - we dont have to worry about Mum being on her own; she is looked after so well and is happy.

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Review from John P (Brother of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has resided at Bickham House for nearly one year now. She has settled well and very much enjoys the food. The staff are wonderful and treat all the residents with dignity and respect. Her room is warm and comfortable and very homely, with some of her own furniture and other treasured possessions.

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Review from Susan T (Daughter of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is settled at Bickham House and is kept well by all the staff who are friendly and attentive. She has the option of staying in her room and sitting in the lounge when she wishes. She takes advantage of this option. Meal times are the ideal time to sit with friends and talk together. The atmosphere
in Bickham House is happy and friendly and my mother is happy here.

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Review from L R (Daughter of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The best thing about this care home is the staff. I am always greeted courteously by any member of staff with a happy smiling face. Nothing is too much trouble for the staff and in my experience, they always treat the residents with dignity and respect. The food is freshly cooked and looks delicious.
Mum has settled in better than I could have hoped and she enjoyed the camaraderie.

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Review from Sharon J (Daughter of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to stay at Bickham House following a series of falls in her own home and, after discussing at length with the senior staff, she decided to stay. It’s a lovely homely home, with an excellent senior team, and kind and friendly carers. We feel reassured that mum is safe and treated with dignity.
She has the freedom to do her own thing but has help whenever she needs it. The food is very good with plenty of choices, and the chef is happy to accommodate lateness if we’ve been out to an appointment, or just out for fun. I’d definitely recommend Bickham House to anyone thinking of moving into residential accommodation.

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Review from S S (Granddaughter of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran moved into Bickham House at the beginning of this year. We were constantly worried when she was home alone. Bickham House has enabled us to not worry as much because we know someone is always there. My gran has settled in so much and the carers are amazing, not just with my gran but everyone
else too. We couldn't ask for more.

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Review from D B (Daughter of Resident) published on 17 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

With support, Mum had been able to stay in her own home until in her middle 90's when we realised we needed to find a residential home that offered her a caring and calm atmosphere that would look after her and recognise her individuality. At Bickham House, we feel she immediately felt comfortable.
Now
two years later, Mum is ageing, hindered with poor sight, hearing and mobility, but the staff are able to bring a smile to her face, to sit and chat. Importantly they have built up relationships with her and understand that some days are better for her than others. She still enjoys "pulling their legs" and showing her sense of humour.
Christmas is a very special time to the residents, with the house decorated, craft sessions, carols, entertainment and mince pies. As a family, different members popped in at random times. They were always offered refreshments, welcomed and invited to join in with the activity or entertainment that was going on at that moment.

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Review from Yvonne D (Power of Attorney of Resident) published on 17 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love Bickham House! The staff are amazing - they are kind, caring and compassionate, and are all brilliant at keeping a sense of humour whilst maintaining everyone's dignity. They really go the extra mile and try to accommodate everyone's special needs and requests. I love the way that staff have
the time to sit and chat to residents - it makes all the difference between a functional care home and somewhere where you feel at home! Our friend came here two years ago (in her late nineties) after a fall and decided to stay - she feels safe, valued and loved. Thank you to all at Bickham.

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Review from M W (Daughter of Resident) published on 14 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives the best care possible. It was daunting looking for a residential home for the first time in November as we needed somewhere that we all felt was right as a family. The moment you walk into the home, you feel at ease. The staff are lovely and the management go above and beyond to
ensure my mothers quality of life is the best it can be. I would 100% recommend Bickham House. It is a home from home and we couldn’t ask for more.

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Review from S O (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent at Bickham House: friendly, cheerful and always treating my mother with care and dignity. She always says how good the food is and her room is pleasant. The only problem I notice is that there are few activities actually taking place. They often seem to be planned and then cancelled.
Overall though, the standard of care seems very good.

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Bickham House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Bickham House is calculated as follows: ( (99 Excellents x 5) + (44 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bickham House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about Bickham House

What types of Care is Bickham House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bickham House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bickham House have?

There are 26 Single Rooms.

What are the Facilities & Services at Bickham House?

Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bickham House to the centre of Altrincham?

0.9 mile(s) as the crow flies, distance by road may be significantly further.