The Cedars Care Home

23 Langham Road, Bowdon, Altrincham WA14 2HX
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9.9 67 Reviews
  • The Cedars Care Home, Altrincham
The Cedars Rest Home is situated in an acre of maintained grounds and is within the leafy Bowdon conservation area near Altrincham. The home enjoys panoramic views of the Cheshire Plain. The property, formerly a 4 storey early Victorian family house, was converted by the current owners to its present usage in 1985. The Cedars is located within walking distance of Hale village and all its amenities including local bus stops, newsagents, and the main Manchester to Chester railway line. Altrincham Town Centre and Metrolink are only a 5 minute bus/car ride away. An excellent standard of accommodation combined with a friendly atmosphere and homely environment is offered at The Cedars. Care is offered for Long Term, Respite, Day Care and Convalescent Care. Services offered include, hairdressing, occupational therapy, chiropody, physiotherapy. A full activities programme is available as are organised trips. Please visit the website for more details.

Care Provided by The Cedars Care Home

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • The Cedars Rest Home Ltd
  • Person in charge
  • Kimberley Topham (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (3)

Funding & Fees Guide for The Cedars Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,495
  • Fee range is indicative only.


  • (these prices are only a guideline, please contact The Cedars Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Total of 67, showing 1-20
9.9

The Cedars Care Home has a Review Score of 9.9 (9.923) out of 10, based on 12 reviews in the last 2 years. Over all time The Cedars Care Home has 67 reviews.

Overall Experience

  • 55
  • 10
  • 1
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Date Published

67
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55
Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Cedars for just over a year now. It was such a worry for us all, at the outset. A very difficult and worrying time but we knew it was the necessary step to take, without much knowledge or understanding of the process. Cedars made it so easy for us, welcoming us into their splendid home
(more like a hotel!) with a warm and cosy lounge, like a Scottish Lodge! Mum has been widowed and lived alone for almost 33 years, so we were worried that living with others would be a concern. Not at all! She has made many friends (Upset a few on occasion, probably?!) and enjoys socialising with residents and staff in activities, exercises, and trips out. The staff are caring, patient, and attentive with Mum and also with family members. Timely comms when Mum is unwell. We are under no illusion and well aware that sadly her condition will continue to deteriorate, but as long as she remains comfortable, content, and most importantly, safe, we are grateful for the care she receives. Mum is well looked after!

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend The Cedars Care home enough. My mum went into The Cedars in October 2024, I had viewed many homes but The Cedars to me stood out from the rest with its friendly cosy atmosphere, cleanliness and forever happy staff.
Being honest moving mum in on that first day was difficult but the
staff were fabulous settling her in, making her feel welcome and putting us at ease and since then mum has put on weight, seems happier in herself, she takes part in all the daily activities and is often taken out to lunch in the local area by the staff.
Mum has found her new home and we couldn't be happier.

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Overall Experience  Overall Experience 5.0 out of 5

From start to finish all the staff have been amazing, from assisting with the interaction with the local authority through to the move. The care home is beautiful, clean with fantastic facilities. My relative is flourishing since her move into The Cedars 14 weeks ago. The daily activities and interactions
with the staff provide us with much comfort knowing she is safe and well cared for in a lovely community environment.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has received excellent care at The Cedars. The transition from home to residential care was something we were worried about but we didn't need to. She was welcomed and from the day she arrived was cared for and was treated as an individual, meeting all of her needs. She is thriving at Cedars. She
had a pressure sore for 18 months at home and within 5 weeks at Cedars it was gone! The staff are amazing and I love the constant interactive events. As a family, we can't thank them enough. She is happy and very well in herself.

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Overall Experience  Overall Experience 5.0 out of 5

Have recommended to the Ex-Service Mens Association

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Overall Experience  Overall Experience 5.0 out of 5

The Cedars are absolutely fantastic with mum. The staff are really caring and they show such compassion, treating mum with respect and dignity. Mum tell us she is “very comfortable “ there. Mums needs are met superbly well and her care package is constantly fine tuned as mums needs change. The meals
are good, wholesome home cooked food and mealtimes really are something to look forward to. They have plenty of activities to keep mum occupied and she finds them very enjoyable, especially the painting. The building and grounds are beautiful and it is all spotlessly clean and smells fresh and pleasant. I couldn’t wish for a nicer place for mum.

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Overall Experience  Overall Experience 5.0 out of 5

The care my mum receives is outstanding. She is treated with respect and dignity and her care plan is updated as her needs change. The environment is clean and welcoming and I am kept up to date with activities and how mum is doing. I feel like the staff really know my mum. The staff are just so lovely
and nothing is too much trouble.

Reply from Jonathan Symms, Director at The Cedars Care Home

Thank you very much indeed for this wonderful review.


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Overall Experience  Overall Experience 5.0 out of 5

My stepmother has been a resident at The Cedars Care Home since the end of March 2023, and I have found the home to be welcoming, caring and friendly.
My stepmother's needs are being met, and she is encouraged to join in the many activities which are available to all the residents and is treated with
kindness and respect by all the members of staff.
I am kept informed of any events which are being organised and of any practical issues concerning her, which I may be able to assist with, and I receive the monthly newsletter with updates on all that is going on.
I am happy with the care that The Cedars is providing my stepmother.

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Overall Experience  Overall Experience 5.0 out of 5

My partner was made to feel “at home” from the moment they arrived at The Cedars.
From day one nothing is too much trouble for the management and staff and they are always on hand when needed with help and encouragement.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at The Cedars Care Home for several years now. She seems to be very happy there and has no complaints. The staff are always welcoming and friendly. She has a lovely clean and tidy room, and the food is very good.
My mum had an operation a while back, which resulted in her having to
have a colostomy bag. The home was brilliant in managing this and provided extra training for the staff, so they were able to cater for her needs and support her.
They also do a lot of activities. My mum does not always want to join in, but does sometimes, and seems to enjoy the painting.
It is great to be able to visit again, now covid is over. I attended two events which the home has organised for residents and family. One at Christmas time, whereby they had a singer, and one more recently to celebrate the King's coronation. They had a singer and games (the coronation bingo was very good!) and a superb buffet. A great time was had by all. Overall as a family we are extremely happy with mums care.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the general atmosphere and pleasantness of the staff. Excellent food...halves the horror of parting with a husband who I can no longer physically care for. Always made me welcome whatever time I turn up. Cannot believe our luck as it is so near our home.

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Overall Experience  Overall Experience 5.0 out of 5

My Grandma (age 97) moved into The Cedars in April 2023, after 6 weeks in another home, prior to this she lived independently in her own home. I visited a few Residential Homes in the area, and The Cedars just stood out above all the rest. It is a very sociable place, which is perfect for Grandma,
as she loves to talk to people. There is such a warm feeling each time we go and visit. Grandma has settled very well. There are different activities throughout the week, which Grandma will join in with. All of the staff members are so welcoming and friendly. Each member of staff is aware of Grandma's care needs. We are always included in any decisions that are made involving Grandma. We are allowed to visit at anytime of the day, and can stay for as long as we like. The management team are always at hand too, which we found invaluable in Grandma's transition from another home to The Cedars. I would not hesitate to recommend The Cedars. It is like home from home.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has only recently moved into The Cedars Rest Home and the welcome and service have been exceptional.
It was a huge step for her to move from living independently in her own home and we are extremely grateful to the manager and the team at The Cedars for their personal care and attention during
this transition period.
Mum's health and cognitive ability have much improved and she is now getting more and more confident in her new home environment at The Cedars.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved into The Cedars in November 2022, and everything has gone smoothly with her transition to new surroundings. She has settled in well and looks healthier and happier than during her last months in independent living with a support package.
The team have been very supportive of
her needs, and the manager has maintained regular contact with me in the initial weeks to explain how the home works; she has subsequently made sure that I am happy with her room and the facilities generally, even suggesting a room move to improve safety for her away from the stairs.

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Overall Experience  Overall Experience 5.0 out of 5

Brilliant staff who are patient, informative, caring and proactive. No question is too much. They are understandably aware we don't know how our relative/friend is coping and they help us understand her health and deterioration. They are always welcoming with smiles. I've appreciated everything they
have done in settling my friend in, learning to understand her and getting to know her ways. A wonderful team.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and is 93 years old. She is a strong willed lady who resents being in care and the limitations it places on her independence and freedom to choose her lifestyle. The Cedars have worked to meet her needs and have never made her feel less than human. It is this respect for her humanity
that has impressed me most. Old age and senility (to use non PC words) strips us of our humanity of the ability to take decisions on our own behalf we place these in the hands of others. My mother is a fiercely difficult and stubborn woman who has never found it easy to form meaningful relationships. The Cedars work with her and with me. I feel supported and cared for too. They are an excellent care facility!

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Overall Experience  Overall Experience 5.0 out of 5

Overall my experience has been very good. The staff are very pleasant, helpful and accessible. I feel the care my auntie is receiving benefits her very much. She is very at Cedars which in turn makes me happy.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the Cedars to be very accessible to us as a family. My aunt is very well cared for. It hasn't been easy with Covid but we have always been able to come and visit her.

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Overall Experience  Overall Experience 5.0 out of 5

The care of my mum has been exceptional. Her needs are always at the forefront of the home's care. They communicate with the family at all times when Mum is not so well, appointments (which they take her to), results of any tests she needs etc. All the staff are aware of Mum's needs and her personality.
They treat Mum with dignity and respect.

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Overall Experience  Overall Experience 1.0 out of 5

Some great care staff, but ultimately this home let us down hugely as a family towards my grandmother's end. From what I experienced, completely not set up for palliative cancer care and should recognise their limitations.

Reply from Jonathan Symms, Director at The Cedars Care Home

Dear Daniel B,
We would like to express our sincere condolences on the passing of your grandmother. However, we do not recognise your description of our service. We are vastly experienced in and renowned for providing high-quality elderly care in Trafford, including palliative care, having done so for 36 years. We are registered with and inspected by the CQC, with a Good CQC rating. We receive regular referrals from Trafford Council and regular, very positive comments from everyone else, including residents, families, and social and health care professionals. Indeed, your own uncle, who was involved in your grandmother’s care on an almost daily basis whilst she was with us, has provided several exceptionally positive written testimonials of our service, and has even recommended us to other people. We are always happy to discuss and to positively address any concerns that may be brought to our attention, but we are not aware that you did so whilst your grandmother was with us.


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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for The Cedars Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for The Cedars Care Home is calculated as follows: ( (131 Excellents x 5) + (11 Goods x 4) ) ÷ 142 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cedars Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jan 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Frequently Asked Questions about The Cedars Care Home

What types of Care is The Cedars Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Cedars Care Home provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Cedars Care Home have?

There are 28 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Cedars Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Cedars Care Home to the centre of Altrincham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.