Claremont Care Home

254-256 Washway Road, Sale M33 4RZ
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9.4 7 Reviews
  • Claremont Care Home, Sale
Claremont Care Home is a care home offering high-quality care in the Sale area of Greater Manchester.

The home is a family run business that was set up in the 1980s by Mr Frank McDonnell and his family.

The home has a variety of activities to offer residents, who are encouraged to live life to the full.

Residents are treated with dignity and respect by the care home staff at all times.

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Care Provided by Claremont Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 28 Service Users
  • Primary Care Categories
  • Older Person Care
  • Younger Adults
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Claremont Care Home Ltd
  • Person in charge
  • Diane Chapman (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Last Refurbishment: 2013

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Claremont Care Home Reviews (7)

9.4

Claremont Care Home has a Review Score of 9.4 (9.375) out of 10, based on 5 reviews in the last 2 years. Over all time Claremont Care Home has 7 reviews.

Overall Experience

  • 7
  • 0
  • 0
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Date Published

7
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2

Review from J G (Wife of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always kind towards my husband and myself throughout his stay at a very difficult and testing time.

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Review from J K (Daughter of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff always accommodating with family and so beyond expectations. Highly recommend this Care Home which is definitely a home.

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Review from Debbie T (Daughter of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Claremont for a few years now and he is very happy, we could not have chosen a better home for him. Staff are the best in every way, kind, caring, patient and very friendly. Food is wonderful according to my Dad.

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Review from D F (Son of Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at the Claremont Care Home for three years. The Management and care staff are excellent and quickly built up a pleasing relationship with Mum; they always do their best to make her comfortable and always treat her with respect and dignity.
Thank you to all of the staff who
give our mum such an outstanding level of care.

Reply from Robert Loyeau, Management Team at Claremont Care Home

Thank you for your lovely comments. It's a pleasure looking after your Mother.


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Review from Susan E (Daughter of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Claremont is a very homely place. The staff are all so caring. They help to make a pleasurable stay for all the residents. Claremont is very clean and well-presented.

Reply from Robert Loyeau, Management Team at Claremont Care Home

Thank you for your lovely comments. It's a pleasure looking after your father.


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Review from Christine A (Daughter of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is really happy at Claremont Care Home and settled in very well. The staff are kind, patient, caring and friendly giving the place a real family atmosphere. They are also very approachable to discuss well-being issues. They organised a Jubilee Party last summer in the garden, it was a fun
and happy occasion. Last week the residents sang carols in the lounge by the lovely Christmas tree, with lots of smiles and laughter. The residents can join in as much as they like but privacy is also respected. It puts my mind at rest knowing that my mother is in a safe environment and is enjoying herself.

Reply from Robert Loyeau, Management Team at Claremont Care Home

Hi Christine,
Thank you so much for your lovely review.


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Review from M C (Power of Attorney of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our initial search revealed that the Care Quality Commission had rated Claremont Care Home ‘Good’ in every respect.
Our loved one had her own room with personal bathroom facilities and was able to bring her own favourite artefacts, making it more homely. She was very happy there, giving us great peace
of mind.
Staff-to-resident ratios were good. Staff were kind and patient, letting us know if anything was needed. Safeguarding processes were in place for dementia. Liaison with social services and local agencies was good. Care processes were well established; nutrition, laundry, hairdressing etc. Walking frames and wheelchairs were available for outside trips.
Claremont allowed us special events such as a private birthday tea, which enabled us to have some special time alone with her.
We were extremely satisfied with everything about Claremont Care Home and would confidently recommend it as a safe, caring and secure environment for your loved one.

Reply from Robert Loyeau, Management Team at Claremont Care Home

Thank you so much for your lovely review. I will pass your comments on to the staff.
Thanks again.


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Current Review Score: 9.4 (9.375)

Overview of Review Score

The Review Score of 9.4 (9.375) out of 10 for Claremont Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.982 for Claremont Care Home is calculated as follows: ( (56 Excellents x 5) + (1 Goods x 4) ) ÷ 57 Ratings = 4.982

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.393 Points relating to the number of positive Reviews for Claremont Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 5 Positive Reviews ÷ 5.6 = 0.893

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Claremont Care Home

What types of Care is Claremont Care Home registered for?

Older Person Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Claremont Care Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Claremont Care Home have?

There are 26 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Claremont Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Claremont Care Home to the centre of Sale?

1.2 mile(s) as the crow flies, distance by road may be significantly further.