There is on-site parking in front of reception. If the car park is full, roadside parking is available along West Road.
Handsworth has a Review Score of 10 (9.977) out of 10, based on 11 reviews in the last 2 years. Over all time Handsworth has 46 reviews.
Review from Christine C (Daughter of Resident) published on 27 January 2025
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you so much for your heartfelt comments regarding the care we provide for your father. Your feedback means the world to us, and it's truly heart-warming to know that our efforts are making a positive difference.
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Review from Jaqui S (Sister of Resident) published on 26 November 2024
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you so much for your lovely review. It was our absolute pleasure to take care of your wonderful sister, we are so happy that her experience of staying with us was such a positive experience and we look forward to her staying with us again.
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Review from Judy B (Daughter of Resident) published on 19 November 2024
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you for taking the time to share your experience with us. We are happy to have been able to provide care for your mother.
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Review from Sarah D (Friend of Resident) published on 14 June 2024
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you so much for such a heart-warming review. We are so very happy that your friend, yourself and your family are very happy with the care and support your friend receives at Handsworth.
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Review from Maivena B (Sister of Resident) published on 3 May 2024
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you so much for your wonderfully kind words. It really was a great pleasure having your brother stay with us, he was loved by all the staff and residents, and he will be greatly missed by us all. We wish him all the very best for the future.
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Review from Ensley B (Brother of Resident) published on 1 May 2024
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you for taking the time to review Handsworth. It was such a pleasure having your brother with us for respite care, the staff and residents miss him being around and we all wish him all the very best for the future.
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Review from Samuel P (Friend of Resident) published on 8 April 2024
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you for taking the time to write a lovely review. Although you do not reside at Handsworth you are most definitely part of our family and each week the residents and staff love having you spend time with us. We are also extremely happy that you had no injuries caused by your unfortunate accident.
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Review from Karen B (Daughter of Resident) published on 19 March 2024
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you for taking the time to review Handsworth, we are very pleased that you have rated us five stars in each area.
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Review from June B (Daughter of Resident) published on 16 July 2023
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Reply from Julia Ronan, Home Manager at Handsworth
It was an absolute honour to look after your mum, from the moment she moved into Handsworth she became part of our family. Your mum was such a beautiful soul whom we all loved so dearly, and it was such a pleasure to be with her and yourselves at the end of her life, she will be missed by everyone at Handsworth. Thank you for your wonderful comments, these mean so much to us all.
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Review from Alex P (Son of Resident) published on 15 May 2023
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you so much for the lovely review. It was an absolute pleasure to look after your father whom we all grew so fond of.
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Review from Ramona M (Daughter of Resident) published on 24 April 2023
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you for your lovely comments. Your mum was a very well loved part of our family and will be very sadly missed by us all.
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Review from Susannah W (Daughter of Resident) published on 22 December 2022
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Review from Keith B (Nephew of Resident) published on 5 September 2022
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you very much for your kind words. It was our absolute pleasure to have your relative be part of the Handsworth family, she was very much loved by us all and so dearly missed.
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Review from Karen C (Niece of Resident) published on 7 June 2022
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you for your lovely words. Your uncle is a very munched loved part of the Handsworth family, and we wouldn’t want him to be anywhere else but with us.
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Review from Stewart M (Son of Resident) published on 18 February 2022
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you for you lovely review. It was an honour to have your Mother live with us at Handsworth, we will all remember her with great fondness.
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Review from Sarah J (Sister of Resident) published on 15 November 2021
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Review from Mechelle A (Daughter-in-law of Resident) published on 7 October 2021
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you for such a lovely review. It was such an honour to care for your mother whilst she was at Handsworth.
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Review from Christine C (Regular Volunteer) published on 25 June 2021
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you so much for the support you show our residents whilst visiting Handsworth. Thank you also for your lovely kind words.
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Review from Elaine H (Goddaughter of Resident) published on 15 March 2021
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you for all your support and your very kind review.
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Review from Christine S (Daughter of Resident) published on 5 October 2020
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Reply from Julia Ronan, Home Manager at Handsworth
Thank you for your thoughtful comments and your continued kindness and support.
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The Review Score of 10 (9.977) out of 10 for Handsworth is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.977 for Handsworth is calculated as follows: ( (126 Excellents x 5) + (3 Goods x 4) ) ÷ 129 Ratings = 4.977
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Handsworth is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Apr 2019
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