What types of Care is Heathside registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Heathside provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

What are the Facilities & Services at Heathside?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Heathside to the centre of Altrincham?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Heathside care home, 74 Barrington Road, Altrincham, Greater Manchester WA14 1JB

Review from Gillian D (Daughter of Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience

Our Mum moved into Heathside in January 2022 and her quality of life is 100% improved. Basically, The management and staff at Heathside have saved Mum's life, for which we are truly grateful.
We watched Mum deteriorate and be traumatised as she had her independence taken away when she moved into a

nursing home!
With Heathside's holistic approach, genuine care and treating residents with dignity as well as individuals, we now have our Mum back. Mum has settled so well and enjoys spending time with her new friends in the lounge, participating in activities, eating the delicious home cooked food and is able to get up and walk around herself. Mum is safe and well cared for.
Thank you Heathside.

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Review from L W (Daughter of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience

Heathside is a lovely place to live. My 95-year-old mother settled in very quickly. She speaks so highly of the staff, their kindness and the care she receives there. To her it is home from home. Nothing is too much trouble. The staff get to know the residents and treat them as individuals. The home

is welcoming and safe. You are always greeted with a smile, whether you live there or are just visiting. I would be happy to move in, myself, if the need arose. So delighted that my Mum is a resident at Heathside.

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Review from Stephen G (Friend of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience

I find the home a very caring place. All the staff are friendly and will do whatever you ask of them relating to the well being of residents. The rooms are clean and tidy. The social spaces are bright and cheerful.

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Review from A W (Son of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience

Fantastic! Having visited numerous care providers and to be honest shocked at what was on offer I got a different feel about Heathside at my initial visit. The management were the only ones who actually took time to do a one-to-one assessment before my Mum eventually moved in therefore no surprise that

Mum's room had all the correct adaptations required from the start. The management and staff are open and honest and can't fault the care and attention my mum gets. The local NHS doctor assigned to home is very proactive as are the Heathside staff. After 18 months of very frequent and often unannounced family visits, we have always found Mum to be well looked after. Mum enjoys the entertainment (especially the singers) and interacting with the staff and residents and our family have peace of mind Mum is safe and well looked after.

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Review from Iris N (Daughter of Resident) published on 2 March 2020
Submitted via Website • Report

Overall Experience

Outstanding facility. All the staff care. They have a holistic and individual approach to all the service user's care. Calm and safe environment. Outstanding food choices and activities.

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Review from B M (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience

I have found the residential home to be warm and inviting. I have great respect for all the staff who do a wonderful job of caring for people with various needs.
I feel my mother gets the best care and I never worry as I know she is in a safe and secure home.

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Review from Hazel L (Daughter of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience

Heathside is very well run residential home.
Mum is well looked after and she is safe and secure. This gives all the family great peace of mind.

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Review from Ann M (Daughter of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience

All staff are caring, dedicated and treat residents with dignity and compassion. This care home has a homely feel to it.
A clean environment with staff that clearly work as a team. I would highly recommend Heathside to anyone looking for a care home.

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Review from Christine P (Daughter of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience

My father has been resident for three and a half years. He is very happy and contented, well looked after with all his personal hygiene. When he is unwell the doctor is called when necessary.

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Review from Alan L (Son of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience

What I appreciate above all is that the staff seem to genuinely care about the residents and somehow, have time for them.

It creates a very warm atmosphere.

In addition, Heathside is clean and comfortable and the food appears to be much appreciated by the residents.

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Review from Tony C (Son of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience

I am so pleased having chosen Heathside for my mother's care home. The home is always clean and warm and the residents are treated with kindness and respect by the staff.
They have many activities and trips organised. Highly recommend Heathside.

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Review from Janice R (Daughter of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience

Management and staff are approachable, friendly, caring and respectful towards residents and their families. Clean and tidy internally and there have been updates and improvements recently, all beneficial to residents and their care. This is a very "Homely" care home.

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Review from C B (Son of Resident) published on 6 April 2017
Submitted via Postal Card • Report

Overall Experience

Heathside is a well managed and caring home.

The staff turnover appears low and the same people have been there a long time.

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Review from K F (Wife of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience

Due to my incapacity, my husband had to spend 6 weeks in care.
The staff at Heathside were very helpful and took very good care of my husband, making sure he was well cared for and all his needs met.

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Review from C G (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience

Mum, who has dementia, went into Heathside for 3 weeks respite whilst I had a holiday and she has been there ever since. She has settled into all aspects of life there. The staff are wonderful in their attention to every resident. Mum likes the food and is always clean and happy. I count myself extremely

lucky to have found a home for mum with first class staff, food, cleanliness and facilities.

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Review from Ian N (Son of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience

My father has resided at Heathside since May 2016 and I am very impressed with the service received. I receive very prompt communication if my father is ill or has had a fall and the staff follow all guidelines. They always enlist the help of the appropriate health care professionals. The staff treat

him with dignity at all times and are most courteous and open with family members. Food and drink are readily available and of an excellent standard.

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Review from M H (Son of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience

A bit of a mixed bag really, some of the staff are lovely but then again there is a lot of staff turnover at junior levels. There is generally a willingness to help, but sometimes it can take quite a while for things to happen. From what my mother tells me the food and drinks offering is adequate but

often no more than that although again a new chef can make a short term difference. Having noted the above I have no experience of other homes by which to compare.

Reply from Philomena, Care Consultant at Heathside

Many thanks for your valued feedback. As Social Care requires dedicated commitment from staff with empathy unfortunately if it is found that new recruits are not suitable after induction period they then move on to other careers. With reference to the menu, we can assure you they are changed on a regular basis with input from the residents themselves. We would also like to assure you the cooks are highly trained in Nutritional Values and have qualifications in MUST, Food Hygiene, Food Preparation, Kitchen Management, Health and Safety, Dignity, PCP and Diabetes. Alternatives are always offered and we strive for continued improvement in all areas at all times. Once again thank you for taking the time to review Heathside, very much
appreciated.

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Review from K G (Sister of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience

I am very happy with this care home.
The staff are very good.
The place is clean and does not smell like some care homes my brother has been in.
On the whole a very nice place.

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Review from Catherine R (Daughter of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience

The staff are well informed, hardworking and incredibly patient. The home is clean and tidy and a welcoming place. My mother is very settled.

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Review from S S (Daughter of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience

Mum is so much better since she moved to Heathside and we have peace of mind knowing she is being well looked after. The staff all help to create a lovely atmosphere and are willing to go the extra mile caring for the residents, keeping the family informed and making us feel welcome when we visit.

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Heathside

Care Provided by Heathside

Good to Know

Funding & Fees Guide for Heathside

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Heathside Reviews (21)

Overview of Review Score

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Care Quality Commission (CQC) Rating

Overall
Requires improvement

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Awards / Recognitions (0)

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Frequently Asked Questions about Heathside

What types of Care is Heathside registered for?

What additional types of Care does Heathside provide?

How many Rooms does Heathside have?

What are the Facilities & Services at Heathside?

How far is Heathside to the centre of Altrincham?

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Care Provided by Heathside

Good to Know

Funding & Fees Guide for Heathside

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Heathside Reviews (21)

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall Requires improvement

Bed Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

Frequently Asked Questions about Heathside

What types of Care is Heathside registered for?

What additional types of Care does Heathside provide?

How many Rooms does Heathside have?

What are the Facilities & Services at Heathside?

How far is Heathside to the centre of Altrincham?

Overall
Requires improvement