The Chanters Care Home

Tyldesley Old Road, Atherton, Manchester M46 9AF
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8.6 39 Reviews
  • The Chanters Care Home, Manchester
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Care Provided by The Chanters Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Anne Hargreaves (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for The Chanters Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,335 – £1,335
    • Self-Funded Residential Dementia Care £1,335 – £1,335
    • RESPITE Self-Funded Residential Care £1,335 – £1,335
    • RESPITE Self-Funded Residential Dementia Care £1,335 – £1,335
  • (these prices are only a guideline, please contact The Chanters Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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The Chanters Care Home Reviews (39)

Total of 39, showing 1-20
8.6

The Chanters Care Home has a Review Score of 8.6 (8.597) out of 10, based on 3 reviews in the last 2 years. Over all time The Chanters Care Home has 39 reviews.

Overall Experience

  • 24
  • 15
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Date Published

39
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36

Review from Paula D (Daughter-in-law of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a home maintenance urgency and my mother-in-law came to The Chanters for respite care while it was all sorted. Words cannot express how wonderful the home, staff and residents are. From walking into the front door the feeling you get is so warm and welcoming, we think you're all fabulous and
do a fantastic job.

Reply from Anne Hargreaves, Home Manager at The Chanters Care Home

Thank you so much for your comments. I will pass these over to the staff. It's always nice to receive positive feedback, many thanks for your support.


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Review from E A (Sister-in-law of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely a fantastic place for our loved ones! Daily activities, trips out I’m happier knowing my relative is being looked after here well recommend, the staff always have a smile on their faces and treat the residents with care and laughter

Reply from Anne Hargreaves, Home Manager at The Chanters Care Home

Thank you so much for your comments. I will pass these over to the staff. It's always nice to receive positive feedback, many thanks for your support.


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Review from W Q (Daughter of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful hard-working staff. They have really looked after mum with kindness and compassion. They have a great sense of fun and are always cheerful. They keep us updated on how she is and are very patient with our constant questioning. Amazing team.

Reply from Anne Hargreaves, Home Manager at The Chanters Care Home

Thank you so much for your comments. I will pass these over to the team. It's always nice to receive positive feedback, thank you for your support.


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Review from H O (Wife of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came into your care home for two weeks and I can truthfully say he was well cared for. Clean clothes on each time I visited and shaven. he joined in the activities and seemed quite at home at Chanters. Well done to all the staff who cared for him and in the future when needed he can come
back to Chanters for another "holiday". Thank you.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for your comments. I will pass these over to the team. It's always nice to receive positive feedback, thank you for your support.


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Review from Jane C (Daughter of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are happy with The Chanters. Mum seems very settled.
However, we would like updates. Appreciate staff are busy but an email, say every two months, with updates and progress for Mum.

Reply from The Chanters Home Manager at The Chanters Care Home

Thank you for your feedback, it is gratefully received as it aids us to improve our practices. Sadly, due to GDPR we are unable to email relating to individual care, however, we do hold 6 monthly reviews involving the families as able.
Following the Covid restriction’s being relaxed, and open visiting commenced, if you would like to book in for a review, it would be our pleasure to accommodate.


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Review from Jennifer C (Wife of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm hoping to get him in very soon. My husband has mixed dementia. A lovely man, all the staff liked him, a very pleasant guy. I should have left him in longer as he loved it there, he had a 1-week respite stay and now I need more weeks leading to a permanent residency. I have his name on a waiting
list, but there are 4 in front of him. I have cancer so I need the help.
The rooms are lovely and spotless. The staff are lovely and kind, the whole place is superb and where I want my loved one of 60 years to be as soon as possible.

Reply from The Chanters Home Manager at The Chanters Care Home

Thank you so much for your comments. I will pass these over to the team. It's always nice to receive positive feedback, thank you for your support.


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Review from D K (Brother of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in The Chanters Care Home since February 2021 and her care has been great. If I have a question and the person I ask doesn't know they will go and find someone who does. I find it very easy to arrange to visit just a phone call and all is arranged and there are still Covid checks,
which I think is very important.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for your comments. I will pass these over to the team. It's always nice to receive positive feedback, thank you for your support.


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Review from Joe H (Husband of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the home to be very clean and inviting. The staff are very understanding, helpful and professional.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for your comments. I will pass these over to the team. It's always nice to receive positive feedback, thank you for your support.


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Review from Dorothy Y (Husband of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only been in the Chanters Care Home for a year and a half. I have had no complaints whatsoever. He is in a very comfortable room and is always clean and cared for. I have no complaints about his care.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for your lovely comments. I will pass these over to the staff. It's always nice to receive positive feedback, many thanks for your support.


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Review from J C (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is very good, I'm kept informed of any problems. I don't like the appointment system as I'm not local and used to pop in when close, also my mum has lots of great grandchildren some she hasn't met yet and others not seen for over 2 years which she gets very upset about. Hopefully, that
should be sorted soon. Apart from that everything is fine.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for your comments. I will pass these over to the staff. It's always nice to receive positive feedback, many thanks for your support.


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Review from J M (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home appears to be very clean and tidy. The residents are looked after and have varied activities going on. The garden is kept beautifully.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for your lovely comments, I will pass these over to the staff. It's always nice to receive positive feedback, many thanks for your support.


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Review from Enid F (Wife of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was admitted to The Chanters Care Home during the pandemic, from what I have seen I’m happy with the way he is being cared for but can’t comment on the facilities etc because I can only see him in his room and haven’t seen anywhere else. I’m also not familiar with the staff because I don’t
see them for long. I have put ratings in for everything but as I said before I don’t really think I can comment on everything as I don’t know.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for your comments on the care, I will pass these over to the staff, it's always nice to receive positive feedback. Hopefully, with the restrictions being eased following the pandemic, you will gain a better view of the services we provide on future visits. Many thanks for your continued support.


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Review from Sean D (Son of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant place, the staff are superb.

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Review from Theresa B (Daughter of Resident) published on 19 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum passed away in The Chanters care home last week. I cannot thank the management and staff enough for all the love care and attention they have given to her in the last twelve months, an excellent care plan was put in place immediately. Mum had very severe dementia and was always treated
with dignity and respect. All staff are professional, welcoming and caring to all residents, family and friends.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for your lovely comments, I will pass these over to the staff. It's always nice to receive positive feedback, many thanks for your support.


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Review from Angela R (Daughter of Resident) published on 8 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We owe a debt of gratitude to all the staff team at The Chanters Care Home for their care for residents and their determination to maintain a happy, stimulating environment for them despite the challenges of the past months. Since the re-opening of the home for planned visits by family and friends
I have been impressed by the safeguarding measures in place and the consistency in standards evident throughout. Members of the team have been well trained in the procedures for welcoming visitors including testing, recording data and issuing correct personal protective equipment, tedious at times but always carried out with a smile and humour! It is wonderful to see the reaction of our family members to having a visitor in their room again. A long-awaited blessing.
I, like many others, hope that all our highly skilled and compassionate social care workers will finally receive the professional and financial recognition they deserve. Thank you.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for your lovely comments, I will pass these over to the staff. In a sometimes tough sector, it's always nice to receive positive feedback, many thanks for your continued support.


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Review from Phil M (Son of Resident) published on 21 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my father entered the care home all the staff members I have spoken to have been very friendly and helpful. They have always tried to give as much information as possible on Dad's condition and welfare, especially important under the current lock-down situation, where visiting is limited.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for the lovely feedback; your comments will be passed on to the team.


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Review from L J (Daughter of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of The Chanters Care Home are always professional with care and support both to my mother and also to me. During this very difficult pandemic time, I have been able to keep in touch with my mother by email, letter and video phone contact, all have proven to be a reassurance and comfort. I
cannot thank The Chanters staff and management team enough for their kindness, loyalty and friendship. I would definitely recommend The Chanters Care Home.

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Review from Alison B (Daughter of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has had the most professional, outstanding and wonderful care from the staff at The Chanters Care Home.
The last few weeks have been a very difficult time for Mum and me, but we have been surrounded by warmth and understanding and treated with unfailing dignity and compassion.
When the world
seems to be a grim and joyless place, such care warms the soul.
I will always remember and be grateful for the care my Mum has had and for the support given to me.

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Review from David H (Son of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came for a weeks respite care. We were very impressed with the staff we first met during the initial assessment and during her stay,
The home appeared very well run, clean and hospitable. She very much enjoyed her stay and hopefully will be able to return.

Reply from The Chanters Home Manager, Home Manager at The Chanters Care Home

Thank you so much for your lovely comments, I will pass these over to the staff. In a sometimes tough sector, it's always nice to receive positive feedback.


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Review from Nicholas A (Son of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very polite staff, helpful and always smart.
The home is in good repair and deco is tidy, clean, with good facilities for residents.

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Current Review Score: 8.6 (8.597)

Overview of Review Score

The Review Score of 8.6 (8.597) out of 10 for The Chanters Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for The Chanters Care Home is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.625 Points relating to the number of positive Reviews for The Chanters Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 3 Positive Reviews ÷ 8 = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Chanters Care Home

What types of Care is The Chanters Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Chanters Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Chanters Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at The Chanters Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Chanters Care Home to the centre of Manchester?

10.3 mile(s) as the crow flies, distance by road may be significantly further.