Garswood House

Wentworth Road, Ashton-in-Makerfield, Wigan WN4 9TZ
Submit a Review
9.1 30 Reviews
  • Garswood House, Wigan
Garswood House is an attractive home one mile from the town of Ashton-in-Makerfield. Its dedicated and trained staff team work hard to make residents feel welcome, and there is a good social atmosphere, with residents enjoying access to a number of comfortable lounges and a secure garden area.

The home includes a specialist household, which has been adapted to meet the needs of people with dementia. Its open plan layout aids orientation and independence and residents are supported to maintain skills and interests.

Throughout the home, there is a lively programme of activities, which evolves according to the interests of residents.

Show Garswood House on the Map

Care Provided by Garswood House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Rita Higson (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (53)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998
    • Number of floors: 1

Funding & Fees Guide for Garswood House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,200
  • (these prices are only a guideline, please contact Garswood House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Garswood House Reviews (30)

Total of 30, showing 21-30
9.1

Garswood House has a Review Score of 9.1 (9.141) out of 10, based on 9 reviews in the last 2 years. Over all time Garswood House has 30 reviews.

Overall Experience

  • 21
  • 9
  • 0
  • 0
  • 0

Date Published

30
2
6
9
21

Review from Andrea C (Daughter of Resident) published on 8 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Garswood House is an extremely warm and friendly place my for mum to live in and all the staff are wonderful from the manager and all the caring staff who make all the residents at home and safe. When my mum chose to leave her home after numerous years, as her daughter, I had reservations of how my
mum would accept the change into a care home but surprisingly, during every visit from family and friends she tells them all that she loves being at Garswood House and does not regret leaving her previous home at all. I am amazed that she settled so soon I thought it would take a few months but its all down to the set up of the home and the caring staff who make all the residents special. The home is spotlessly clean and all on one level with plenty of spacious room both inside and outside plus there are activities on for the residents to join in and all my mum's needs are catered for, from daily papers and weekly hairdresser to a great choice of daily meals available. It's great my mum has settled in.

Reply from Christine Hiley, Home Manager at Garswood House

I would just like to express my sincere thanks for the wonderful review you have given Garswood House and our staff on carehome.co.uk.
Your mum giving up her own home is probably one of the hardest decisions she has made, we are firstly glad to have been the home she selected and secondly happy to hear that we have made her feel so welcome and made it easy for her to settle in, putting her families mind at ease.
Care homes do not always get the recognition they deserve your comments will help lift the profile of the home and hopefully help other families who may find themselves in the same situation when looking for a care home for their loved ones.
My staff are happy with every review we receive and feel appreciated and inspired when they hear such positive comments about the good work they are doing.
On a personal note may I take this opportunity to thank you for taking the time to post this review which means so much for me and also my staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Son of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff provided excellent care for my mum and the rest of our family and friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D P (Son of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was admitted into Garswood House initially for a weeks respite to allow the family to go on holiday. 5 days into her stay we were advised to return home as she quickly deteriorated. After 11 days she sadly passed away. The impression the staff made on us all will stay with us for a very long time.
They cared for mum with dignity, respect and showed genuine love and compassion as they performed their daily tasks. Nothing was too much trouble for family and friends alike, with regular visits offering tea, coffee and biscuits, even a bed for those who stayed overnight. At a time when many care homes make the news for all the wrong reasons, Garswood House is a shining example of how it should be done. And our family will be forever grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went into Garswood House initially for one weeks respite, whilst the family went on holiday. During her stay, she became very unwell. This resulted in her dying after only being in their care just over a week. The staff, care home manager and health professionals who cared for Mum treated her and
the wider family with the utmost respect, and we cannot thank them all enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Freda L (Daughter of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's difficult to put into words how this care home dealt with my mum. The whole staff, from management down, was so friendly, helpful and treated Mum with dignity. It was a wonderful experience for all our family and the staff made sure we had everything we needed.
They made a very difficult situation
easier to bear with the kindness they showed. I just want to say a big thank you to all. Mum passed away today, 13th August 2019 and all staff were so helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D L (Son-in-law of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed by the efficiency and especially the kindness of all the staff. They were gentle and caring for my mother in law and also supportive of all her many visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laura P (Granddaughter of Resident) published on 19 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst we thought we were putting grandma in respite care at Garswood Home, gradually she took a turn for the worse and we sadly lost her. We can’t thank you enough for all your love, care and support for grandma and us a family, nothing was any bother to you all. Amazing staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicole P (Granddaughter of Resident) published on 19 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this place enough! The care and compassion the staff showed towards my grandma and the family throughout her stay was 5*
Nothing we asked was too much trouble, it was clear to see that the staff have genuine passion and love for their job. As a family, we can’t thank them enough for
their concern and kindness.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel L (Granddaughter of Resident) published on 14 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living nearby, I had always driven past on a daily basis and imagined life inside Garswood House would be dull, dark and depressing. How wrong could I have been!
My beloved Grandma was cared for with genuine love, concern and commitment over the course of her 9-day stay.
The staff have beautiful relationships
with each other, the residents and with us as a family in a state of disbelief. We were accommodated from the moment we entered the building and even beyond Grandma's stay. What a safe haven with special staff who will now always have a bond with our family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kelly W (Daughter of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot thank the staff enough the love and care my dad has been receiving is out of this world! My dad has come on health wise and happiness each and every day, he’s so settled not upset away from mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.1 (9.141)

Overview of Review Score

The Review Score of 9.1 (9.141) out of 10 for Garswood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.392 for Garswood House is calculated as follows: ( (47 Excellents x 5) + (49 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 102 Ratings = 4.392

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.749 Points relating to the number of positive Reviews for Garswood House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 9 Positive Reviews ÷ 10.6 = 0.849

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet