Golborne House

Derby Road, Golborne, Warrington WA3 3JL
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9.8 13 Reviews
  • Golborne House, Warrington
Golborne House is a fabulous and spacious home in the heart of Golborne. Residents are able to maintain strong links with community life, maintaining as much personal independence as possible, while enjoying the peace of mind that comes from being in a 24-hour care setting. Staff are caring, kind and qualified in supporting older people.

Golborne is part of the CLS Group, which provides ongoing support to the home in terms of staff training and property services. It is highly regarded in the local community and amongst peer organisations.

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Care Provided by Golborne House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Karen Alford (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (45)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for Golborne House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,100
  • (these prices are only a guideline, please contact Golborne House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Golborne House Reviews (13)

9.8

Golborne House has a Review Score of 9.8 (9.763) out of 10, based on 10 reviews in the last 2 years. Over all time Golborne House has 13 reviews.

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Review from Mark R (Son of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum came to stay she has been so much happier than when she was living at home. I have been most impressed with the Staff who are welcoming, friendly, helpful and always attentive to my mothers needs. I am always kept well informed of her progress and I feel confident that she is being well
cared for. They provide lots of entertainment for the residents and my mum is now happy to call this her home.

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Review from Allan S (Son of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well what can I say but that Golborne House is a credit to the girls and management! You have some very special people working there. The room and cleanliness were very good and I wouldn't hesitate to recommend Golborne House to any body worried about elderly care.

Reply from Rahi Joshi, Marketing Associate at Golborne House

Thank you for your kind words. Our team takes great pride in providing a warm, clean, and caring environment, and your recommendation means a lot to us. Kind regards.


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Review from J P (Niece of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my aunt has arrived here she is a lot happier. Her needs are always taken care of. She always tells me the meals are lovely and she is well-fed. Everyone here is always lovely when I visit.

Reply from Rahi Joshi, Marketing Associate at Golborne House

Thank you for your kind words. We're delighted that your aunt is happy and well cared for. Our team strives to provide a warm and welcoming environment, and we truly appreciate your feedback.


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Review from Ken P (Friend of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the care home to be very friendly and homely, warm, very clean and providing good food. Our concerns that the new resident may not settle quickly were unfounded, he was made to feel part of the team from the word go. As visitors, we have always been treated respectfully with all the staff
being very helpful. The cat is an added bonus.

Reply from Rahi Joshi, Marketing Associate at Golborne House

Thank you for sharing your experience. We're pleased to hear that your loved one settled in well and happy at Golborne House. Kind regards.


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Review from Lindsay I (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Golborne House for almost 4 years. From the very start she has been well looked after and very happy. Staff are lovely, very helpful and friendly and they communicate with family extremely well. It’s clear that Mum’s welfare and wellbeing are their priority and we have
never had any concerns about her care. We are always encouraged to speak to them if we have any concerns and they very much have an open-door policy for families to speak to them if they feel that they need to. The management team are excellent and this filters through to all other staff (carers, entertainment staff, catering staff etc). They provide excellent day trips and entertainment for residents to enjoy. They keep families regularly updated with general info and photos on their social media pages. It’s extremely hard to move your loved one into a care home but it’s so much easier to cope with when you have the wonderful experience that we have had. Thank you to all the staff for the wonderful job that you do!

Reply from Rahi Joshi, Marketing Associate at Golborne House

Thank you so much for your heartfelt feedback about Golborne House. We're thrilled to hear that your mum has been well cared for and happy during her time with us. It's wonderful to know that our efforts are appreciated and that you feel supported. We'll continue to provide excellent care to ensure your mum's continued happiness and comfort. Kind regards


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Review from Michael H (Son of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole staff at Golborne House are always welcoming and cheerful when we arrive to visit my mother. Her bedroom is kept very clean, and she seems happy and settled. She enjoys the activities, especially dominos and bingo.

Reply from Rahi Joshi, Marketing Associate at Golborne House

Thank you for sharing your feedback and entrusting us with your mother's care. I will ensure your kind words are passed on to the home team. Kind regards.


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Review from Yvonne F (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Golborne House makes me feel confident that my mum is being cared for, the staff are always friendly and caring, and take time to speak if I have any questions about my mum.
I love the fact that most of the staff are local and most of them know all the families of the residents.

Reply from Rahi Joshi, Marketing Associate at Golborne House

Thank you for sharing your feedback and entrusting us with your mother's care. I will ensure your kind words are passed on to the home team. Kind regards.


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Review from Dianne C (Daughter-in-law of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was a resident here from November 2023 until February 2024. Although she was only here for a short time, she was so very happy, it's just a shame she didn't get to spend longer here, but unfortunately she passed away on the 2nd February 2024.
She made friends very quickly with both
the staff and other residents and the staff were amazing with her.
Nothing was too much trouble and they were so welcoming to us when we came for a visit.
As a family, we would like to say a heartfelt thanks to you all for the care you gave to our lovely Mum.
She has left a huge gap in our lives and I'm sure she'll be missed at Golborne House too.

Reply from Rahi Joshi, Marketing Associate at Golborne House

We are deeply saddened by the loss of your mother-in-law, and our heartfelt condolences go out to you and your family during this difficult time. Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your mother-in-law is at ease with us. I'll forward your warm sentiments to our home team. Kind regards, Rahi.


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Review from C W (Daughter of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming and pleasant. Lovely staff, always helpful. Food is recommended. Good overall atmosphere.

Reply from Rahi Joshi, Marketing Associate at Golborne House

Thank you for your kind feedback. We appreciate you recognising our staff's efforts. I'll forward your warm sentiments to our home team. Kind regards.


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Review from Jodie P (Granddaughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are pleased my nan is in this home. Every staff member gives their all to her and it's nice to see her laughing and joking with certain staff members. Shower day can be a bit stressful for my nan but they never fail to get her her hygiene up to standard. They have a lot of patience and
she has settled in very nicely now after living there just under 12 months.

Reply from Rahi Joshi, Marketing Associate at Golborne House

Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your nan is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards.


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Review from Robert N (Son-in-law of Resident) published on 6 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care provided to my father-in-law by the staff at Golborne House was first class and I cannot thank them enough. They were always very welcoming to all our family members, whilst at the same time ensuring that all visitors, staff and residents were kept safe during our visits. Thank
you to all concerened and I would certainly recommend this location to anyone.

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Review from I W (Brother of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is living advertisement for Golbourne House for the loving care he has received - especially in these most trying of times. Every member of staff I have met has been cheerful and very helpful. Most importantly he is happy and I have peace of mind knowing that he is safe and well cared for.

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Review from D S (Son of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and look after the residents very well. The home is very clean and tidy. There are always activities going on and fundraising is always taking place for the residents' comfort fund. The food is good and the staff try to cater to the residents' every need.

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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Golborne House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.763 for Golborne House is calculated as follows: ( (93 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 118 Ratings = 4.763

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Golborne House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Golborne House

What types of Care is Golborne House registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Golborne House provide?

Day Care, Convalescent Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Golborne House have?

There are 45 Single Rooms.

What are the Facilities & Services at Golborne House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Golborne House to the centre of Warrington?

6.0 mile(s) as the crow flies, distance by road may be significantly further.