Hourigan House

Myrtle Avenue, Leigh WN7 5QU
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9.8 30 Reviews
  • Hourigan House, Leigh
Hourigan House is located in a residential part of Leigh, offering 24 hour support in a friendly care setting. Residents are encouraged to maintain an active lifestyle and there is a wide range of activities and entertainment on offer, which is carefully designed to reflect the interests of people in the home.

At the same time, residents enjoy the peace of mind that comes from knowing that a caring and qualified staff team is always at hand to provide expert support and back-up.

This purpose-built home houses up to 40 residents, and enjoys good links in the local community, including to healthcare and other professionals.

Residents are encouraged to pursue their own day-to-day living decisions, with local churches nearby, together with a bowling green and pub to enjoy.

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Care Provided by Hourigan House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Joanne Nelson (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Funding & Fees Guide for Hourigan House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,050
  • (these prices are only a guideline, please contact Hourigan House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Hourigan House Reviews (30)

Total of 30, showing 21-30
9.8

Hourigan House has a Review Score of 9.8 (9.810) out of 10, based on 15 reviews in the last 2 years. Over all time Hourigan House has 30 reviews.

Overall Experience

  • 26
  • 3
  • 1
  • 0
  • 0

Date Published

30
3
13
15
15

Review from Jennifer G (Daughter of Resident) published on 29 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. The staff are amazing, they are very caring and treat everyone with respect and dignity. My mum is very happy there and her well being has improved immeasurably since moving there. Every one of the staff treats her as if she is part of their family.
The food is good and my mum
enjoys it. There are lots of activities and outings which my mum enjoys. I have attended the celebrations of special events and birthdays which are very enjoyable, The atmosphere is very relaxed and whenever I visit the residents are very happy, they all enjoy a chat and a sing-along with the music, which is playing. Visiting my mum is always a good experience and I thoroughly enjoy seeing her and interacting with the other residents.
I am very happy that my mum is being cared for so well and that she is happy and contented.

Reply from Joanne Nelson, Manager at Hourigan House

Thank you very much, it is always nice to receive lovely feedback.


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Review from J L (Daughter of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was immediately made welcome.
We didn't think he would settle but soon adapted. He always seems happy, he has dementia but insists he is happy. The staff are lovely towards him and he enjoys the tips out.

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Review from J H (Brother of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are what makes Hourigan House a lovely place for my sister to live.

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Review from G R (Daughter of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Hourigan House since November 2018. It took a couple of weeks to settle but has since been very happy. He loves the staff who have all been very nice to him, the food too is something he comments on and he joins in most events and activities. He has his owns pals and is quiet,
but very happy and content. The manager and all the carers have been great with my family, answering all our questions and concerns. Highly recommend it, it's a lovely atmosphere here.

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Review from Eileen J (Daughter of Resident) published on 18 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Hourigan House is a very comfortable, clean and friendly care home. Staff are very caring and friendly. My Mum has been living there for 18 months and is quite settled and happy. Food is very good (she tells me). There is a very pretty courtyard garden which some of the more able-bodied residents are
encouraged to take care of. There are activities some of the time, bingo, dominoes etc. Trips out for meals and entertainment. Visits from local children's schools/nurseries. Visits from animals. And parties for birthdays etc with singers to entertain. My mum's only problem is constantly losing her hearing aids, and staff don't always have the time to look for them. We often struggle to converse on my visits. On the whole, a pleasant place to live.

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Review from Anne D (Sister of Resident) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

3 years ago my brother became a permanent resident in Hourigan House. In this time, with continued support, his health has improved. This gives me peace of mind, knowing he is safe and being well cared for. Today he celebrated his 70th Birthday, something which I never dreamt of happening. Staff at
Hourigan House are extremely hardworking, nothing is too much trouble for them no matter how busy they are. There are plenty of activities for everyone. I cannot thank everyone enough for how they take care of my brother. Everyone is so polite and friendly. I would fully recommend Hourigan House for your loved ones. Also thank you to staff today on duty, for making his birthday today a special one.

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Review from Ruth G (Friend of Resident) published on 19 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law initially went to Hourigan House for respite. We were so pleased with the care and attention she received that it was decided she would become a resident.
All the staff are caring and nothing was too much trouble for them to ensure she received the best possible care.
We felt as though
we were also members of a caring "family".
Hourigan's events' manager organised various in-house activities and visits e.g. Barge trip.

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Review from Janet H (Daughter of Resident) published on 8 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When it was decided that mum could no longer manage to live in her own home, my brother and I had the task of finding the right care home for her. We visited many none however met our high expectations until we visited Hourigan House. We were immediately welcomed in and were impressed with the happy,
caring atmosphere that is Hourigan House. Mum has settled in well and says she couldn't be anywhere better. The manager and all her staff are caring, friendly and supportive to mum and also us. Hourigan House is spotlessly clean and residents happy. We are very happy with Hourigan House, thank you.

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Review from J F (Son of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Last year we were told by the hospital that our mother needed 24 hour care. My sister and I looked at many care homes before we called at Hourigan House where we were welcomed and treated better that the others had done. The place is light and spacious and the staff treat the residents with the utmost
care and respect. Our mother has been there for seven months and we continuing to be pleased with the care and more than satisfied with the attention she receives.

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Review from J P (Daughter of Resident) published on 27 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to stay at Hourigan House in Leigh for respite. I found the staff incredibly caring which I thought was reassuring for our family. Nothing was too much trouble. Mum was very well cared for. The home was very clean and tidy (no smells). Mum had privacy if she needed it also there was a room
which we could visit mum and be alone with her in a homely environment.
The manager was particularly helpful and often out and about the home, very friendly and spoke to other residents by the first name of their preferred name. Highly recommend this home. Thank you.

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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Hourigan House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Hourigan House is calculated as follows: ( (152 Excellents x 5) + (20 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 179 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hourigan House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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