Barley Brook Care Home

Elmfield Road, Wigan WN1 2RG
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5.8 4 Reviews
  • Barley Brook Care Home, Wigan
Barley Brook is an old mansion house adapted to provide residential care to older people. It is set in the affluent area of Standish Wigan and is easily accessible to all major motorway routes and local amenities. Staff are on duty 24/7 to provide individual tailored care to residents who may be living with dementia and Alzheimer's and therefore require support with their daily living needs.

There are no visiting restrictions however the home likes to promote meal times as a time that is resident focused as far as is possible without distraction.

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Care Provided by Barley Brook Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Geraldine Rose (Homes Manager)
  • Admission Criteria
    • Private and LA referrals accepted
    • Ages 65+
  • Room Information
    • Single Rooms (28)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Barley Brook Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £925
    • Self-Funded Residential Dementia Care £950 – £975
    • RESPITE Self-Funded Residential Care £950 – £975
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,000
  • (these prices are only a guideline, please contact Barley Brook Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions


  • Parking

  • On Site


Barley Brook Care Home Reviews (4)

5.8

Barley Brook Care Home has a Review Score of 5.8 (5.797) out of 10, based on 3 reviews in the last 2 years. Over all time Barley Brook Care Home has 4 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 2

Date Published

4
0
0
3
1

Review from E O (Daughter of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been in Barley Brook now for coming on for 3 years! She has settled very well and has a few friends she spends most of the days with. The staff are all very welcoming, helpful and friendly, nothing is too much trouble! I have met the manager a few times who has always listened to my thoughts
and taken action straight away if there was any concern. As for the activities, well they are always doing day-to-day activities from bingo, knitting, singing and when there are special events coming up like Christmas, Easter, sporting events they are always getting everyone involved and decorating the rooms accordingly. I can honestly say this is such a welcoming and happy environment and I’m so happy my mum is happy. Well done Barley Brook.

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Review from Karen L (Great-Niece of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

If I could rate this '0' I would do. My aunty spent three months at this home. The decline in her health and wellbeing during this time has been dramatic.
The cleanliness of the property is lacking, from juice jugs left on a high shelf with no lids, to residents' incontinence issues being left to cause
issues for other residents, staff and visitors even after being notified. Residents' rooms being used as storage facilities for other residents' wheelchairs.
Residents are not stimulated.
This list is endless. I fear for the residents and future residents!
This has caused myself and other family members great distress.

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Review from Alan M (Husband of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My wife who has Alzheimer's went in for a week's respite having had an assessment by the management who assured me they could manage her condition. They contacted me on two evenings to go up as she was agitated and would not take her medication; a family member attended on both occasions.
I was telephoned
at 10pm on the fifth night to inform me an ambulance had been sent for as my wife had had an accident. On attending my wife had a large lump on her head and blood matted in her hair. I was informed by a carer that she had entered the laundry through an unlocked door and climbed out through an open low-level window and had fallen heavily.
The nurse in charge was in another room showing little or no concern and the manager could not be contacted. I haven't had any response from the care home.

Reply from Cos Zinonos, Regional Manager at Barley Brook Care Home

Dear Alan
As you are aware, we are conducting an internal investigation into the complaint which you raised. As stated, we will aim to get a formal response to you within the allocated 28 days. In the meantime, if there is anything further you require, please respond to my email. Thank you.


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Review from Sheryl L (Daughter of Resident) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very caring, friendly, professional, nothing's too much trouble, my mum has dementia, she is happy, settled in a routine, is well looked after and cared for, loved and appreciated, the staff are brilliant with her, and highly recommend Barley Brook.

Reply from Cos Zinonos, Area Manager at Barley Brook Care Home

Thank you for your kind words, it has been our pleasure to support your Mum.
Cos Zinonos
Regional Manager


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Current Review Score: 5.8 (5.797)

Overview of Review Score

The Review Score of 5.8 (5.797) out of 10 for Barley Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.618 for Barley Brook Care Home is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (15 Very Poors x 1) ) ÷ 34 Ratings = 2.618

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.179 Points relating to the number of positive Reviews for Barley Brook Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 1 Positive Reviews ÷ 5.6 = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Barley Brook Care Home

What types of Care is Barley Brook Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barley Brook Care Home provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Barley Brook Care Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Barley Brook Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barley Brook Care Home to the centre of Wigan?

1.6 mile(s) as the crow flies, distance by road may be significantly further.