The Oaks Private Residential Home

Oak Avenue, Hindley Green, Wigan WN2 4LZ
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8.0 4 Reviews
  • The Oaks Private Residential Home, Wigan
The Oaks is registered for thirty-one adults, taking on board a wide range of care needs thanks to a versatile team of highly-trained carers. While being ideal for older people's needs, carers are experienced in the practice of dementia care and the accommodation suits those with mobility issues.

The care provider is well-respected in the Wigan community, taking pride in a friendly approach to both residents and loved ones, and keeping up with care sector innovations.

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Care Provided by The Oaks Private Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 31 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Tracy Evans (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for The Oaks Private Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car Park Available


The Oaks Private Residential Home Reviews (4)

8.0

The Oaks Private Residential Home has a Review Score of 8.0 (7.994) out of 10, based on 1 reviews in the last 2 years. Over all time The Oaks Private Residential Home has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3

Review from Kelly H (Granddaughter of Resident) published on 28 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A massive thank you to the amazing and dedicated staff. My grandma has lived with you for five years and sadly passed away with your care at what we knew felt like her home. Over the years, my grandma grew emotionally and socially thanks to your amazing activities and effort, which is clearly evident
across the board. She loved all the staff there, and the family can't thank you enough. This is home to both staff and residents, and the family feel shines through.
Thank you from the bottom of our hearts... you are all amazing.
Kind regards and all the best to The Oaks family.

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Review from Harold B (Brother of Resident) published on 10 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care home very good with my brother, they are all very caring and interact with the residents. As I live a great distance from Wigan the management and staff always communicate with me and inform me of anything that is needed.

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Review from Christine R (Daughter of Resident) published on 11 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted into the Oaks at the end of last October. My brothers and I are very impressed by the standard of care our mother receives. All the staff are very supportive and go out of their way to make my mother feel secure and comfortable. Nothing is too much trouble for them.
The management
update us regularly on our mother’s progress. The place is very clean and tidy and gives a very welcoming atmosphere. The food provided is nicely cooked and well presented.
Activities are provided daily and recently many residents were taken to Blackpool to see the illuminations.

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Review from Barry A (Son of Resident) published on 18 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my mother received at the Oaks was excellent, in the 18 months she was there she presented many challenges and they met them all. The home know that it was not my first choice and I made that very clear to social services as I felt she needed more EMI nursing care then they could give but I
was proven wrong.

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Current Review Score: 8.0 (7.994)

Overview of Review Score

The Review Score of 8.0 (7.994) out of 10 for The Oaks Private Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for The Oaks Private Residential Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.161 Points relating to the number of positive Reviews for The Oaks Private Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 1 Positive Reviews ÷ 6.2 = 0.161

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 05 Mar 2025

We have 1 bed vacancy .


Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Oaks Private Residential Home

What types of Care is The Oaks Private Residential Home registered for?

Older Person Care, Dementia, Physical Disability, Sensory Impairment, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Oaks Private Residential Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Oaks Private Residential Home have?

There are 21 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at The Oaks Private Residential Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Oaks Private Residential Home to the centre of Wigan?

3.3 mile(s) as the crow flies, distance by road may be significantly further.