Primrose Villa Care Home

258-260 Preston Road, Standish, Wigan WN6 0NY
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8.2 5 Reviews
  • Primrose Villa Care Home, Wigan
The aim and objectives of Primrose Villa Care Home is to provide a high quality and best possible caring environment and services to all residents whilst consistently and reliably complying with all its obligations as required within the regulations covering care home activities.

Primrose Villa Care Home was first registered with Wigan Authority in 1985 and since that date, has been very proud to serve the community with the high standard of care that everyone has come to expect from a well managed organised care home.

Caring, well trained staff provide high quality care for up to fifteen residents. All staff are suitably trained in care services, the majority with NVQ qualifications.

Assistance is provided where necessary without fuss for residents for activities or daily living.

All food is prepared and freshly cooked on the premises with a choice of menus. A varied menu of traditional home cooking is provided as well as diabetic and specialist diets where specified.

The care home provides wheel chair access to all floors via a fully automatic lift situated on the ground floor opposite the main entrance which has a ramp for wheelchairs.

There is a car park which can accompany up to 8 cars as well as a well-maintained garden with trees and shrubs and a lawn area to the rear of the garden.

Visitors are welcome at all times without appointments.

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Care Provided by Primrose Villa Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 15 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Mikinda Atherton (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (15)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Primrose Villa Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £660
    • Self-Funded Residential Dementia Care from £700
  • (these prices are only a guideline, please contact Primrose Villa Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Primrose Villa Care Home Reviews (5)

8.2

Primrose Villa Care Home has a Review Score of 8.2 (8.242) out of 10, based on 1 reviews in the last 2 years. Over all time Primrose Villa Care Home has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
0
0
1
4

Review from K S (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having been fairly independent at home, my mother was a resident at Primrose Villa Care Home for the last 9 months of her life. She celebrated her 100th birthday while she was there. Her physical problems were many and her memory was failing. The care she received was exemplary; all the carers
worked with patience, humour and sympathy. I got to know them all on my regular visits when I was made to feel very welcome. I witnessed that all residents were treated in the same thoughtful way. In her last days, the staff could not do enough for her or for family visitors. I have my name down for admission in the not-so-distant future!

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Review from J M (Daughter of Resident) published on 23 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Primrose Villa is a very friendly care home. Staff are extremely friendly and caring. The home has also benefited from a new manager who seems to be making a big difference. Everything is much more welcoming, especially externally.

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Review from Phyl H (Sister of Resident) published on 9 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the care home for a few years now. Staff are very caring and know each resident by name. They know when my sister is having an off day. They keep me informed of any issues or concerns that have arisen with her. She is well cared for and clean. I find the staff very helpful and
caring of all residents.


A new manager has been appointed and she is revamping the premises, putting on activities for the residents. Plenty of changes for the better. It is a very caring home and would recommend this care home to anyone.


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Review from Margaret L (Daughter-in-law of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law’s general health was deteriorating and needed supervised care, she never wanted to go in a home so the decision to place her in one was extremely difficult. However, within a few days, she was settled, she was made welcome by both staff and residents, she was treated with dignity, respect,
love and affection. We as a family were happy to see her so settled, comfortable and safe. She became unwell and was admitted to the infirmary, but thankfully returned to Primrose Villa where she died surrounded by friendly faces and familiar voices. I can’t thank the lovely staff enough for the care given to Mum.

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Review from Susan L (Daughter of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is treated with dignity and seems to be a different woman since coming to Primrose Villa Care Home. Great communication with lovely staff - nothing is too much for them. This is genuinely a home from home. Haven't seen mum this content in a long time. On the day of mum's arrival, she was straight
into the craft afternoon and loved it.

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Current Review Score: 8.2 (8.242)

Overview of Review Score

The Review Score of 8.2 (8.242) out of 10 for Primrose Villa Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Primrose Villa Care Home is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.333 Points relating to the number of positive Reviews for Primrose Villa Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3. 1 Positive Reviews ÷ 3 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 05 Mar 2025

We have 1 bedroom become available, pop in and take a look around.


Awards / Recognitions (0)

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Meet the Team (1)

Siobhan

Siobhan Pilkington

Job Title: Deputy Manager

Joined: 2015

Siobhan Has worked at primrose Villa since 2015, Siobhan has been a night senior carer and was newly promoted to deputy manager in march 2022.
Siobhan has completed her level 2 in health and social care and is currently enrolled on diploma level 5 in management and leadership


Frequently Asked Questions about Primrose Villa Care Home

What types of Care is Primrose Villa Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Primrose Villa Care Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Primrose Villa Care Home have?

There are 15 Single Rooms.

What are the Facilities & Services at Primrose Villa Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Primrose Villa Care Home to the centre of Wigan?

3.8 mile(s) as the crow flies, distance by road may be significantly further.