Woodlands Court

Ash Lane, New Springs, Wigan WN2 1EZ
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9.6 44 Reviews
  • Woodlands Court, Wigan
Woodlands Court looks at all aspects of care for older people, thanks to a fully-trained and dedicated team of professionals who are experienced in residential, respite and dementia care.

Alongside quality care, the home provides a varied activities programme and home-cooked meals, making sure residents are able to make the most of each day.

Part of the Minster Care group portfolio, the home is committed to maximising the home's potential for good physical, mental and emotional health, providing compassionate care from a team of properly trained staff.

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Care Provided by Woodlands Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Aimee Porter (Manager)
  • Admission Criteria
    • Over 50yrs PD, over 60yrs OA
    • Ages 50+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (13)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Woodlands Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,050
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,100
  • (these prices are only a guideline, please contact Woodlands Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Woodlands Court Reviews (44)

Total of 44, showing 1-20
9.6

Woodlands Court has a Review Score of 9.6 (9.591) out of 10, based on 15 reviews in the last 2 years. Over all time Woodlands Court has 44 reviews.

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Review from Linda H (Daughter of Resident) published on 6 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely.
Mam seems really settled.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for your kind words. We're glad to hear that your mam is settled and well cared for.


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Review from Rita M (Resident) published on 6 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good in parts. Not at good as others.
Staff generally very caring - especially not I can't walk.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for your feedback. We're glad to hear that you're happy with our team at Woodlands Court. Kind regards


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Review from Amy S (Granddaughter of Resident) published on 6 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is in this home and know he's being looked after very good day by day by everyone in the home. I have no concerns with him, over all very happy.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for your feedback. We're so pleased to hear that your grandad is well cared for at Woodlands Court. Your kind words mean a lot to our team. Kind regards,


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Review from N O (Friend of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and caring. They engage with the residents with respect and dignity and you can see the residents are happy. Big shout out to two members of staff in particular for always being helpful.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for your lovely feedback. We're delighted to hear that our staff provide compassionate care and that the residents are happy. Kind regards


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Review from E G (Wife of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with level of care given to my husband.
Staff and management are very good.
Building itself could do with updating.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for your feedback. We're glad to hear you're happy with the care your husband receives and appreciate your kind words about our staff. Kind regards


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Review from Lorraine P (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been happy with the care my mother as received since she came into Woodlands over 6 years ago. The staff are very caring and do an excellent job, nothing is ever too much trouble.
I feel that she is safe and well looked after.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for your kind words. We're so pleased to hear that your mother has been well cared for at Woodlands. We truly appreciate your feedback.


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Review from A F (Daughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and management have been friendly whilst being efficient. If I had a query it was answered immediately.
Mum has been kept well-fed, clean and dry. She seems to be very comfortable. Her room is always spotless and bed changed every day, Would highly recommend.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for your kind feedback. We are glad to hear your mum is comfortable and happy with her tailored care. Thank you for your recommendation. Kind regards.


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Review from D C (Daughter of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Woodlands Court are amazing, they go above and beyond to ensure the residents are looked after. They also put families' minds at rest that their loved ones are safe and treated with dignity. Thank you so much.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for your kind words about the team at Woodlands Court. Your appreciation means so much to us.


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Review from M T (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing home. It is like coming home everytime I visit Mum. All residents are smiling, the staff are exceptional, always willing to listen their care is outstanding. Place is very clean, Mum's room is beautiful great views of the garden, ensuite, grand floor. Management staff keep me up to date.
Food great! Entertainment and activities are brilliant. Would highly recommend Woodlands to everyone. Thank you.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

We are deeply touched by your appreciation for the care and support your mum receives at Woodlands Court. Our dedicated team is committed to providing compassionate and tailored care to all residents. Thank you for entrusting us with her care.
Kind regards,
Rahi.


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Review from Brenda F (Sister of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister became a resident at Woodlands Court in June 2022, at that time she was fading fast and with dementia was becoming unsafe. Since becoming a resident at Woodlands her improvement is unbelievable - she is now active and as well as she can even joins in all the activities which are too numerous
to mention, most importantly, she is safe. The lady in charge of activities is an absolute gem. The staff are kindness itself, not only to the residents but to visitors as well. Nothing is too much trouble. Woodlands Court is a very happy place.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for choosing Woodlands Court care home for your sister's care and for sharing your positive experience. We are delighted to hear she is settled in well and participating in lifestyle activities. Our team ensures to maintain a high standard of care at all times.
Kind regards


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Review from Denise T (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, really grateful to all staff for looking after my mum for over eight years, especially keeping her safe through Covid. They are all approachable and friendly, even though they are always busy. I would be lying if I said we hadn't had issues but they have all been resolved. Thank you for giving
us a lovely Mother's Day.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Our residents' overall well-being is our principal priority. It is our pleasure to have your mum with us and happy to help always regarding any concerns addressed to the team. I will forward your sentiments to the home team.
Kind regards.


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Review from Joan B (Wife of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had some concerns which I have discussed with staff which seem to have been sorted out.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Hi Joan,
We appreciate your feedback and are glad to know all the concerns raised are resolved by our team. We ensure to maintain best standards of care and are happy to help anytime. I shall pass your feedback with the home team.


Kind regards,
Rahi.


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Review from Julie M (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and the place seems very clean.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Dear Julie,
Thank you for your feedback. We are delighted to know you are satisfied with our service and our team works hard to ensure high-care standards are maintained for all our residents.


Kind regards,
Rahi.


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Review from Diane T (Daughter of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is treated with care, compassion, dignity and empathy. The management and all staff have mum's best interest at heart. I couldn't wish for a better environment. Mum has challenges like other residents too but I know that she is treated extremely well. I personally couldn't live my life restfully
if it wasn't for the peace of mind the care Woodlands Court provide my mum.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your mum's care. Your feedback is very much appreciated. I will ensure to share your sentiments with the team.
Kind regards


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Review from M M (Friend of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst visiting a resident I met members of staff who are all welcoming, friendly efficient and professional. The person I visited told me how kind and helpful the team are. Well done!

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

Thank you for your sharing your experience with us! Kind regards.


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Review from N H (Son of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with how Woodlands Court Care Home keeps us informed about my mother's health. They tell us how she has been during the night, what she has eaten and how happy she has been. They let us know promptly if there are any problems.

Reply from Rahi Joshi, Marketing Associate at Woodlands Court

We appreciate you recognising our staff's efforts and are glad to hear your mother is at ease with us. I'll forward your warm sentiments to our home team.
Kind regards.


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Review from G O (Sister of Resident) published on 14 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have chosen this comment because it depends upon the needs of the prospective resident and does not reflect upon the care received by my sister. The only issue I have is access by phone when the home is in lockdown for whatever infection they are controlling. I know this is beyond the control of the
individual home, but feel that the group should sort this as it happens frequently.

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Review from Ronald I (Son of Resident) published on 14 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my mum became a resident, the management and staff have been brilliant with her. My mum sufferers from vascular dementia and bipolar, with these illnesses, she is difficult to deal with, but the staff here are so understanding on her condition. They keep her calm and treat her with dignity, even
when she can be challenging, so I am extremely happy with the care they provide. 10 out of 10. Thank you, Woodlands Court.

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Review from David O (Son of Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Sometimes I get the impression that the home is understaffed, which clearly impacts on their ability to function smoothly. However, I genuinely believe that the staff and management do everything they can to keep my mum comfortable and show genuine affection for her. My father was in another care home
before he died. I just wish that home had shown the same humanity to him as Woodlands do to my mother.

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Review from D W (Daughter of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't thank the staff and manager enough for looking after my mum so well and caring for her. She would not be here if she was at home.

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Current Review Score: 9.6 (9.591)

Overview of Review Score

The Review Score of 9.6 (9.591) out of 10 for Woodlands Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.591 for Woodlands Court is calculated as follows: ( (114 Excellents x 5) + (52 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 176 Ratings = 4.591

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands Court is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (1)

Aimee

Aimee Porter

Job Title: Home Manager

Joined: 2017

Home Manager


Frequently Asked Questions about Woodlands Court

What types of Care is Woodlands Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodlands Court provide?

Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Woodlands Court have?

There are 14 Single Rooms and 13 Couples/Companion Rooms.

What are the Facilities & Services at Woodlands Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Woodlands Court to the centre of Wigan?

1.5 mile(s) as the crow flies, distance by road may be significantly further.