Woodlands Court

Ash Lane, New Springs, Wigan WN2 1EZ
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9.6 44 Reviews
  • Woodlands Court, Wigan
Woodlands Court looks at all aspects of care for older people, thanks to a fully-trained and dedicated team of professionals who are experienced in residential, respite and dementia care.

Alongside quality care, the home provides a varied activities programme and home-cooked meals, making sure residents are able to make the most of each day.

Part of the Minster Care group portfolio, the home is committed to maximising the home's potential for good physical, mental and emotional health, providing compassionate care from a team of properly trained staff.

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Care Provided by Woodlands Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Aimee Porter (Manager)
  • Admission Criteria
    • Over 50yrs PD, over 60yrs OA
    • Ages 50+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (13)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Woodlands Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,050
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,100
  • (these prices are only a guideline, please contact Woodlands Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Woodlands Court Reviews (44)

Total of 44, showing 21-40
9.6

Woodlands Court has a Review Score of 9.6 (9.591) out of 10, based on 15 reviews in the last 2 years. Over all time Woodlands Court has 44 reviews.

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Date Published

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Review from Louise W (Niece of Resident) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Continued communication throughout the pandemic, has been good. I recently managed my first visit in months.

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Review from K H (Daughter of Resident) published on 18 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Had a lovely feel to it when I went to look round. All the staff are very helpful and friendly. They all appear very caring towards the residents. It has obviously been a difficult year for all the families, residents and staff, but the staff have done what they can to assist. It was
lovely to be able to have balcony visits to see my Dad and then just before Christmas, the room they had adapted for visits was great and lovely that I could see my Dad on Christmas Eve - it meant a lot.

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Review from Pauline S (Daughter of Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 96-year-old mother has been resident for 3 years, she has always been well card for and treated with dignity and considers all staff her family - even more so this year with so few family visits. On every visit (1 live 100 miles away) I am aware of the friendly working ethic of all the staff, which
is felt by all who live there. Thanks to all for keeping my mother safe this year.

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Review from M W (Daughter of Resident) published on 19 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very friendly and helpful and have been great through the pandemic, keeping us informed and allowing us to see Dad from a safe distance from the balcony which has given us peace of mind.
They were also very kind and helpful after the death of my mum, taking care of Dad and helping
him deal with his loss.

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Review from Kevin B (Son of Resident) published on 2 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went into Woodlands Court for a respite stay and following admission to hospital, returned for end of life care. The care staff and management were excellent and treated my mother and all our family with love, care and dignity. I would highly recommend it.

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Review from I H (Son of Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has vascular dementia and although her mind is deteriorating the carers are superb in looking after her.

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Review from A H (Son of Resident) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just a brilliant place. So glad we chose Woodlands Court for my mum. Put my mind at ease from when we first walked in.
Brilliant staff. Always smiling. Would do anything for you. Nothing is too much to ask. Lovely rooms and the food is exceptional. Would highly recommend Woodlands Court to anyone.

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Review from B A (Husband of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been treated well and if she felt unwell and stayed in her room, staff have taken food and drink to her. Also, I have at times been asked if I would like to stay and have a meal with her.

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Review from S F (Son of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent responses to my small concerns we may have risen with staff. Always willing to speak and listen with care and sympathy.

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Review from B T (Friend of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have viewed most of the home in Wigan but knew that Woodland Court was the one that would be suitable for my friend due to the high standards that I was looking for. Friendly and caring management and staff. Very professional at all times. No matter what time of day I visit Woodlands has a welcoming
and friendly atmosphere. It is odour free and always smells clean. Any questions or requests have been dealt with immediately. The general atmosphere by staff and residents is amazing, and I have confidence that I have chosen the right place.

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Review from Gaynor L (Daughter of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has Altzheimer's. We were worried that if we put him into a home he would deteriorate quite quickly! In fact, it was quite the opposite. We should have done it sooner. He absolutely loves it at Woodlands Court. He is always smiling and laughing. It is lovely to see. This is thanks to the amazing
staff that work there. They are always happy too and so kind and caring. They do lots of activities and always give 200%! So 'thank you' so much to everyone that works there. We can't thank you enough.

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Review from Dawn H (Daughter of Resident) published on 3 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff are very friendly and are completely committed to ensuring that all residents are cared for and respected.


The home is not ideally suited in its layout however the care staff and management are compensating by the décor and stimulation provided.


The care home is extremely clean

and tidy.

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Review from Margaret P (Wife of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am satisfied with the care my husband receives and I am satisfied with the care home.

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Review from Graham J (Grandson of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think this home has a very friendly feeling when you enter. The staff are always helpful and are most caring to the residents. The new décor looks very homely and it is always clean.

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Review from Carole D (Daughter of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for a short time, sadly died 28/12/17. Mum had complex health needs and staff addressed these, were kind, attentive and caring, making sure she felt safe there. Given a lovely room with own bathroom facilities which was so important. We also moved her own new double bed into
the room. Lounge, bright, comfy area with television where Mum liked to be with other residents and staff around her. The family know the present Manager form when Dad was there. She is perfect in all aspects of her post and deserves to be praised.

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Review from David W (Son of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was taken here after a brief spell in hospital.
She suffered from Alzheimer's but liked her time here.
She made a lot of friends amongst residents and staff.
She really enjoyed the activities such as painting, drawing, singing and dancing.
The management and staff could not have been more
helpful and attentive.
The home was always clean and fresh and the food was great for my mum.
Thank you to all at Woodlands Court for everything over the last two years.

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Review from John W (Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Woodlands Court are the backbone of its success as a care home. I thought that during my first weeks as a resident and still feel the same on my return here. The staff members who looked after me made no fuss, just got on with the job, usually with a smile. Overall I found how Woodlands
as good as any of the 3 care homes I had stayed in previously - and better than most. On the debit side, I found that residents were sometimes made to wait too long for meals to be served. I disliked the home's toilet paper - which in terms of strength, is too frail.

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Review from Paul S (Son-in-law of Resident) published on 5 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Following several visits during and after moving my wife's mother to Woodlands Court my observations are as follows:- 1: Staff friendly and supportive. 2: New room fully decorated with new furniture, clean and tidy. 3: Caring visits by staff during our time with my mother in law resolved any minor issues
we raised. 4: Food seemed adequate. 5: Day trips motivating and useful. Our only criticism is my mother-in-law needs urgent attention to her feet/toe nails and podiatrist visits have been lacking! We are surprised to read the latest report stating inadequate service. This has not been our experience at all! Clearly, some problems have been observed which we hope will be resolved with the inspector's support.

Reply from Mikinda Atherton, Acting Home Manager at Woodlands Court

I am sorry about the delay with regrads to the podiatrist attending, I have raised this with staff and was informed that the day the podiatrist was due to attend they cancelled. I have been informed that the podiatrist is due to attend this week. Thank you for raising this concern.


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Review from Denise T (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has settled in straight away. The staff are excellent and mum loves them all. The manager and deputy manager are always available to help and are very friendly and easy to approach. My mum likes to be independent and the staff help to maintain this. Mum has been ill a couple of times and the
staff were excellent on these occasions. I do think the food could be better menu-wise, but they do try to give a choice. I would like to see more activities and stimulation for the residents it has improved recently but maybe more could be done.

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Review from Katie S (Great-granddaughter of Resident) published on 12 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are amazing we cant fault them in anyway. Everything is perfect where my nan is and is very warming to know she is in good hands. If she's asks for anything she needs staff will let us know and they take her for her dinners and teas which look very nice and she never complains
about anything she loves living at the home and everything about it. The manager is very nice and a great person who cares about all the staff and residents and family members. Anything what needs fixing the handy man always come and fixes it as soon as he can. If the staff have any concerns they will let you know about anything they can about my nan. She is proper looked after and I would recommend the home to anyone.

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Current Review Score: 9.6 (9.591)

Overview of Review Score

The Review Score of 9.6 (9.591) out of 10 for Woodlands Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.591 for Woodlands Court is calculated as follows: ( (114 Excellents x 5) + (52 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 176 Ratings = 4.591

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands Court is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Aimee

Aimee Porter

Job Title: Home Manager

Joined: 2017

Home Manager