Lyndhurst Residential Care Home

51 Orrell Lane, Orrell Park, Liverpool L9 8BX
Submit a Review
8.4 10 Reviews
  • Lyndhurst Residential Care Home, Liverpool
Other Care Homes you may be interested in:
Group Logo
Care Homes belonging to Summer Fields Care Home
Summer Fields Care Home
9.2
Member Logo
Care Homes belonging to Park View Nursing Home
Park View Nursing Home
9.9
Group Logo
Care Homes belonging to Garden Lodge Care Centre
Garden Lodge Care Centre
9.7
Member Logo
Care Homes belonging to Hesketh Park Lodge
Hesketh Park Lodge
9.7
Show Lyndhurst Residential Care Home on the Map

Care Provided by Lyndhurst Residential Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Lyndhurst Ltd
  • Person in charge
  • Kavish Mahadeo (Regional Service Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (8)
    • Couples/Companion Rooms (6)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Lyndhurst Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £750 – £1,000
    • Self-Funded Residential Dementia Care £750 – £1,100
    • RESPITE Self-Funded Residential Care £750 – £1,000
    • RESPITE Self-Funded Residential Dementia Care £750 – £1,100
  • (these prices are only a guideline, please contact Lyndhurst Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking On Site


Are you the Owner/Manager of Lyndhurst Residential Care Home? View your Advertising Options

Lyndhurst Residential Care Home Reviews (10)

8.4

Lyndhurst Residential Care Home has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years. Over all time Lyndhurst Residential Care Home has 10 reviews.

Overall Experience

  • 9
  • 0
  • 0
  • 0
  • 1

Date Published

10
0
0
2
8

Review from Linda S (Daughter of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise staff enough for what they did for my mum, for all Mum only there just over 3 months, staff gave her a wonderful life, caring, compassionate. They treated myself and family wonderful, nothing was ever any trouble. Thanking them doesn't seem enough but I will forever hold them dear.

Reply from Kavish Mahadeo, Proprietor at Lyndhurst Residential Care Home

Hello,
Thanks for the review. It was a pleasure to look after your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James R (Nephew of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My initial assessment was that Lyndhurst was a home with a warm and friendly atmosphere and was managed by people who cared for the residents proved to be correct.
The staff were very approachable and despite the challenging environment they worked within did so with respect and dignity for my uncle
and with a sense of humour.
Safeguarding and security procedures are a high priority at the home and this provided a great deal of reassurance to our family as did the fact the management of the home was always on hand and available to discuss any aspects of his care plan.
Rooms are of good quality, clean and fresh.
When my uncle passed away recently, Lyndhurst again provided caring support and handled all the necessary post-death administration with great professionalism and respect for our grieving family.
He loved his time at Lyndhurst, feeling both safe and well looked after by all the staff.
I have no hesitation in recommending Lyndhurst Residential Care Home

Reply from Kavish Mahadeo, Proprietor at Lyndhurst Residential Care Home

Thank you, James. The team at Lyndhurst are always trying to keep up with the good work.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L M (Relative of Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent Service. Highly recommended. The staff were polite. We got to meet the manager and he was very patient and I informative. The place was warm, clean, pleasant and loomed comfortable. We would use it again.

Reply from Kavish Mahadeo, Proprietor at Lyndhurst Residential Care Home

Thank you for your feedback regarding our service to the elderly. We always do our best to raise our standard all the time with our good caring team. Your opinion is highly appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R W (Great-Niece of Resident) published on 19 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I visited this home in October 21. The facade of the building is tired and in need of general maintenance. The grounds could do with a good tidy. Some of the staff do genuinely care for the residents but are poorly managed. There was a clear element of miscommunication when it came to her dietary requirements
- no one knew my Great-Aunt is diabetic; sadly this is not uncommon in this home. There was also a lack of communication between staff and her social worker when it comes to her basic needs. The CQC reports have been ‘requires improvement’ when it comes to Leadership and Health and Safety since 2020. This generation enjoy their cups of tea and treats, however, the manager is a business and made further cutbacks to save money. I would like to remind the manager all these people have an allowance of £25 per week - I would like to know where it is going. He certainly doesn’t spend any of his profit on updating the place or entertainment like other homes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole B (Daughter of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and has been a resident at Lyndhurst for two years now and is happy and well looked after. Staff are very attentive and friendly, always eager to help, and were quick to protect all by putting Covid safety measures in place. It was a difficult time but myself and other family
members were able to keep in touch by landline calls, face time and then eventually safe space visits. Looking forward to normal visiting in the lounge with other residents because it’s always a happy and fun place with outstanding care.

Reply from Kavish Mahadeo, Proprietor at Lyndhurst Residential Care Home

Thank you very much for your positive feedback. It means a lot to all the staff and management. It is our duty to ensure that the trust you have put in us to care for your mother including everyone in the home is cared for and looked after in a safe environment during this difficult pandemic period. We always welcome any positive or negative feedbacks to ensure we keep on improving our service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline H (Daughter of Resident) published on 23 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was so well looked after, the staff were so kind and thoughtful, nothing was too much trouble, the home has a lovely friendly atmosphere. In her final days we couldn't have asked for better care, they not only cared lovingly for Mum they looked after us as well, made sure we were alright.
I would definitely recommend Lyndhurst to anyone thinking of needing a care home.

Reply from Kavish Mahadeo, Proprietor at Lyndhurst Residential Care Home

Thanks will keep up with the good work. It was a pleasure looking after your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan P (Friend of Resident) published on 8 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend had to go into care at Lyndhurst in February 2021. It wasn't the easiest of transitions, especially when you have lived in the same house for 97 years, and we were in the middle of a pandemic which meant no visiting, but the staff made her so welcome and accommodated our calls to her
until we could visit. What I really like about this care home is, due to the size and amount of residents, they get more one to one with the carers. My dear friend loves the homemade cooking, especially the morning porridge. We know it's not the same as her being in her 'own home', but she has made new friend's and is very content. I have noticed that my friend has put a little weight on and looks healthier. I have to thank the management and carers for going the extra mile and having to take on extra duties such as covid testing for all visitors, which has had successful results as no one has contracted covid in the home, and many thanks for all my brews.

Reply from Kavish Mahadeo, Proprietor at Lyndhurst Residential Care Home

Hello Susan, thanks for the review. The team at Lyndhurst are keeping up with the good work. Thanks again for believing in us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony T (Son of Resident) published on 23 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Within a short time of arriving, Mum looked ten years younger. The other residents are typical scousers, and the humorous banter is enlivening. In pre-covid times I loved my visits because it was like I was visiting all of the residents, and I got to know many of them. Of course, the other side of this
coin is that my mum would benefit from those visiting others.
The staff are amazing, very friendly and very accommodating. Living down south I cannot visit as often as I would like, but I am always made to feel welcome. It is a testament to their professionalism that they have come through the last eighteen months and kept Covid out of the home.

Reply from Kavish Mahadeo, Proprietor at Lyndhurst Residential Care Home

Thanks, Tony, hope you are well. Really appreciated your comments. I will let the team know. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paula E (Next of Kin) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is well looked after. She is in good hands. Thanks to all the staff at Lyndhurst. Brilliant team. My nan got admitted to Lyndhurst last year before the pandemic. She is happy and safe. Every-time I visit her she is happy and well. Staff at Lyndhurst keep her happy and stimulated. My nan enjoys
the food at Lyndhurst. The two chefs at Lyndhurst are professional and very kind. Before my nan’s admission, I went for a tour the chef was very helpful. She actually sat down with me and went through the menu and asked me about my nan’s likes and dislikes. Lyndhurst delivers high standard care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sunil S (Civil Partner of Resident) published on 9 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well trained staff, very helpful and approachable. Hopefully they maintain the high standard of the residential care home forever.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Lyndhurst Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Lyndhurst Residential Care Home is calculated as follows: ( (19 Excellents x 5) + (5 Goods x 4) ) ÷ 24 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.625 Points relating to the number of positive Reviews for Lyndhurst Residential Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 2 Positive Reviews ÷ 4 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Dec 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Lyndhurst Residential Care Home

What types of Care is Lyndhurst Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lyndhurst Residential Care Home provide?

Palliative Care, Day Care & End of Life Care are other types of care provided.

How many Rooms does Lyndhurst Residential Care Home have?

There are 8 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Lyndhurst Residential Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lyndhurst Residential Care Home to the centre of Liverpool?

3.9 mile(s) as the crow flies, distance by road may be significantly further.