Pelham Grove Care Home

Pelham Grove, (off Lark Lane), Aigburth, Liverpool L17 8XD
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8.2 5 Reviews
  • Pelham Grove Care Home, Liverpool
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Care Provided by Pelham Grove Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Angela Styles (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Pelham Grove Care Home Reviews (5)

8.2

Pelham Grove Care Home has a Review Score of 8.2 (8.194) out of 10, based on 2 reviews in the last 2 years. Over all time Pelham Grove Care Home has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
0
1
2
3

Review from L H (Daughter of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has lived at Pelham Grove since November 2019. He is by nature a very unsettled person and really struggled with the idea of living in a home, but as his dementia developed he needed 24-hour support to be safe. Pelham Grove is a wonderful, homely place with wonderful staff who deliver a really
consistent standard of care. It is the best place my dad could possibly at this time in his life. Thanks to the manager and all the staff.

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Review from Debbie W (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Pelham Grove Care Home since December 21. Mum had been in hospital for several weeks before being transferred to Pelham with a view to stay long term.
It was a very upsetting time for us as a family, having to accept that Mum required 24-hour care in a care home. Pelham
made her feel welcome right away and have always been amazing and caring with Mum and our family. This made us feel reassured.
The manager and the entire team are extremely hard-working and always happy to help us with any queries or concerns we have. I visit lots of nursing homes within my job role as a clinician and can honestly say Pelham Grove as a care home knocks spots off many of the nursing homes!
I would have no hesitation in recommending this care home to anyone considering a place for their loved one.
Thanks a million guys.

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Review from B G (Niece of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunty was admitted to Pelham Grove on November 21. From the moment she was admitted, she was made to feel at home. The staff went above and beyond in helping her settle in and during the difficulties they experienced with my aunty due to her dementia. They never once changed towards her, still giving
her the care she needed each and every day.


A big thank you, as a family we would have loved her to stay there but her needs have changed and the home isn't the right environment for her.


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Review from Julie N (Daughter of Resident) published on 8 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has resided at this home for 10 years. It has a warm family feel to it and she has always been well cared for and treated with dignity and respect. She recently sadly passed away and the staff at the home have been wonderful, kind and supportive to both my Mum and myself.

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Review from Donald R (Friend of Resident) published on 16 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home regularly, staff always friendly and here to help. Accommodate visitors well. Home tidy and clean. Always smells nice, love all the staff. Excellent service.

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Current Review Score: 8.2 (8.194)

Overview of Review Score

The Review Score of 8.2 (8.194) out of 10 for Pelham Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Pelham Grove Care Home is calculated as follows: ( (19 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 23 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.411 Points relating to the number of positive Reviews for Pelham Grove Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 2 Positive Reviews ÷ 7 = 0.286

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Pelham Grove Care Home

What types of Care is Pelham Grove Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pelham Grove Care Home provide?

Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Pelham Grove Care Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Pelham Grove Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Pelham Grove Care Home to the centre of Liverpool?

2.4 mile(s) as the crow flies, distance by road may be significantly further.