Roxburgh House Care Home

Roxburgh Street, (off Brewster Street), Bootle L20 9PS
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8 Reviews
  • Roxburgh House Care Home, Bootle
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Care Provided by Roxburgh House Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 38 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Offered
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Debbie O'Callaghan (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Currently due to Covid, the home have restrictions in place to protect residents, staff and families. For internal visits appointments required, for garden visits pop in anytime, weather permitting


  • Parking

  • Car park available


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Roxburgh House Care Home Reviews (8)

Over all time Roxburgh House Care Home has 8 reviews.

Overall Experience

  • 5
  • 3
  • 0
  • 0
  • 0

Date Published

8
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8

Review from Nicky J (Daughter of Resident) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad lived at Roxburgh House for 6 months. His quality of life increased considerably. His mobility was nil when he arrived and became fully able to move unaided but with supervision. The staff have been so supportive to Dad and ourselves, especially with the difficulties of the pandemic.
We worried
about Dad moving in because we were unable to view inside and get the feel of the place, but the manager and all the staff made us feel less anxious and settled really quickly.
The care received has been excellent, Dad was looked after with his personal care and all his health needs. He was a very proud man and the staff maintained his dignity.
Sadly Dad has passed away, but we are glad that Roxburgh House was where he had his last memories and made so many new friends.

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Review from Karen B (Daughter of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just like to say a big thank you to the manager, and all the caring staff at Roxburgh, my mums quality of life is fantastic since joining the residents of this caring care home, mum has made lots of new friends since living here, my mind is at rest knowing my mum is cared for 24/7. From mums meals,
her medication, her personal care, Drs, clinics, Chiropodist, hairdresser, I can't speak highly enough of this beautiful care home, the staff treat every old person with the utmost respect. The staff are always putting on entertainment, singers, sit down keep fit, to keep the old dears entertained. They really do go beyond expectations. I really would be lost without all their help. Thank you to each and every one of the staff for looking after mum and all her friends!

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Review from David S (Son of Resident) published on 14 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice visit to Roxburgh House Residential Care Home on Friday afternoon (28 October 2016) to celebrate a Double Party (Halloween /Resident 100th Birthday).
A big effort from the Care Home management and staff in organising this party for the Residents and visitors in attendance. Enjoyed by everyone,
so a big thank you is necessary to the staff for providing food/drink and singing entertainment.

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Review from H R (Daughter of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with the care my relatives receives. I just wish her hair could be done every week.

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Review from Paul C (Son of Resident) published on 10 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Roxburgh House is a wonderful care home.
The staff, food, facilities and activities are excellent.
My mothers quality of life has increased dramatically since living at Roxburgh House despite her mental and physical disabilities.

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Review from Amanda S (Daughter-in-law of Resident) published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law is now in failing health. She is 94 and can sometimes be difficult. (not aggressive). The staff are pleasant and respectful of her needs. They keep us informed of any issues and we have no concerns about her ongoing care.

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Review from V T (Daughter of Resident) published on 26 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and myself are very happy with the love and care our mum gets here at Roxburgh House Care Home she is very happy here.

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Review from Susan R (Daughter of Resident) published on 26 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that mum is having excellent care throughout her stay here at Roxburgh House. Mum is really happy and settled, she is talking a lot more than she used to talk. Mum is eating and has a lovely appetite. She always talks lovely about the staff. I am really pleased that she is safe and happy and
has made lots of friends she loves the carers and am really grateful and only wish that mum could have settled here sooner a few years ago. Thank you to everyone for all your care and support.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 12 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Roxburgh House Care Home

What types of Care is Roxburgh House Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Roxburgh House Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Roxburgh House Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Roxburgh House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Roxburgh House Care Home to the centre of Bootle?

0.8 mile(s) as the crow flies, distance by road may be significantly further.