All fees quoted are subject to care needs assessment. Please contact the manager to arrange a viewing and care needs assessment.
Please feel free to visit or view Brown Edge House at any reasonable time. An appointment is not required but if wishing to meet the manager and/or one of the owners please contact before. Lunch is normally taken at 12.00-12.30 and tea is at 5.00pm; please avoid these times if possible.
Ample parking is available at the front of Brown Edge House.
Brown Edge House Residential Home has a Review Score of 8.9 (8.917) out of 10, based on 6 reviews in the last 2 years. Over all time Brown Edge House Residential Home has 30 reviews.
Review from Gem L (Granddaughter of Resident) published on 30 August 2019
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Overall Experience
4.0 out of 5
Facilities
Care / Support
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Treated with Dignity
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Value for Money
Review from Susan H (Daughter of Resident) published on 30 August 2019
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Rebecca N (Granddaughter of Resident) published on 30 August 2019
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
Review from Vivienne M (Daughter of Resident) published on 30 August 2019
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from J J (Son of Resident) published on 30 August 2019
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from Eileen B (Sister of Resident) published on 30 August 2019
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from K K (Granddaughter of Resident) published on 29 October 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from Ann B (Sister-in-law of Resident) published on 22 October 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Value for Money
Review from G H (Daughter of Resident) published on 27 September 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from Lisa (Daughter of Resident) published on 28 March 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
Staff
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Value for Money
The Review Score of 8.9 (8.917) out of 10 for Brown Edge House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.417 for Brown Edge House Residential Home is calculated as follows: ( (41 Excellents x 5) + (20 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 72 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.5 Points relating to the number of positive Reviews for Brown Edge House Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 5 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Dec 2018
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