Prospect House is open to visitors at any reasonable time, however it does operate protected meal times.
There is a large private car park at the top of the drive. As the drive is steep it is advised you to drive up in 1st gear.
Over all time Prospect House has 2 reviews.
Review from A C (Friend of Resident) published on 30 March 2023
Submitted via Website •
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Reply from Lisa Walsh, Registered Manager at Prospect House
Thank you, your friend was an amazing man who will stay in our hearts forever.
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Review from Helen L (Daughter of Resident) published on 13 October 2015
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My Mum has now been in Prospect House 15 weeks and she has settled in, she looks well, enjoys her food and has good relationships with the staff, who have gone out of their way to support her. I know they have taken time to talk to her and show great patience and it has paid off.
Imagine my surprise when I visited her yesterday to find her helping settle a new resident in....!
I would recommend this care home to anyone in a similar situation. There are big purpose built care homes that might look fancy, but quite frankly that would be wasted on my Mum. Prospect House has given her what she needs - CARE from quality human beings; because that's what she is a human being with her own special needs, which are being met.
My thanks go to all at this particular care home. I am so grateful.
Reply from Susan Lucas, Registered Manager at Prospect House
There are times when for whatever reason an individual may require emergency care. As this is by nature unplanned, the team at Prospect House realise how daunting this can be, for not only the individual but their family members as well, after all they are entrusting us to care for someone very precious to them. We take the time to get to know the families as well as the individual and try to provide them with support through what can be a very traumatic time.
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Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Value for Money
Date: 12 Apr 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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